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Jail Puducherry Desktop Computer Procurement Tender 2026 – Entry/Mid Level PCs with IS/OS & Onsite Warranty

Bid Publish Date

05-Jan-2026, 10:37 am

Bid End Date

23-Jan-2026, 6:00 pm

Location

PONDICHERRY , PUDUCHERRY

Progress

Issue05-Jan-2026, 10:37 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

6

Bid Type

Two Packet Bid

Key Highlights

  • • Dedicated/toll-free service support required with escalation matrix
  • • On-site OEM warranty mandatory; service center in state or to be established within 30 days
  • • Office presence in the concerned state mandatory for eligibility
  • • End-to-end scope: supply, installation, testing, commissioning, operator training
  • • OEM authorization and GST/PAN documentation expected during bid
  • • No BOQ items listed; tender focuses on desktop PC configurations with broad I/O and storage specs
  • • IS/OS pre-load and monitor/display requirements implied via spec list
  • • Urgent post-award service readiness within 30 days if not existing
  • • Procurement category targets entry and mid-level desktops for jail department

Tender Overview

Organization: Jail Puducherry. Procurement: Entry and Mid Level Desktop Computer systems, including supply, installation, testing, commissioning, and operator training. Location: Puducherry, delivery and service scope within the state. Estimated value and EMD: not disclosed in available data. Key differentiator lies in comprehensive services (installation, commissioning, training) and on-site OEM warranty requirements. This tender emphasizes end-to-end project scope and post-installation support, with service-center presence mandated in the consignee state. The tender seeks standardized desktop configurations with OEM pre-loaded OS and formal training delivery.

Technical Specifications & Requirements

  • Category: PROCESSOR, MOTHERBOARD, GRAPHICS, OPERATING SYSTEM, MEMORY, STORAGE, BAYS, CABINET, PORTS, Monitor, INPUT DEVICES, WARRANTY.
  • Product scope includes: Processor details (type and number), Motherboard expansions (PCIe x1, PCIe x16, M.2 for SSD/WiFi; TPM), Graphics type, Factory pre-loaded OS by desktop OEM, RAM capacity and expansion, SSD/HDD capacities, internal bay counts (2.5" bays and 3.5" bays), cabinet form factor with optical drive, ports (USB A v2.0, USB A v3.2 Gen1, USB-C, VGA, HDMI, DP), monitor specifications (panel type, display tech, size in cm, max resolution, monitor port, speaker), and input devices (mouse/keyboard connectivity and type).
  • Includes: On-site OEM warranty and requirement for a dedicated service center and toll-free support with escalation matrix. All items must comply with OEM installation, testing, commissioning, and operator training as per scope.

Terms, Conditions & Eligibility

  • EMD: amount not disclosed in available data; bidders should verify in official tender documents.
  • Experience/eligibility: bidders must have a functional service center in the state; establishment within 30 days of award if not existing. Office presence in the concerned state is required.
  • Delivery & support: installation, testing, commissioning, operator training; service-support channels (dedicated/toll-free) and escalation matrix must be provided.
  • Warranty: On-site OEM warranty; ensure availability of service centers and timely support as per ATC.
  • Documentation: submission of GST, PAN, experience certificates, financials, and OEM authorizations as applicable; documentary evidence of service center readiness may be required.
  • Payment & penalties: payment terms not detailed here; ensure compliance with Bidder/OEM ATC and LOE for delivery timelines and penalties if specified.

Key Specifications

  • Desktop CPU with specified Processor details and number

  • Motherboard with Expansion Slots: PCIe x1, PCIe x16, M.2 (SSD) and M.2 (WiFi) plus TPM

  • Graphics type and monitor compatibility; monitor availability per tender

  • Factory pre-loaded Operating System by Desktop OEM

  • RAM capacity and expandable slots; total DIMMs populated

  • Storage: SSD capacity (GB) and HDD capacity (GB)

  • Internal bays: 2.5" and 3.5" sizes; bay counts populated/available

  • Cabinet form factor with optical drive bays and audio interface

  • Ports: USB Type A (2.0 and 3.2 Gen1), USB-C, VGA, HDMI, DP

  • Monitor specs: panel type, display technology, size in cm, max resolution, monitor port, speaker

  • Input devices: mouse and keyboard connectivity and keyboard type

  • Warranty: On-site OEM warranty duration

Terms & Conditions

  • Service center in-state requirement or establishment within 30 days of award

  • Dedicated toll-free service support and escalation matrix must be provided

  • End-to-end scope includes installation, testing, commissioning, and operator training

Important Clauses

Payment Terms

Payment terms to be specified in official ATC; ensure alignment with delivery milestones and warranty obligations.

Delivery Schedule

Delivery, installation, and commissioning to be completed per project timeline; service readiness within 30 days if no prior center exists.

Penalties/Liquidated Damages

LD provisions, if any, to be detailed in ATC; ensure compliance with delivery and performance requirements.

Bidder Eligibility

  • Office or presence in the concerned state with annexed location details

  • Functional Service Centre in state or commitment to establish within 30 days of award

  • Dedicated/toll-free service support and defined escalation matrix

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Entry Level
PROCESSOR Processor Number AMD Ryzen 3 5300G, Intel Core i3 12100 Or higher
MOTHERBOARD Expansion Slots (PCIe x 1) 1, 2 Or higher
MOTHERBOARD Expansion Slots (PCIe x 16) 1, 2 Or higher
MOTHERBOARD Expansion Slots (M Dot 2) for SSD 1, 2 Or higher
MOTHERBOARD Expansion Slots (M Dot 2) for WiFi 1 Or higher
MOTHERBOARD Trusted Platform Module Discrete TPM 2.0
GRAPHICS Graphics Type Integrated
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
MEMORY (RAM) Memory Expandable Up To (in GB) 64, 128 Or higher
MEMORY (RAM) Total Numbers of DIMM Slots Available 2, 4 Or higher
MEMORY (RAM) Number of DIMM Slots Populated with Memory Card/Module 1
STORAGE Type of Storage Installed with the System NVMe-SSD
STORAGE SSD - Storage Capacity (in GB) 512, 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 0 as SSD only Installed Or higher
BAYS AVAILABILITY Number of Internal Bays Available, Size 2 Point 5 Inch 1
BAYS AVAILABILITY Number of Internal Bay Populated, Size 2 Point 5 Inch 1
BAYS AVAILABILITY Number of Internal Bays Available, Size 3 Point 5 inch 1, 2 Or higher
CABINET Cabinet Form Factor SMALL FORM FACTOR (7 to 13 Liters)
CABINET Bays for Optical Drive 1, 0
CABINET Optical Drive No Optical Drive, DVD R/W
CABINET Audio Interface Type Universal 3.5 mm Audio Jack (Support for Audio-in and Audio out), Audio-in, Audio-out
PORTS Number of USB Type A Port (Version 2 Point 0) 4 Or higher
PORTS Number of USB Type A Port (Version 3 point 2 Gen 1) 4, 5, 6 Or higher
PORTS Number of USB Ports Type C 0, 1, 2 Or higher
PORTS Number of VGA Ports 1 Or higher
PORTS Number of HDMI Ports 1 Or higher
PORTS Number of DP Ports 1 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Panel Type In Plane Switching (IPS)
Monitor Display Technology LED Backlit LCD (Liquid Crystal Display)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83"), 58.1 - 63 (22.87" - 24.8")
Monitor Maximum Resolution (Pixels) 1920 x 1080 (Full HD)
Monitor Monitor Port HDMI, VGA, Display Port
Monitor Speaker Yes
INPUT DEVICES Mouse Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Keyboard Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Type of Keyboard Standard
WARRANTY On Site OEM Warranty (in Year) 5 Or higher

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar desktop procurements

4

Financial statements (past 2-3 years)

5

EMD/Security deposit documents (as per official tender)

6

Technical bid documents and compliance statements

7

OEM authorizations or dealer/ reseller certifications

8

Evidence of functional Service Centre or plan to establish within 30 days

9

Proof of dedicated/toll-free service support availability

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for desktop procurement in Puducherry jail department?

Bidders must submit GST, PAN, experience certificates, financials, and OEM authorizations along with technical bid. Ensure service center presence in Puducherry or plan establishment within 30 days of award; comply with on-site OEM warranty and dedicated support requirements.

What documents are required for the jail Puducherry desktop tender 2026?

Required documents include GST certificate, PAN card, experience certificates for similar desktop procurements, financial statements, EMD details, OEM authorizations, and proof of service center readiness or plan to establish within 30 days of award.

What are the technical specifications for processors and RAM in this bid?

The tender lists processor details under PROCESSOR and RAM capacity with expandable slots; specific numbers are not disclosed in the available data. Bidders should confirm processor type, number of DIMM slots, and maximum RAM expansion during bid submission.

What are the warranty and service requirements for the Puducherry bid?

On-site OEM warranty is required; bidders must have a functional service center in-state or establish one within 30 days of award. A dedicated toll-free support line and escalation matrix must be provided to ensure prompt maintenance.

When is installation and training expected for the desktop contract?

Scope includes installation, testing, commissioning, and operator training as part of the bid price. Timeline details are defined in the official ATC; bidders should prepare deployment plans and resource mobilization accordingly.

What are the required ports and monitor specifications for the desktops?

Bidders should provide systems with USB 2.0, USB 3.2 Gen1, USB-C, VGA, HDMI, and DP ports, plus monitor compatibility; monitor availability and panel/display specs are included in the BOQ context. Ensure furniture and cabling align with project requirements.

What is the eligibility for service centers under this tender in Puducherry?

Eligibility requires an in-state service center or a clear commitment to establish one within 30 days of award. Documentation proving capability, escalation contacts, and a toll-free line are mandatory to support ongoing maintenance.

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