Damodar Valley Corporation Service Rate Contract for Breakdown/EMERGENCY Maintenance of Emerson PLC Solutions 2025

Tender Overview

Damodar Valley Corporation seeks a Service Rate Contract for Breakdown, Emergency, and Corrective maintenance of Emerson Automation Solutions Intelligent Platforms PLCs (formerly GE Intelligent Platforms). The contract covers service delivery for breakdowns, emergency support, and corrective maintenance. The tender features a flexible quantity/duration clause allowing up to 25% adjustment at contract issue and post-issuance. An excess settlement option enables additional charges up to a defined percentage of item-level totals, with mandatory supporting documents. The procurement is organized under the DVMC Contracts & Materials wing, targeting reliability and rapid response for Emerson PLC systems.

Technical Specifications & Requirements

• Scope: Breakdown, emergency, and corrective maintenance for Emerson PLC Intelligent Platforms hardware and software components. Specific hardware models or firmware versions are not listed.
• Delivery/Response: Immediate/rapid fault resolution services; no explicit SLA hours provided in available data.
• Variants/Items: No BOQ items or quantities specified; total items field shows 0 in the provided data.
• Valuation/EMD: Estimated value and EMD amount are not disclosed in the extract; bidders should await NIT details.
• Compliance: ATC clause refers to alignment with buyer terms and any uploaded ATC documents.
• Brand/OEM: Targeted platform is Emerson Automation Solutions Intelligent Platforms; prior experience with Emerson PLCs is implied but not enumerated.
• Standards/Testing: No explicit standards or certification requirements displayed beyond the ATC reference.
• Experience: No explicit years of experience or turnover details provided in the extract.

Terms, Conditions & Eligibility

• EMD: Amount not disclosed in provided data; bidders must examine NIT for exact value.
• Quantity/Duration Flexibility: Up to 25% increase/decrease allowed at contract issue; post-issuance adjustments capped at 25%.
• Excess Settlement: Service providers may bill up to an agreed excess settlement percentage with documentary support.
• Documents: ATC documents uploaded; terms reference “All terms and conditions as per NIT.” Review required.
• Delivery & Payment: No explicit delivery timeline or payment terms provided in the extract; refer to NIT/ATC for details.
• Warranty/Penalties: Not specified in the extract; check at award stage for LDs or warranties.
• BOQ: No items listed; 0 total items imply data incompleteness in the extract.
• Eligibility: No explicit numeric thresholds (turnover, experience) shown here; bidders must consult NIT for criteria.