THSTI Mediclaim Insurance Service Tender Faridabad Haryana 2026 – Group Medical Insurance Requirements
Progress
Tender Overview
Translational Health Science And Technology Institute (thsti), under the Department Of Biotechnology (DBT), invites bids for a Group Mediclaim Insurance Service for contract employees, students, office staff at THSTI facilities in Faridabad, Haryana 121001. Estimated contract value is ₹2,400,000 with an EMD of ₹50,000. Scope covers hospitalization, pre-existing illnesses, accident & emergency treatments, and domiciliary care. The contract accommodates a 25% increase/decrease in quantity or duration during award and post-award phases. Bidder must provide dedicated service support lines and an escalation matrix. EMD can be submitted via Demand Draft (DD) in favour of THSTI, Faridabad, with hard copy delivery within 5 days of bid end/open date; successful bidders may substitute PBG with an DD and must deliver the original DD within 15 days. THSTI’s procurement process relies on these ATC terms for service-level commitments and financial security.
Technical Specifications & Requirements
- Product/Service: Group Mediclaim Insurance Service for employees, students, and office staff.
- Estimated Value: ₹2,400,000; EMD: ₹50,000.
- Flexibility: 25% quantity/duration variation at tender issuance and post-award.
- Support Requirements: Dedicated toll-free service line; detailed escalation matrix for service support.
- EMD/PBG: EMD submitted as Account Payee DD to THSTI, Faridabad; hard copy to be delivered within 5 days; post-award DD submission allowed in lieu of PBG with 15-day delivery of hard copy.
- Documentation: DD-based EMD submission and related proof required per ATC.
- Delivery/Service Window: Not explicitly defined beyond post-award issuance; ATC governs modifications.
Terms, Conditions & Eligibility
- EMD: ₹50,000 via DD payable to THSTI, Faridabad.
- Payment terms: Not explicitly specified in the data; ensure readiness for standard government contract payment terms.
- Delivery timeline: Not expressly defined; ATC indicates flexibility on scope with consent post-award.
- Documentation: Submit EMD proof, DD, and hard copies within specified windows; maintain service-support contact details.
- Vendor readiness: Provide dedicated support line and escalation matrix; comply with THSTI ATC terms.
- Security/Performance: DD-based security permissible; DD submission timelines apply for post-award.
Key Specifications
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- Service type: Group Mediclaim Insurance Service for THSTI staff, students, and contract employees
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- Estimated contract value: ₹2,400,000
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- EMD amount: ₹50,000
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- EMD submission method: Account Payee Demand Draft in favour of THSTI, Faridabad
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- Bid flexibility: Contract quantity/duration may be adjusted up to 25%
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- Support channels: Dedicated toll-free number and formal escalation matrix
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- Submission requirement: Hard copy DD to be delivered within 5 days of bid end/open date; post-award DD to be delivered within 15 days
Terms & Conditions
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EMD of ₹50,000 via DD to THSTI, Faridabad; hard copy delivery within 5 days
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Post-award security via DD acceptable in place of PBG; original DD submission within 15 days
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Contract scope may be adjusted up to 25% during and after award; supplier consent required for scope expansion
Important Clauses
Payment Terms
Not explicitly stated; bidders should assume standard government procurement payment on completion or delivery milestones per contract.
Delivery Schedule
Delivery window not defined; ATC permits scope/duration adjustments up to 25% with bidder consent.
Penalties/Liquidated Damages
No LD details provided in data; refer to GeM/ATC for applicable penalties and security terms.
Bidder Eligibility
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Sufficient disaster-free service experience in mediclaim/insurance provisioning for institutional clients
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Financial capacity to manage ₹2.4 million contract value; evidence via financial statements
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Capability to provide dedicated support line and escalation framework
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Group Mediclaim Insurance Service - Contract Employees, Students, Office Staff; Hospitalization for accident & emergency Treatments, All pre-existing illness, Domiciliary treatment; No
Advisory Bank
ICICI
ePBG Percentage
3%
ePBG Duration (Months)
14
Pre-Bid & Qualification
Pre-Bid Date
14-09-2026 11:00:00
Pre-Bid Venue
THSTI, Faridabad
Delivery Details
Delivery Locations
1
Delivery Cities
Faridabad
Delivery Pincodes
121001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Manoj Kumar | 121001,NCR BIOTECH SCIENCE CLUSTER, 3RD MILESTONE, FARIDABAD GURGAON EXPRESSWAY, PO BOX NO. 04 | Faridabad | Haryana | 121001 | Project / Lumpsum Based | - | Please input the number to be Insured : 575 Sum Insured (as per Insured selected) : 500000 |
Authority Records
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Documents 8
GeM-Bidding-9843005.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates (relevant mediclaim/insurance service contracts)
Financial statements / turnover proof
EMD submission proof (DD) and soft copy
Technical bid documents demonstrating service capability
OEM authorizations (if applicable) and insurer/compliant partner letters
Any existing ISI/ISO or industry certifications relevant to insurance services
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for THSTI mediclaim insurance tender in Faridabad 2026
Bidders must submit an EMD of ₹50,000 via Demand Draft in favour of THSTI, Faridabad, along with GST, PAN, turnover proofs, and experience certificates. Prepare a technical bid proving capability to provide group mediclaim, with 24/7 support and a formal escalation matrix. Ensure DD submission within 5 days of bid end date and provide original DD within 15 days after award.
What documents are required for THSTI group mediclaim bid 2026
Required documents include GST registration, PAN card, audited financial statements, experience certificates in mediclaim/insurance, EMD proof (DD), technical bid, insurer/OEM authorizations if applicable, and any existing certifications. Submit hard copy DD within 5 days of bid end date and digital copies as requested in the tender.
What are the key eligibility criteria for THSTI Faridabad mediclaim tender
Eligibility emphasizes demonstrated experience in institutional mediclaim services, financial stability via turnover evidence, capability to provide dedicated support and escalation, and compliance with EMD requirements of ₹50,000. A robust service delivery plan and client references for similar contracts strengthen bid viability.
What is the EMD amount for THSTI mediclaim tender 2026
The EMD amount is ₹50,000, payable via Demand Draft in favour of THSTI, payable at Faridabad. Bidders must attach scanned proof with the bid and deliver the hard copy within 5 days of the bid end date, ensuring the original DD reaches THSTI within 15 days of award.
What delivery or service requirements exist for THSTI mediclaim contract
The contract requires a dedicated toll-free service line and an escalation matrix for rapid issue resolution. While no fixed delivery window is stated, the terms allow a 25% variation in quantity or duration at the time of contract issuance and post-award, with bidder consent required.
What are the payment terms for THSTI mediclaim supply contract
Payment terms are not explicitly defined in the provided data; bidders should expect standard government practice post-delivery milestones and invoicing. Ensure clear costing in the financial bid and availability of required compliance documents for timely payments upon service delivery and acceptance.
How to prepare for the 25% scope variation in THSTI tender
Anticipate possible changes by including scalable coverage options in the bid, with unit costs or per-member rates clearly defined. Obtain written consent mechanisms from THSTI for any increase/decrease, and ensure SLA terms cover extended/contracted coverage without compromising service levels.