GEM

Damodar Valley Corporation Service Rate Contract for Breakdown/EMERGENCY Maintenance of Emerson PLC Solutions 2025

Bid Publish Date

01-Dec-2025, 7:11 pm

Bid End Date

22-Dec-2025, 3:00 pm

Location

BARDHAMAN , WEST BENGAL

Latest Corrigendum Available

Progress

Issue01-Dec-2025, 7:11 pm
Corrigendum15-Dec-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 9

ROBOTIC TELEMETRY MAINTENANCE CONTRACT OF ELECTRONIC SERVICES AUTOMATION MASTER CONTROLLER OPERATION MAINTENANCE WATER LEVEL RECORDER INFRASTRUCTURE MANAGEMENT

Tender Overview

Damodar Valley Corporation seeks a Service Rate Contract for Breakdown, Emergency, and Corrective maintenance of Emerson Automation Solutions Intelligent Platforms PLCs (formerly GE Intelligent Platforms). The contract covers service delivery for breakdowns, emergency support, and corrective maintenance. The tender features a flexible quantity/duration clause allowing up to 25% adjustment at contract issue and post-issuance. An excess settlement option enables additional charges up to a defined percentage of item-level totals, with mandatory supporting documents. The procurement is organized under the DVMC Contracts & Materials wing, targeting reliability and rapid response for Emerson PLC systems.

Technical Specifications & Requirements

  • Scope: Breakdown, emergency, and corrective maintenance for Emerson PLC Intelligent Platforms hardware and software components. Specific hardware models or firmware versions are not listed.
  • Delivery/Response: Immediate/rapid fault resolution services; no explicit SLA hours provided in available data.
  • Variants/Items: No BOQ items or quantities specified; total items field shows 0 in the provided data.
  • Valuation/EMD: Estimated value and EMD amount are not disclosed in the extract; bidders should await NIT details.
  • Compliance: ATC clause refers to alignment with buyer terms and any uploaded ATC documents.
  • Brand/OEM: Targeted platform is Emerson Automation Solutions Intelligent Platforms; prior experience with Emerson PLCs is implied but not enumerated.
  • Standards/Testing: No explicit standards or certification requirements displayed beyond the ATC reference.
  • Experience: No explicit years of experience or turnover details provided in the extract.

Terms, Conditions & Eligibility

  • EMD: Amount not disclosed in provided data; bidders must examine NIT for exact value.
  • Quantity/Duration Flexibility: Up to 25% increase/decrease allowed at contract issue; post-issuance adjustments capped at 25%.
  • Excess Settlement: Service providers may bill up to an agreed excess settlement percentage with documentary support.
  • Documents: ATC documents uploaded; terms reference “All terms and conditions as per NIT.” Review required.
  • Delivery & Payment: No explicit delivery timeline or payment terms provided in the extract; refer to NIT/ATC for details.
  • Warranty/Penalties: Not specified in the extract; check at award stage for LDs or warranties.
  • BOQ: No items listed; 0 total items imply data incompleteness in the extract.
  • Eligibility: No explicit numeric thresholds (turnover, experience) shown here; bidders must consult NIT for criteria.

Key Specifications

  • Product/Service: Breakdown, emergency and corrective maintenance for Emerson Automation Solutions Intelligent Platforms PLCs

  • Estimated value: Not disclosed in extracted data; consult NIT

  • EMD: Not disclosed in extracted data; consult NIT

  • Standards/Certifications: Not specified in extract; refer to ATC documents

  • Delivery/Response: Immediate fault resolution; SLA not specified in extract

  • Experience: Implied Emerson PLC maintenance capability; specific years not listed

  • BOQ: 0 items listed in extract; data incomplete

Terms & Conditions

  • Up to 25% quantity/duration adjustment allowed at contract issuance

  • Excess settlement option permits additional charges up to a defined percentage

  • ATC documents govern all terms; exact EMD/valuations await NIT details

Important Clauses

Payment Terms

Details to be extracted from NIT/ATC; not specified in provided data

Delivery Schedule

Response time and service levels to be defined in NIT; no explicit SLA in extract

Penalties/Liquidated Damages

LDs to be defined in ATC/NIT; not present in supplied data

Bidder Eligibility

  • Must meet all conditions in NIT and ATC documents

  • Demonstrated Emerson PLC maintenance experience

  • Compliance with GST, PAN, and financial documentation

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates related to Emerson PLC maintenance

4

Financial statements / annual reports

5

EMD submission proof as per NIT

6

Technical bid documents and compliance statements

7

OEM authorization or service partner certificates for Emerson Automation Solutions

8

ATC compliance documents uploaded by buyer

9

Any additional NIT-specified documents

Corrigendum Updates

1 Update
#1

Update

15-Dec-2025

Extended Deadline

22-Dec-2025, 3:00 pm

Opening Date

22-Dec-2025, 3:30 pm

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for Damodar Valley maintenance tender in 2025 for Emerson PLCs

Bidders must review the NIT and ATC documents to confirm EMD amount, delivery expectations, and eligibility criteria. Submit GST, PAN, experience certificates, and OEM authorizations with the technical bid. Ensure Emerson PLC maintenance capabilities align with the required service profile and submit any required compliance documents.

What documents are required for the Emerson PLC maintenance tender in DVMC

Required documents include GST registration, PAN, experience certificates in Emerson PLC maintenance, financial statements, EMD proof per NIT, OEM authorizations, and technical compliance responses. ATC-uploaded documents and NIT terms must be adhered to for bid submission.

What are the quantity and duration adjustment rules in the DVMC service tender

The buyer allows up to 25% increase or decrease in contract quantity or duration at the time of issue; after award, adjustments remain capped at 25%. Bidders must acknowledge and accept revised quantities/durations as per the clause.

What is the excess settlement option for Emerson PLC maintenance tender

Excess settlement enables invoicing for additional charges up to a defined percentage of the item-level total, including addons, with mandatory supporting documents. Total invoice value, including extras, cannot exceed the agreed excess percentage on the order.

When will the final bid terms for DVMC Emerson maintenance be clarified

Final terms including EMD, exact value, delivery timelines, and payment terms will be disclosed in the NIT and ATC documents uploaded by the buyer. Bidders should monitor the portal for updated clarifications and ensure full compliance.

What standards or certifications are required for Emerson PLC service bids

Exact standards are not listed in the extract; bidders should consult the ATC/NIT for any ISI, ISO, or Emerson-specific certification requirements and provide OEM authorizations where applicable.

Which organization and location are associated with the Emerson PLC maintenance tender

The tender is issued by Damodar Valley Corporation under Contracts & Materials, with the operational scope encompassing Emerson Automation Solutions PLC maintenance services. Location data is not explicitly provided in the extract; verify on the portal.

How to prepare for the EMD and submission for this DVMC tender

Prepare EMD as specified in the NIT; collect GST, PAN, OEM authorizations, Emerson maintenance experience, and financials. Compile a technical bid referencing Emerson PLC service capabilities and attach ATC-compliant documents. Submit within portal deadlines and ensure all mandatory documents are included.