Customized AMC/CMC for Pre-owned Products - AMC FOR ICP-OES MODEL JY2000(2); ICP-OES; Annual Maint
Atomic Minerals Directorate
BANGALORE, KARNATAKA
Progress
Quantity
22
Bid Type
Two Packet Bid
The Office Of Dg (aero) under the Department Of Defence Research & Development invites bids for Comprehensive Maintenance Contracts (CMC) and AMC services for pre-owned security equipment. The scope covers Door Access Control System (Matrix Cosec Argo FOE212), Pole Scanner (Motwane MDFMD-1), Hand Held Metal Detector (Motwane MHHMD-08), and Boom Barriers (Motwane MBB-PM-4) in two variants (4 meter and 6 meter). Estimated contract value is ₹14,16,000 with an EMD of ₹28,320. Location details are not specified in the tender, but the buyer requires an on-ground service provider presence in the consignee state and dedicated support channels. The tender emphasizes flexibility with up to 50% quantity or duration adjustments and strict sub-contracting controls. A dedicated service office and toll-free support are mandatory for bidder/OEM compliance. This procurement targets ongoing preventive maintenance and rapid response for pre-owned security equipment under a single maintenance framework, enabling standardized service across all listed devices.
Pre-owned security equipment AMC/CMC for: Door Access Control System (Matrix Cosec Argo FOE212), Pole Scanner (Motwane MDFMD-1), Hand Held Metal Detector (Motwane MHHMD-08), Boom Barriers (Motwane MBB-PM-4)
Estimated contract value: ₹14,16,000; EMD: ₹28,320
Delivery/response expectations: monthly maintenance schedule; OEM-aligned service support
Flexibility clause: up to 50% variation in quantity or contract duration, pre- and post-issuance
Service office requirement: located within consignee state; dedicated toll-free support and escalation matrix
EMD of ₹28,320 required; bid validity as per T&C (not specified).
50% quantity/duration adjustment allowed before and after contract issuance with consent.
Service office must be located in the consignee state; dedicated toll-free support required.
No explicit payment schedule provided; contract will reference standard monthly CMC terms and OEM service charges.
Monthly maintenance cadence; on-site service availability within consignee state; escalation for service delays.
Not explicitly defined in terms; bidders should expect SLAs aligned to OEM maintenance and response times.
Demonstrated experience with AMC/CMC for security equipment
OEM authorization for Motwane and Matrix products
Presence of service office in the consignee state with verifiable documentation
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Customized AMC/CMC for Pre-owned Products - Door Access Control System; Make: Matrix Model: Cosec Argo FOE212; Comprehensive Maintenance Contract (CMC); Monthly; No , Customized AMC/CMC for Pre-owned Products - Pole Scanner (Door Frame Detector); Make: Motwane Model: MDFMD-1; Comprehensive Maintenance Contract (CMC); Monthly; No , Customized AMC/CMC for Pre-owned Products - Hand Held Metal Detector; Make: Motwane Model: MHHMD- 08; Comprehensive Maintenance Contract (CMC); Monthly; No , Customized AMC/CMC for Pre-owned Products - Boom Barrier 4 Meter; Make: Motwane Model: MBB-PM-4; Comprehensive Maintenance Contract (CMC); Monthly; No , Customized AMC/CMC for Pre-owned Products - Boom Barrier 6 Meter; Make: Motwane Model: MBB-PM-4; Comprehensive Maintenance Contract (CMC); Monthly; No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Delivery Locations
1
Delivery Cities
BANGALORE
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | BANGALORE | BANGALORE | - | - | 10 | - | Number of months within the contract period for which service is required : 24 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC of security equipment
Financial statements or turnover evidence
EMD submission receipt or bank guarantee
Technical bid documents proving OEM authorization
OEM authorization letter for service/maintenance
Proof of service office presence in consignee state
Escalation matrix and toll-free support details
Key insights about KARNATAKA tender market
Bidders must submit GST, PAN, experience certificates, and financial statements along with OEM authorizations. Ensure EMD of ₹28,320 is paid and include documentation proving OEM service capability for Matrix Cosec Argo FOE212, Motwane MDFMD-1, MHHMD-08, and MBB-PM-4.
Submit GST, PAN, latest financials, at least two similar AMC experience certificates, OEM authorization letters, service-office proof in the consignee state, and a clear escalation matrix with toll-free contact details for service support.
The scope covers Door Access Control System Matrix Cosec Argo FOE212, Pole Scanner Motwane MDFMD-1, Hand Held Metal Detector Motwane MHHMD-08, and Boom Barriers Motwane MBB-PM-4 (4m and 6m variants).
The buyer permits up to 50% increases or decreases in contract quantity or duration before issuance, and the same flexibility post-issuance with the seller’s consent.
Estimated value is ₹14,16,000; EMD required is ₹28,320. Ensure funds are ready via online or bank instrument as per tender guidelines.
Bidder/OEM must have a dedicated toll-free service line and provide an escalation matrix with telephone numbers for 24/7 support and rapid fault resolution.
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS