Indian Army Department of Military Affairs Manpower Outsourcing Services Tender 2026 India
Bid Publish Date
03-Sep-2026, 10:50 am
Bid End Date
07-Sep-2026, 6:00 pm
Location
Progress
Key Highlights
- • Service provider must have a local office in the consignee state for service continuity
- • Escalation matrix with direct telephone contact numbers required
- • Salaries for deployed staff paid by the provider upfront; reimbursement from buyer with statutory records
- • 25% quantity/duration variation permitted at contract issue and post-issuance
- • Sub-contracting allowed only with prior written consent from buyer; full liability remains with the primary seller
- • Past experience proof accepted via contracts, invoices with self-certification, execution certificates
- • Mandatory upload of all certificates/documents sought in Bid document, ATC, Corrigendum
Tender Overview
The Indian Army, Department of Military Affairs, seeks a manpower outsourcing contract under the category of Skilled ITI and related support staff. The procurement aims to engage a service provider for wage-based staffing at specified locations in India, with no BOQ items reported. Key differentiators include a flexible 25% variation in contract quantity or duration, and a lump-sum option allowing scope expansion with provider consent. A service office must exist within the consignee state, and salaries are to be remunerated by the provider prior to claims from the Buyer. Past experience evidence is accepted via contract copies, client execution certificates, or equivalent documents, with clear escalation and support structures required. The opportunity emphasizes compliance and post-award service, rather than a defined technical specification set.
Technical Specifications & Requirements
- Category: Manpower outsourcing for minimum wage skilled personnel; ITI and related roles.
- Scope notes: No BOQ items; no explicit technical deliverables described in provided data.
- Operational requirements: Office of the Service Provider located in the consignee state; Escalation Matrix with service-contact numbers; Wage payments made by the provider with statutory documentation (PF, ESIC) and bank statements.
- Compliance mechanics: Service provider remains liable despite assignment or subcontracting; 25% variation in quantity or duration allowed at contract issue and post-issue; Sub-contracting requires prior buyer consent.
- Past experience evidence: Multiple accepted formats (contracts with invoices, execution certificates, third-party notes).
- Documentation: Certificates and documents must be uploaded as part of the bid; non-submission may trigger rejection.
Terms & Eligibility
- Financial standing: Bidder must not be in liquidation or similar proceedings; an undertaking to that effect is required.
- Payment terms: Salaries paid by the service provider first; subsequent reimbursement from buyer along with statutory documents.
- Variation: Buyer may alter contract quantity/duration up to 25% at issue; after issuance, changes limited to 25%.
- Sub-contracting: Not allowed without prior written consent; assignee/sub-contractor shares liability for duties.
- Documentation: Past experience proofs acceptable via contract copies, execution certificates, or client notes; delivery of services subject to compliance with bid terms.
- Additional terms: No explicit EMD amount provided in the data; generic terms on certificates and documents.
Key Specifications
-
Manpower outsourcing for skilled staff with minimum wage eligibility
-
No BOQ items; no detailed technical deliverables available
-
Office of service provider must be located in consignee state
-
Escalation matrix with contact numbers required
-
Salaries paid by provider prior to claim submission with statutory documents
Terms & Conditions
-
Variation clause allows 25% change in quantity or duration
-
Payment terms require provider to pay salaries first, with later reimbursement
-
Sub-contracting requires prior written consent from buyer and joint liability
Important Clauses
Payment Terms
Salaries paid by service provider first; reimbursement from Buyer with PF/ESIC and bank statements
Delivery Schedule
Not specified in provided data; contract quantity/duration variation allowed up to 25%
Penalties/Liquidated Damages
Not detailed in available information; standard bid terms imply adherence to service levels
Bidder Eligibility
-
Not under liquidation or similar proceedings; provide undertaking
-
Have a local service office in the consignee state
-
Demonstrate prior experience via contracts, invoices, or execution certificates
Tender Data
Bid Details
Quantity
12
Bid Type
Single Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
15
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Manpower Outsourcing Services - Minimum wage - Skilled; ITI; Others
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
12
Delivery Details
Delivery Locations
1
Delivery Cities
South West delhi
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | South West delhi | South West delhi | - | - | 12 | - | : 0 EPF Admin Charge (INR per day) : 0 Optional Allowances 1 (INR per day) : 0 Optional Allowances 2 (INR per day) : 0 Optional Allowances 3 (INR per day) : 0 Estimated Number of Overtime Hours per Resource per Month : 0 Remuneration per resource per hour for Overtime Hours (Including all applicable allowance etc & excluding GST) : 0 ESI (INR per day) : 0 Provident Fund (INR per day) : 0 Number of working days in a month : 30 Tenure/ Duration of Employment (in months) : 11 |
Authority Records
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Documents 6
GeM-Bidding-9567336.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
Required Documents
GST registration certificate
PAN card
Experience certificates or execution certificates from clients
Contract copies with invoices or equivalent proof
Technical bid documents and OEM authorizations if applicable
PF/ESIC compliance documents and bank statements showing salary payments
Escalation matrix and service provider office address in consignee state
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for Indian Army manpower outsourcing tender in India 2026?
To bid, ensure your firm holds GST and PAN, provide past experience proofs (contracts or execution certificates), establish a local office in the consignee state, and be prepared to pay salaries upfront with statutory documentation. Include the Escalation Matrix and ensure compliance with 25% variation terms.
What documents are required for manpower outsourcing tender in India?
Submit GST registration, PAN, client experience certificates, contract copies with invoices or execution certificates, PF/ESIC compliance, bank statements showing salary payments, and an Escalation Matrix. Upload all requested bid documents and keep the consignee-state office details ready.
What are the payment terms for Indian Army outsourcing contract?
The service provider must pay staff salaries first, then claim reimbursement from the Buyer with all statutory documents (PF, ESIC) and corresponding bank statements. Ensure timely payroll processing to avoid payment delays and maintain compliance records.
What qualifies as past experience proof for this tender?
Acceptable proofs include contract copies with invoices and bidder self-certification, execution certificates from clients, or third-party notes indicating service delivery. Each document should clearly reflect scope, value, and period of engagement to meet eligibility.
What is the scope variation allowed for this contract?
The buyer may increase contract quantity or duration by up to 25% at the time of issue and after issuance, the scope can be increased only up to 25% with bidder consent. This applies to lump-sum-based service contracts as well.
Where must the service provider’s office be located?
The service provider must maintain an office in the state of the consignee to ensure on-site support and governance. Document proof of the local office address and contact details as part of the bid submission.
How to demonstrate eligibility for contractor staffing with ITI staff?
Provide ITI qualification details for staff, corroborated by client contracts or verification certificates. Include wage-scale alignment with minimum wage norms and confirm compliance with relevant statutory requirements and labor regulations.
What are the escalation and support requirements for bidders?
Submit a formal Escalation Matrix with direct telephone numbers for service support. The matrix should cover login, technical, and on-site escalation paths, ensuring timely response times and documented SLA adherence during contract execution.