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Indian Army LMS Platform Tender Bangalore Karnataka 2026 LMS IT Infrastructure

Bid Publish Date

03-Jul-2026, 8:46 pm

Bid End Date

13-Jul-2026, 9:00 pm

Progress

Issue03-Jul-2026, 8:46 pm
AwardPending
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Quantity

501

Category

e Vidya Learning Management System Software (LMS) Platform

Bid Type

Two Packet Bid

Categories 4

Tender Overview

The Indian Army, Department Of Military Affairs, headquartered in Bangalore, Karnataka, seeks an LMS Platform and IT Infrastructure solution for eVidya learning purposes. The scope covers supply, installation, testing, commissioning of LMS software, and training of operators, with statutory clearances if required. The bid allows quantity variation up to 25% during and after contract award, and delivery timelines will adjust accordingly. A concrete delivery period is tied to the original order timeline, with minimum extension rules. The procurement emphasizes a complete turnkey approach and includes post-installation support obligations. The opportunity targets vendors with robust LMS capabilities, remote or on-site deployment capacity, and clear escalation processes.

Technical Specifications & Requirements

  • Scope of supply includes: Supply, Installation, Testing, Commissioning, and Operator Training
  • Service center requirement: Functional in the state of each consignee location; 30-day window to establish if not present at bid award; payment contingent on documentary evidence of center
  • Support: Dedicated toll-free service number and documented escalation matrix for service support
  • Financial health: Bidder must declare non-liquidation and non-bankruptcy status via an undertaking
  • Past experience: Acceptable proofs include client contract copies with invoices, execution certificates, or third-party release notes
  • BOQ: No items listed; implies a framework or software-only procurement with services
  • Scope alignment: Includes statutory clearances if applicable and compliance with warranty/maintenance expectations
  • Delivery terms: Option clause permits +/- 25% quantity change with proportional delivery-time adjustments
  • Location: Bangalore, Karnataka; procurement category specifies LMS software and IT infrastructure
  • Standards & certifications: Not explicitly specified in tender text; bidders should assume standard LMS industry practices and government procurement conformities

Terms, Conditions & Eligibility

  • EMD: Not specified in tender data; bidders should confirm at bid stage
  • Delivery: Timeframes linked to original delivery order with extended-time calculations per option clause
  • Service centers: Must be functional in each consignee state; establish within 30 days if absent
  • Payment terms: Not detailed in provided text; expect milestone-based payments tied to delivery and acceptance
  • Documentation: Include proof of past experience: contracts, invoices, execution certificates
  • Liquidation risk: Bidders must declare no liquidation or bankruptcy status
  • Training: Included for operators; scope includes training components

Key Specifications

    • Product/service: Learning Management System (LMS) software with IT infrastructure integration
    • Scope: Supply, Installation, Testing, Commissioning, Operator Training, and statutory clearances if required
    • Experience proof: Contract copy with invoice, client execution certificate, or third-party release notes
    • Service capability: Functional service centers in each consignee state; establish within 30 days if absent
    • Support: Dedicated toll-free support number and escalation matrix
    • Delivery flexibility: Option clause allows ±25% quantity variation with corresponding delivery time adjustments

Terms & Conditions

  • EMD and exact payment terms not specified; bidders must seek confirmation

  • Delivery timelines governed by original delivery order plus 25% quantity extension rules

  • Mandatory service centers and dedicated support contacts required for ongoing maintenance

Important Clauses

Payment Terms

Not explicitly stated; bidders should obtain explicit milestone-based payment schedule during final bid documentation

Delivery Schedule

Delivery period begins from last date of original delivery order; extension rules apply with minimum 30 days

Penalties/Liquidated Damages

Not specified in excerpt; verify LD/penalty terms during bid clarification

Bidder Eligibility

  • Non-liquidation and non-bankruptcy declaration

  • Capability to supply LMS software with IT infrastructure integration

  • Functional service center in each consignee state or plan to establish within 30 days of award

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

e Vidya Learning Management System Software (LMS) Platform , Learning Management System ( LMS) IT - Infrastructure

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9369991.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Past experience proofs (contracts, invoices, execution certificates, release notes)

4

Financial statements or undertakings of financial health

5

OEM authorizations or supplier certifications (if applicable to LMS software)

6

Service center establishment proof or plan (within 30 days if not present)

7

Escalation matrix and dedicated toll-free contact details

8

Any statutory clearances or compliance documents for LMS deployment

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for the Indian Army LMS tender in Bangalore 2026?

Bidders should verify eligibility, prepare LMS software licenses, installation and training plans, ensure service centers exist or promise establishment within 30 days, and submit documents including GST, PAN, past experience proofs, and an undertaking that avoids liquidation. Clarify EMD and payment terms in the bid response.

What documents are required for the LMS procurement in Bangalore?

Required documents include GST registration, PAN, past experience proofs (contracts/invoices or client execution certificates), financial statements or health undertakings, OEM authorizations if applicable, proof of service centers or establishment plan, and a dedicated service contact matrix for support.

What delivery terms apply to quantity variation in this LMS tender?

The option clause allows up to 25% increase or decrease in bid quantity. Delivery time scales with the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. Original period remains in effect for extensions.

Which support features are required for LMS deployment in this bid?

Bidders must provide a dedicated toll-free support number, a formal escalation matrix, and establish or prove functional service centers in the required states. Payment may be contingent on providing service center evidence.

What experience proofs are accepted for past LMS projects in this tender?

Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or third-party release notes confirming delivery of LMS services or software. Documentation should clearly show scope and contract value.

Are there any explicit LMS standards or certifications demanded?

The tender text does not specify explicit LMS standards; bidders should align with common government procurement norms and ensure software and IT infrastructure compatibility, with any OEM certifications included if applicable.

What are the payment and warranty expectations for the LMS contract?

Specific payment terms are not disclosed in the excerpt; anticipate milestone-based payments post-delivery and acceptance. Warranty or maintenance expectations are included implicitly via service centers and support commitments, requiring demonstration of post-implementation support capabilities.

What is the escalation process for LMS service issues in this bid?

An escalation matrix with telephone numbers is required. Bidders must provide this matrix in the bid and ensure a reliable, 24/7 support channel, with defined resolution timelines aligned to service level expectations.

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