Central Board Of Excise And Customs security system AMC tender Delhi 2026 with IS/SS standards
Bid Publish Date
19-Oct-2026, 1:29 pm
Bid End Date
29-Oct-2026, 2:00 pm
EMD
₹35,000
Value
₹7,00,000
Location
Progress
Key Highlights
- • Service provider must have a Delhi-based office; documentary evidence mandatory
- • Dedicated toll-free service line and escalation matrix required for security system AMC
- • EMD of ₹35,000 and estimated contract value ₹7,00,000 indicate medium-scale engagement
- • 25% quantity/duration flexiblity in clause 1; revisions allowed with consent
- • Consumables are the buyer’s responsibility; software/networking scope included in AMC
- • No BOQ items listed; implies broad, non-tabled scope across security and BMS
Tender Overview
- Organization: Central Board Of Excise And Customs (cbec), Department Of Revenue.
- Procurement: AMC of Integrated Security and Surveillance System, including Building Management System; Non-Comprehensive; Software and Networking System; consumables to be provided by Buyer.
- Scope & Value: Estimated value ₹7,00,000 with an EMD ₹35,000.
- Location: South Delhi, Delhi.
- Key Differentiator: Service scope includes software and networking with consumables borne by the Buyer; service eligibility requires local Delhi presence and robust support mechanics.
- Unique Clause: 25% quantity/duration flex with contract adjustment; service partner must maintain Delhi office presence and provide dedicated support channels.
- This tender emphasizes dedicated service support, escalation paths, and certification compliance as critical submission criteria.
Technical Specifications & Requirements
- Category: AMC for Integrated Security and Surveillance System (Building Management System; Non-Comprehensive).
- Service Scope: Software, Networking System; Consumables to be provided by Buyer.
- Financials: Estimated value ₹7,00,000; EMD ₹35,000.
- Delivery/Support: Office of Service Provider must be located in the state of the Consignee (Delhi).
- Support Metrics: Dedicated/toll-free service line; Escalation Matrix required.
- Compliance: Certificates/documents to be uploaded as per ATC/Corrigendum; minimum bid submission prerequisites include requisite certifications.
- BOQ: No items listed; implies broad scope across security and building management software and networking.
Terms, Conditions & Eligibility
- EMD: ₹35,000; payable as specified in bid documents.
- 25% Clause: Buyer may increase/decrease contract quantity or duration by up to 25%; post-issuance adjustment allowed within this limit.
- Service Presence: Service provider must maintain an office in Delhi; documentary evidence mandatory.
- Support: Dedicated toll-free number and Escalation Matrix required.
- Documentation: Upload all required certificates/documents per ATC and Corrigendum; non-submission may lead to rejection.
- SOW/ATC: Refer to uploaded SOW/ATC for scope specifics and additional terms.
- Payment/Penalties: Payment terms not specified in available data; penalties or SLAs to be reviewed in contract.
Key Specifications
-
Product/service names: Integrated Security and Surveillance System AMC; Building Management System
-
Quantities: not itemized (BOQ shows 0 items); overall contract value ₹7,00,000
-
EMD amount: ₹35,000
-
Experience: required for security/surveillance AMC (documented in terms)
-
Quality/standards: reference to ATC; certificates to be uploaded
Terms & Conditions
-
EMD of ₹35,000 and estimated contract value ₹7,00,000
-
25% scope/duration adjustment allowed at bidding and post-contract issuance
-
Delhi-based service presence with dedicated toll-free support
-
Consumables borne by buyer; software and networking scope included
-
Mandatory certificates and bid documents as per ATC/Corrigendum
Important Clauses
Payment Terms
Not explicitly defined in available data; review ATC for milestone-based or advance payment terms
Delivery Schedule
No explicit timeline provided; contract may include delivery and installation milestones in SOW/ATC
Penalties/Liquidated Damages
Not specified here; penalties to be determined per contract and SLAs in ATC
Bidder Eligibility
-
Delhi-based service presence with verifiable office address
-
Experience in AMC of integrated security and Building Management Systems
-
Compliance with all ATC/Corrigendum documentation and statutory requirements
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
25
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
AMC of Integrated Security and Surveillance System - Building Management System; Non-Comprehensive; Software, Networking System; Consumables to be provided by Buyer
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
15
Pre-Bid & Qualification
Pre-Bid Date
21-10-2026 15:00:00
Pre-Bid Venue
DGGI, HQ, Dwarka, New Delhi
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110066
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Surendra Kumar Shukla | 110066,DIRECTORATE GENERAL OF CENTRAL EXCISE INTELLIGENCE, WEST BLOCK 8, WING 6, R K PURAM, NEW DELHI 110066 | New Delhi | Delhi | 110066 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 7
GeM-Bidding-10056075.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
5
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC of security/surveillance and BMS
Financial statements or turnover evidence for last 2-3 years
EMD submission receipt or bank guarantee as per tender terms
Technical bid documents and compliance certificates
OEM authorizations and service-partner credentials
Any certificates demanded by ATC/Corrigendum
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for the Delhi security system AMC tender with CBEC?
Bidders should prepare the required documents listed in the terms, including GST, PAN, experience certificates, financials, and EMD ₹35,000. Ensure Delhi office evidence, dedicated support contact, and escalation matrix. Submit along with ATC/compliance certificates; follow the 25% scope adjustment clause and SOW requirements.
What documents are required for CBEC security system procurement in Delhi?
Required documents include GST registration, PAN, experience certificates for similar AMC, financial statements, EMD receipt, technical bid, OEM authorizations, and any ATC/corrigendum certificates. Ensure timely submission as non-submission may lead to rejection. Verify documentary evidence for Delhi-based service presence.
What are the technical specifications for CBEC security AMC tender in Delhi?
No itemized BOQ is provided; scope covers Integrated Security and Surveillance System AMC, Building Management System, software, and networking. Consumables are buyer-provided. Expect compliance certificates per ATC; refer to SOW for installation and support expectations and escalation procedures.
When is the bid submission deadline for the CBEC Delhi tender 2026?
Exact deadline dates are not provided in the available data; bidders must consult the official ATC/Corrigendum attachments for submission dates, document formats, and electronic submission procedures to avoid late filing.
What are the EMD and contract value for the CBEC Delhi security AMC?
EMD is ₹35,000; estimated contract value is ₹7,00,000. The package supports software, networking, and BMS AMC with a 25% scope adjustment option. Ensure funds transfer as per tender payment guidelines and attach the EMD proof with the bid.
What support and service levels are required for CBEC Delhi AMC?
Bidders must provide a dedicated toll-free service line and an Escalation Matrix. The service presence must be Delhi-based, with documentary evidence. Expect SLAs for response times, issue resolution, and quarterly reviews as part of the final contract.
What is the scope of consumables in the CBEC security tender in Delhi?
Consumables are to be provided by the Buyer; the AMC covers software and networking only. Bidder must confirm compatibility with existing security and BMS components and propose maintenance coverage for installed systems while ensuring consumables procurement aligns with buyer responsibilities.
How to verify eligibility criteria for CBEC security tender in Delhi?
Confirm Delhi office presence, prior AMC experience in integrated security/BMS, and compliance with ATC/Corrigendum. Prepare certificates, partnership authorizations, and financial viability documents. Ensure your bid aligns with the 25% quantity/duration adjustment clause and supports required escalation channels.