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Indian Army Department of Military Affairs Washing Machine Repair Tender 2025 – Unit-Detailed Repair Requirements and 1-Year Warranty

Bid Publish Date

20-Nov-2025, 9:34 am

Bid End Date

01-Dec-2025, 10:00 am

Bid Opening Date

01-Dec-2025, 10:30 am

Progress

Issue20-Nov-2025, 9:34 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Indian Army, Department Of Military Affairs, seeks a contractor for repairing washing machines at the unit location. The scope is repair services for washing machines with a minimum warranty of 12 months on repaired units. The procurement includes potential quantity adjustments up to 25% of bid quantity during award and execution. No BOQ items are listed, and the estimated contract value is not disclosed. This tender emphasizes on-site repair and post-repair reliability, with the delivery schedule tied to the original delivery order dates and extended periods if the option clause is exercised. Proposals should address service capability, on-site diagnostic efficiency, and adherence to unit-level turnaround targets.

Technical Specifications & Requirements

  • Product/service: Washing machine repair services for on-site unit locations
  • Delivery/Work location: on-site at army unit locations (unit-level repair)
  • Warranty: minimum 1 year warranty on repaired work
  • Variations: quantity may increase/decrease by up to 25% of bid quantity during contract execution
  • ATC terms: delivery period adjustment based on option clause, with minimum 30 days for any extended delivery
  • Standards: not specified; repair scope implies functional testing, parts replacement, and defect rectification per unit requirements
  • Documentation: bidders should demonstrate capability for on-site repair, spare parts supply, and warranty management
  • Constraints: noBOQ items available; focus on repair capability, response time, and service quality

Terms, Conditions & Eligibility

  • EMD: not specified in data; bidders should verify terms in ATC
  • Experience: on-site washing machine repair capability; prior government or military service experience is advantageous
  • Delivery: on-site repair completion as per original delivery order dates, with extended period calculations per option clause
  • Payment: terms not disclosed; bidders should seek ATC for payment schedule tied to milestones
  • Documents: ensure GST, PAN, experience certificates, and OEM authorizations (if applicable)
  • Warranty: 1-year on repaired units; penalties or LD not detailed
  • Eligibility: fulfill on-site service capacity, spare parts availability, and compliance with unit-level maintenance norms

Key Specifications

  • Product/Service: Washing machine repair services

  • Delivery/Location: on-site at army unit locations

  • Standards/Certifications: not explicitly specified

  • Warranty: minimum 1 year on repaired work

  • Quantity variation: up to 25% of bid quantity

  • ATC/Delivery: delivery period adjustments based on option clause with minimum 30 days when extended

  • Testing: functional post-repair testing implied (not detailed)

  • Spare parts: on-site availability implied but not enumerated

Terms & Conditions

  • EMD: amount not disclosed in available data

  • Delivery terms: on-site repairs with option-based extension up to original delivery period

  • Warranty: 1 year on repaired washing machines

  • Quantity adjustment: ±25% during contract execution

  • Documentation: GST, PAN, experience certificates, financials, OEM authorizations

Important Clauses

Payment Terms

Payment terms to be defined in ATC; bidders should confirm milestone-based payment linked to on-site repair completion and warranty activation

Delivery Schedule

Delivery period adjusts with option clause; minimum 30 days extension when quantities increase within contract scope

Penalties/Liquidated Damages

Penalties, if any, are not detailed in provided data; verify in final ATC and contract for on-time completion penalties

Bidder Eligibility

  • Demonstrated on-site washing machine repair capability

  • Experience with government or military service is advantageous

  • Ability to supply spare parts and provide 12-month warranty on repaired units

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for on-site washing machine repair (government/military preferred)

4

Financial statements or solvency proof (as required by terms)

5

EMD/Security deposit proof (if specified in ATC)

6

Technical bid documents demonstrating repair capabilities and response times

7

OEM authorization or authorized service partner documents (if applicable)

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for washing machine repair tender in India Army units 2025

Bidders must demonstrate on-site repair capability for washing machines, provide GST/PAN, experience certificates, and OEM authorizations if required. Ensure 12-month warranty on repaired units and readiness to accept quantity variation up to 25% during contract execution. Review ATC for payment terms and delivery extensions.

What documents are required for Indian Army washing machine repair tender

Submit GST certificate, PAN card, experience certificates for on-site repair, financial statements, EMD proof (as per ATC), technical bid detailing repair capabilities, and OEM authorization if servicing proprietary models. Ensure unit-level service capacity and spare parts availability are clear in the bid.

What is the warranty requirement for repaired washing machines in this tender

The ATC specifies a minimum warranty of 1 year on repaired washing machines. Bidders must guarantee defect-free operation post-repair and provide service support within unit locations for the warranty period, including parts replacement if necessary.

What is the potential quantity variation in this washing machine repair contract

The purchaser reserves the right to increase or decrease the quantity by up to 25% of the bid quantity at contract placement and during currency of contract, with delivery period adjustments calculated per the option clause.

Are there specific standards or certifications required for repair work

No explicit standards are listed in the data. Bidders should reference OEM service guidelines and ensure compatibility with common washing machine models used by the Army, including functional testing after repair and adherence to unit maintenance norms.

When will delivery schedule and extended period calculations apply

Delivery begins from the last date of the original delivery order; extended periods align with the option clause and add time proportional to (increased quantity/original quantity) × original delivery period, minimum 30 days.

What are the payment terms for washing machine repair contracts with Indian Army

Payment terms are to be clarified in the ATC; bidders should anticipate milestone-based payments tied to completion of repairs at unit locations and warranty activation, subject to contract-specific terms.

How to verify eligibility for on-site repair bids with the Indian Army

Confirm capability for on-site diagnostics, spare parts supply, and warranty service within the unit’s geographic area; provide prior government/military repair experience if available and ensure GST/PAN validity and financial solvency documentation.

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