Directorate Of Technical Education And Training Desktop Computer & Line Interactive UPS Tender West Bengal 2026 - 3+ Year OEM Experience & ISO Certifications

Tender Overview

The Directorate Of Technical Education And Training (West Bengal) is sourcing entry and mid-level desktop computer systems and line interactive UPS with AVR (Q2 qualified) for technical education institutes. Estimated scope includes supply, installation, testing and commissioning of desktop configurations with ESR and UPS units, supported by on-site OEM warranties. Key differentiators include a 30-day setup window for new service centers if needed and OEM-led service continuity within the state. This procurement targets robust mid-range desktops and AVR-backed UPS with specified expansion slots, RAM, storage and monitor capabilities to meet academic lab standards.

Technical Specifications & Requirements

• Product category includes Entry and Mid Level Desktop Computers and Line Interactive UPS with AVR (Q2).
• Desktop specs require: PCIe expansion slots (1, 4, 16), M.2 slots for SSD and WiFi, TPM, factory pre-loaded OS, RAM capacity per system, SSD/HDD storage, cabinet form factor, optical drive, USB-C ports, VGA/HDMI/DP outputs, monitor with integrated webcam, speaker, and monitor availability.
• UPS specs include On-Site OEM Warranty, inverter efficiency, minimum guaranteed battery backup time, AVR voltage regulation, THD, and warranty terms for batteries.
• OEM must provide 10 years manufacturing experience, annual turnover ≥ ₹2000 Crores (last 3 years), ISO 9001/14001/20001/27001, and active service centers in the consignee state with 30-day establishment if not present.
• Service terms require dedicated service helplines, escalation matrix, and scope to include installation, testing, commissioning, and post-delivery support.
• Items must be supply, install, test, and commission with OEM onsite warranty minimum 3 years.

Terms, Conditions & Eligibility

• EMD and exact bid financial terms are not disclosed in the data provided.
• Quantity adjustments up to 25% are allowed during or after award, with delivery extensions calculated but subject to a minimum of 30 days.
• Service Centre existence in the state is mandatory; if absent, establishment within 30 days post-award.
• OEM must provide product catalogs/brochures detailing specifications and model numbers; perform OEM onsite warranty for at least 3 years; maintain toll-free service support; and share escalation contacts.
• Delivery, payment terms and penalty clauses are not fully specified; bidders should seek confirmation of schedule, acceptance tests, and acceptance criteria.