Indian Oil Corporation Limited Marketing Division Retail Outlet Repair & Maintenance Services Muzaffarpur Patna Ranchi Dhanbad Begusarai 2026
Bid Publish Date
16-Aug-2026, 11:00 am
Bid End Date
14-Sep-2026, 11:00 am
EMD
₹50,000
Value
₹30,77,45,020
Location
Progress
Tender Overview
The opportunity is issued by the Indian Oil Corporation Limited (Marketing Division) for Repair, Maintenance, and Installation of Plant/ Systems/ Equipments (Version 2) – Retail Outlet across multiple district offices: Muzaffarpur, Patna, Ranchi, Dhanbad, and Begusarai. The estimated project value is ₹307,745,025.42 with an EMD of ₹50,000. The scope covers routine upkeep, cleaning, and visual identity maintenance for Retail Visual Identity (RVI) elements at IOC Retail Outlets. The tender emphasizes service provider credentials, geographic scope, and compliance with a 25% quantity/duration variation clause. Unique aspect is multi-DO deployment with consolidated service delivery.
Technical Specifications & Requirements
- Product/Service: Repair, maintenance, and installation services for Retail Outlet plant/systems (Version 2) with RVI upkeep across IOC DOs in Muzaffarpur, Patna, Ranchi, Dhanbad, Begusarai.
- Scope details: Service provision across multiple locations; scope includes cleaning and upkeep of RVI elements; no BOQ items listed.
- Financials: Estimated value ₹307,745,025.42; EMD ₹50,000; contract may allow up to 25% variation in quantity or duration.
- Delivery/Execution: No fixed delivery schedule specified; terms indicate post-award variation rights and scope expansion with consent.
- Standards/Certifications: Not specified in data; bidders should infer IOC procurement norms and service delivery standards.
- Experience: No explicit years listed; bidders should prepare to demonstrate capability for multi-location retail maintenance.
Terms, Conditions & Eligibility
- EMD: ₹50,000 required as bid security.
- Variation Clause: Buyer may increase/decrease contract quantity or duration up to 25%; post-award scope expansion requires service provider consent.
- Scope of Work: Version 2 service for Retail Outlet plant/systems with RVI maintenance across five DOs.
- SOW/SLA: ATC/SOW documents uploaded by buyer; ensure compliance with SLA terms.
- BOQ: No items listed; implies consolidated service engagement rather than itemized procurement.
- Bid Validity/Termination: Not specified; adhere to standard IOC tender practices and ATC terms.
Key Specifications
-
Estimated contract value: ₹307,745,025.42
-
EMD: ₹50,000
-
Geographic scope: Retail Outlet RVI maintenance across Muzaffarpur, Patna, Ranchi, Dhanbad, Begusarai
-
Variation rights: up to 25% change in quantity or duration
-
BOQ: No listed items; indicates integrated service contract rather than itemized components
Terms & Conditions
-
EMD amount and submission proof required
-
Contract quantity/duration may be adjusted up to 25%
-
Multi-DO service scope for Retail Outlet RVI maintenance
-
ATC/SOW documents will govern delivery and SLA
Important Clauses
Payment Terms
Not explicitly stated; bidders should expect IOC standard terms (milestone/PO-based payments) aligned to SOW and SLA.
Delivery Schedule
Delivery not fixed; variation up to 25% permissible post-award; ensure readiness for multi-site service commencement.
Penalties/Liquidated Damages
No LD details provided; bidders should seek clarity during bid submission or per ATC/SLA.
Bidder Eligibility
-
Demonstrated experience in repair & maintenance for retail outlet plant/systems
-
Financial capacity to manage a contract valued ~₹3.08 Crore
-
GST registration and PAN compliance; meet institute procurement norms
Tender Data
Bid Details
Quantity
5
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Item wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
4 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
Yes
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Retail Outlet; Repair and Maintenance including Cleaning and Upkeep of Retail Visual Identity RVI Elements under Muzaffarpur DO; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Retail Outlet; Repair and Maintenance including Cleaning and Upkeep of Retail Visual Identity RVI Elements under Patna DO; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Retail Outlet; Repair and Maintenance including Cleaning and Upkeep of Retail Visual Identity RVI Elements under Ranchi DO; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Retail Outlet; Repair and Maintenance including Cleaning and Upkeep of Retail Visual Identity RVI Elements under Dhanbad DO; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Retail Outlet; Repair and Maintenance including Cleaning and Upkeep of Retail Visual Identity RVI Elements under Begusarai DO; Service Provider
Advisory Bank
HDFC Bank
ePBG Percentage
5%
ePBG Duration (Months)
30
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid & Qualification
Pre-Bid Date
24-08-2026 11:00:00
Pre-Bid Venue
7th Floor, East Wing, Indian Oil Bhavan, 2 Gariahat Road, Dhakuria, Kolkata- 700068
Delivery Details
Delivery Locations
1
Delivery Cities
Kolkata
Delivery Pincodes
700068
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Gaurav Soni | 700068,2,GARIAHAT ROAD (S) ,INDIANOIL BHAVAN | Kolkata | West Bengal | 700068 | Project / Lumpsum Based | - | Estimated Cost of Spare/Consumable s/Items on Reimbursement basis in Rs (please input 0 if not applicable) : 0 |
Authority Records
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Documents 10
GeM-Bidding-9757599.pdf
Main Document
Other Documents
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Other Documents
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Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
2 Updates Update
Extended Deadline
14-Sep-2026, 5:30 am
Opening Date
15-Sep-2026, 5:30 am
Update
Categories
1
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Required Documents
GST Registration Certificate
Permanent Account Number (PAN) card
Experience certificates for similar repair & maintenance of retail outlets
Financial statements / solvency evidence
Bid security / EMD payment proof (₹50,000)
Technical bid documents demonstrating capability for multi-location servicing
OEM authorizations or service partner credentials if applicable
Any submitted ATC/SOW attachments referenced by bidder
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for IOC maintenance tender in Bihar 2026 for RVI upkeep?
Bidders must submit GST, PAN, experience certificates, financials, and ₹50,000 EMD along with technical and commercial bid documents. Ensure OEM authorizations if applicable and reference ATC/SOW attachments. The contract covers five DOs with a 25% variation right post-award.
What documents are required for IOC retail maintenance tender in Patna?
Submit GST certificate, PAN card, experience certificates for similar work, financial statements, EMD proof of ₹50,000, technical compliance, OEM authorizations, and any SOW/ATC attachments referenced by the buyer for the Multi-DO service contract.
What is the estimated value and EMD for IOC service contract 2026?
The estimated value is ₹307,745,025.42 with an EMD of ₹50,000. Bidders must provide proof of bid security and align proposals with the 25% variation clause for quantity or duration after award.
Which locations are covered under the IOC Retail Outlet maintenance tender?
Locations include Muzaffarpur, Patna, Ranchi, Dhanbad, and Begusarai for Retail Visual Identity upkeep and plant/system maintenance under Version 2 scope.
What is the 25% variation clause in IOC tender terms?
The buyer may increase or decrease contract quantity or duration by up to 25%; after contract issuance, the scope can be adjusted with mutual consent and service provider agreement.
Are BOQ items listed for this IOC maintenance tender?
No BOQ items are listed; the contract appears to be a consolidated maintenance service across multiple DOs, governed by the SOW/ATC and SLA attachments.
What are the key eligibility criteria for IOC multi-location maintenance?
Demonstrated capability in retail outlet maintenance, valid GST and PAN, sufficient financial capacity, and compliance with OEM/authorized service requirements as applicable to RVI elements.
When is the bid submission deadline for the IOC maintenance tender in 2026?
Bid deadlines are not specified in the provided data. Bidders should monitor the official IOC procurement portal and ensure submission of all mandatory documents per ATC/SOW once published.