Office Of Dg (ecs) Quality Management System & E-Workflow Software Tender Bengaluru 2026 - PAC Vedant Tech OEM Requirement
Office Of Dg (ecs)
BANGALORE, KARNATAKA
Progress
Quantity
501
Category
e Vidya Learning Management System Software (LMS) Platform
Bid Type
Two Packet Bid
The Indian Army, Department Of Military Affairs, headquartered in Bangalore, Karnataka, seeks an LMS Platform and IT Infrastructure solution for eVidya learning purposes. The scope covers supply, installation, testing, commissioning of LMS software, and training of operators, with statutory clearances if required. The bid allows quantity variation up to 25% during and after contract award, and delivery timelines will adjust accordingly. A concrete delivery period is tied to the original order timeline, with minimum extension rules. The procurement emphasizes a complete turnkey approach and includes post-installation support obligations. The opportunity targets vendors with robust LMS capabilities, remote or on-site deployment capacity, and clear escalation processes.
EMD and exact payment terms not specified; bidders must seek confirmation
Delivery timelines governed by original delivery order plus 25% quantity extension rules
Mandatory service centers and dedicated support contacts required for ongoing maintenance
Not explicitly stated; bidders should obtain explicit milestone-based payment schedule during final bid documentation
Delivery period begins from last date of original delivery order; extension rules apply with minimum 30 days
Not specified in excerpt; verify LD/penalty terms during bid clarification
Non-liquidation and non-bankruptcy declaration
Capability to supply LMS software with IT infrastructure integration
Functional service center in each consignee state or plan to establish within 30 days of award
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
e Vidya Learning Management System Software (LMS) Platform , Learning Management System ( LMS) IT - Infrastructure
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Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Office Of Dg (ecs)
BANGALORE, KARNATAKA
Indian Army
Delhi Metro Rail Corporation Limited
NEW DELHI, DELHI
N/A
UDAIPUR, RAJASTHAN
Delhi University
NORTH, DELHI
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GST registration certificate
PAN card
Past experience proofs (contracts, invoices, execution certificates, release notes)
Financial statements or undertakings of financial health
OEM authorizations or supplier certifications (if applicable to LMS software)
Service center establishment proof or plan (within 30 days if not present)
Escalation matrix and dedicated toll-free contact details
Any statutory clearances or compliance documents for LMS deployment
Key insights about KARNATAKA tender market
Bidders should verify eligibility, prepare LMS software licenses, installation and training plans, ensure service centers exist or promise establishment within 30 days, and submit documents including GST, PAN, past experience proofs, and an undertaking that avoids liquidation. Clarify EMD and payment terms in the bid response.
Required documents include GST registration, PAN, past experience proofs (contracts/invoices or client execution certificates), financial statements or health undertakings, OEM authorizations if applicable, proof of service centers or establishment plan, and a dedicated service contact matrix for support.
The option clause allows up to 25% increase or decrease in bid quantity. Delivery time scales with the formula: (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. Original period remains in effect for extensions.
Bidders must provide a dedicated toll-free support number, a formal escalation matrix, and establish or prove functional service centers in the required states. Payment may be contingent on providing service center evidence.
Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or third-party release notes confirming delivery of LMS services or software. Documentation should clearly show scope and contract value.
The tender text does not specify explicit LMS standards; bidders should align with common government procurement norms and ensure software and IT infrastructure compatibility, with any OEM certifications included if applicable.
Specific payment terms are not disclosed in the excerpt; anticipate milestone-based payments post-delivery and acceptance. Warranty or maintenance expectations are included implicitly via service centers and support commitments, requiring demonstration of post-implementation support capabilities.
An escalation matrix with telephone numbers is required. Bidders must provide this matrix in the bid and ensure a reliable, 24/7 support channel, with defined resolution timelines aligned to service level expectations.
Assam Agricultural University
📍 JORHAT, ASSAM
Maharashtra State Police
📍 NASHIK, MAHARASHTRA
Deptt of School Education
📍 S.A.S Nagar, PUNJAB
Directorate Of Education
📍 NORTH DELHI, DELHI
Directorate Of Education
📍 NORTH DELHI, DELHI
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Main Document
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS