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GEM

Procurement Opportunity: Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; BPL Telecom; OEM Authorised

Bid Publish Date

11-Sep-2024, 11:01 am

Bid End Date

02-Dec-2024, 10:00 am

Value

₹1,41,114

Latest Corrigendum Available

Progress

Issue11-Sep-2024, 11:01 am
Technical27-09-2024 16:24:39
Financial
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 2

Nhpc Limited has released a public tender for Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; BPL Telecom; OEM Authorised Service Provider. Quantity: 1. Submission Deadline: 02-12-2024 10: 00: 00. Download documents and apply online.

Documents 5

GeM-Bidding-6851742.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; Avaya; OEM Authorised Servi

Lal Bahadur Shastri National Academy Of Administration (lbsnaa)

DEHRADUN, UTTARAKHAND

Posted: 17 July 2025
Closed: 7 August 2025
GEM

Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; Alcatel-Lucent; OEM Authori

Indian Army

AGRA, UTTAR PRADESH

Posted: 28 February 2025
Closed: 10 March 2025
GEM

Annual Maintenance service-SIP based IPPBX - SIP based IPPBX; NEC; OEM Authorised Service Provider

Nmdc Limited

HYDERABAD, TELANGANA

Posted: 4 August 2025
Closed: 18 August 2025
GEM

Annual Maintenance service-SIP based IPPBX - SIP based IPPBX; PROGILITY (SIEMENS); OEM Authorised S

State Bank Of India (sbi)

MUMBAI, MAHARASHTRA

Posted: 7 March 2025
Closed: 14 March 2025
GEM

Annual Maintenance service-SIP based IPPBX - As per scope of work; Avaya; OEM Authorised Service Pr

Centre For Development Of Advanced Computing (c-dac)

Posted: 17 October 2024
Closed: 22 November 2024
GEM

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

6

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

4 Updates
#1

Update

23-Nov-2024

Extended Deadline

02-Dec-2024, 10:00 am

Opening Date

02-Dec-2024, 10:30 am

#2

Update

05-Nov-2024

Extended Deadline

20-Nov-2024, 5:00 pm

Opening Date

20-Nov-2024, 5:30 pm

#3

Update

19-Oct-2024

Extended Deadline

04-Nov-2024, 5:00 pm

Opening Date

04-Nov-2024, 5:30 pm

#4

Update

07-Oct-2024

Extended Deadline

17-Oct-2024, 5:00 pm

Opening Date

17-Oct-2024, 5:30 pm

Technical Results

S.No Seller Item Date Status
1BPL TELECOM PRIVATE LIMITED   Under PMA27-09-2024 16:24:39Qualified

Financial Results

Rank Seller Price Item
L1BPL TELECOM PRIVATE LIMITED( MSE Social Category:General )    Under PMA₹1,41,104Item Categories : Annual Maintenance service-SIP based IPPBX - SIP Server/Exchange/IPPBX; BPL Telecom; OEM Authorised

Frequently Asked Questions

1. What are the eligibility requirements?

The eligibility requirements typically include being a registered entity, possessing a minimum of 3 years of prior experience in similar services, and providing OEM Authorization Certificates as required. Additionally, exemptions may apply for Micro, Small, and Medium Enterprises (MSEs) and startups regarding experience criteria.

2. What certificates are required for submission?

Bidders are required to submit an OEM Authorization Certificate, as well as other supporting documents that demonstrate their experience and financial capability. Certificates specifically requested in the Additional Terms and Conditions (ATC) should also be included in the bid documentation.

3. How can potential bidders register to participate?

The registration process typically involves creating an account on the designated procurement platform or portal where the tender is published. Interested bidders need to provide necessary documentation and may need to confirm their qualification against the outlined eligibility criteria before submission.

4. Which document formats are accepted?

The accepted document formats for submissions are specified in the tender documentation. Generally, PDF formats are preferred for all necessary documentation to ensure integrity and clarity.

5. What are the technical specifications for the service?

The technical specifications include operational requirements for maintaining the SIP based IPPBX systems, including checks, service frequency, and troubleshooting protocols. Detailed specifications can be found within the tender documents linked above.

6. What quality standards must be met for this tender?

Bidders must adhere to relevant quality standards as stipulated by the Ministry of Power. This may include adherence to accepted industry practices, safety protocols, and maintaining operational efficiency of the systems being serviced.

7. Are there any compliance requirements for bidders?

Bidders must comply with all procurement policies set forth by the Ministry and should familiarize themselves with the Make in India initiatives which foster local contribution and manufacturing.

8. What criteria will determine the performance security requirements?

Performance security requirements typically ensure that the selected bidder adheres to the contract terms. Details regarding the amount and conditions of performance security are specified in the tender documents.

9. What are the payment terms for the services rendered?

The payment terms are usually defined in the contractual agreement post-award. Bidders should be prepared to discuss these terms, including timelines for payment post-service delivery.

10. How will price evaluation be conducted?

The price evaluation considerations are mainly based on the total value of bids received, with particular emphasis on the service scope and additional criteria specified in the tender documents.

11. What submission methods are acceptable?

Documentation should be submitted electronically through the designated portal as outlined in the tender instructions. Ensure all files are compliant with the specified formats.

12. What are the key timelines for submission?

Key timelines are outlined in the tender document. Although specific dates are subject to change, bidders should pay attention to the stated submission deadlines and adjust accordingly.

13. How will the evaluation and selection process be conducted?

The evaluation and selection process follows a structured methodology, focusing on both technical and financial submissions. Bids will be reviewed to ensure compliance with requirements before a final decision.

14. Will results be communicated to bidders?

Yes, the results of the bid evaluation process will generally be communicated to all participating bidders. Ensure the contact information provided during registration is accurate for notifications.

15. What benefits do MSEs receive in this tender?

Micro, Small, and Medium Enterprises (MSEs) enjoy specific exemptions relating to experience criteria under this tender. This initiative aims to empower smaller businesses by expanding their market participation and access to government tenders.

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