Social Justice & Special Assistance Department Nagpur Facility Management Services Tender 2026 Maharashtra with Lump-Sum Scope and Consumables Included

Tender Overview

Social Justice & Special Assistance Department, Maharashtra invites bids for Facility Management Services (Lump-Sum Based) in Nagpur, Maharashtra 440001. The contract includes consumables to be provided by the service provider within the contract cost. The estimated value is not disclosed. EMD is ₹25,000, payable via DD to the ASSISTANCE COMMISSIONER SOCIAL WELFARE, Nagpur. Key differentiators include mandatory in-state presence, dedicated service support, and a stipulated manpower and fleet participation clause. This tender emphasizes compliance with service standards and ongoing support for the duration of the contract, with clear deployment and delivery expectations at the buyer location.

Technical Specifications & Requirements

• EMD amount: ₹25,000 (DD payable to “ASSISTANCE COMMISSIONER SOCIAL WELFARE, NAGPUR”) or online equivalent; scanned proof required with bid; hard copy delivery to buyer.
• Office of Service Provider in-state: Proof of a Maharashtra-based service office required.
• Dedicated/toll-free service support: A registered toll-free number and escalation matrix must be provided.
• Escalation matrix: Include multiple contact levels with phone numbers for rapid issue resolution.
• Manpower requirement: At least 10% of total required manpower on payroll for at least one year.
• Fleet/vehicles: Provider must own 10% of the bid quantity of vehicles in its name or in name of proprietor/partner; documentary proof required.
• Consortium option: Allows formation of a consortium with equal responsibility among members.
• Obsolescence clause: Bid must include only products with at least 1 year residual market life; no end-of-life products.
• No itemized BOQ: No separate BOQ items exist for this tender; scope is lump-sum and consumables are included.
• Delivery/Installation: Delivery and commissioning, if applicable, at the buyer’s specified Nagpur address.

Terms, Conditions & Eligibility

• EMD/Performance: EMD of ₹25,000 via Demand Draft or online; scanned DD proof must be uploaded; hard copy to be delivered.
• Financial standing: Bidder must not be in liquidation or bankruptcy; an undertaking to that effect must be uploaded.
• Market life: Offer must be of non-obsolete products with at least 1 year residual life post-bid.
• Consortium liability: If formed, all members share equal responsibility for contract execution.
• Service availability: Office must be in Maharashtra; documentary evidence required.
• Support framework: Dedicated support and escalation matrix mandatory.
• Manpower & fleet proof: Upload documents verifying at least 10% payroll manpower and 10% vehicle ownership.
• Documentation: Upload all certificates/documents sought in the bid, ATC, and corrigenda; non-submission leads to rejection.