GEM

Indian Army Department Of Military Affairs Custom Bid for Services Solan Himachal Pradesh 2025

Bid Publish Date

24-Dec-2025, 9:35 am

Bid End Date

03-Jan-2026, 10:00 am

Progress

Issue24-Dec-2025, 9:35 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Dedicated toll-free service support requirement
  • Escalation matrix with contact numbers
  • 25% quantity/duration adjustment at contract issue
  • Past project experience proofs accepted in multiple formats
  • ATC-controlled submission requirements and certificates
  • No BOQ items; emphasis on service capability and documentation

Categories 1

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for a custom services contract in SOLAN, HIMACHAL PRADESH 171102. The opportunity involves service-oriented deliverables under a framework allowing up to 25% change in contract quantity or duration at issue and again post-issuance. A dedicated toll-free service line and an escalation matrix are mandatory, ensuring uninterrupted support. Bidders must attach required certificates and provide proof of past experience per the ATC. While the tender lacks explicit BOQ values, the scope emphasizes robust service capability and documented execution history. This procurement process is structured to accommodate flexible deployment while enforcing compliance through post-award documentation and client verification. Unique aspects include dual-path acceptance for experience proof and emphasis on continuous service readiness during contractual term.

Key Specifications

  • 25% quantity/duration adjustment during contract issuance

  • Dedicated toll-free service support line

  • Escalation matrix with telephone numbers

  • Certificate/documents compliance as per ATC

  • Past experience proof via multiple acceptable documents

  • No BOQ items; focuses on service capability and documentation

Terms & Conditions

  • 25% option clause for quantity/duration changes

  • Dedicated toll-free service support and escalation matrix

  • Certificates and past experience documents required

Important Clauses

Payment Terms

Not specified in provided data; refer to ATC for schedule and milestones.

Delivery Schedule

Not specified; contract terms will define delivery or service timelines.

Penalties/Liquidated Damages

Not specified; check ATC for LD clauses and penalties if any.

Bidder Eligibility

  • Demonstrated past service experience through acceptable proofs

  • Compliance with certificates and ATC requirements

  • Ability to provide dedicated toll-free service support

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Past experience proofs (contract copies, invoices, execution certificates, or third-party notes)

4

Technical bid documents

5

OEM authorizations (if applicable)

6

Certificates sought in Bid Document/ATC/Corrigendum

Frequently Asked Questions

Key insights about HIMACHAL PRADESH tender market

How to bid for Indian Army services tender in Solan Himachal Pradesh 2025

Bidders must submit required documents per ATC, including GST, PAN, and past-experience proofs (contracts, invoices, execution certificates). Ensure a dedicated toll-free service line and an Escalation Matrix are provided. The 25% quantity/duration adjustment clause applies; accept revised terms if issued. Verify all certificates and compliance before submission.

What documents are required for this tender in Solan

Required documents include GST registration, PAN card, technical bid, past experience proofs (contract copies or client execution notes), financial statements if requested, and OEM authorizations. Ensure certificates align with Bid Document/ATC and corrigenda; missing items may lead to rejection.

What is the 25% option clause in this Army tender

The buyer may adjust contract quantity or duration by up to 25% at contract issuance and post-issuance. Bidders must accept revised quantities or durations. This flexibility supports deployment changes while maintaining contractual integrity and delivery readiness.

What are the service support requirements for this bid

Bidders must provide a dedicated toll-free service line and an Escalation Matrix with contact numbers. Service support must be available to address issues promptly, ensuring continuous operational readiness during the contract term.

Are there any BOQ items or material quantities specified

No BOQ items are listed; the tender emphasizes service capability and documentation rather than material quantities. Bidders should focus on past performance, certificates, and compliance as the main selection criteria.

What documents demonstrate past experience for this procurement

Acceptable proofs include a contract copy with invoices plus bidder self-certification, client execution certificates, or third-party inspection notes. These formats must clearly show service/supply against invoices and contract value to satisfy experience criteria.

Where to find the exact ATC and certificates for submission

ATC documents are uploaded by the buyer and govern submission requirements. Review the attached ATC file in the tender portal to confirm certificate types, bid document references, and any corrigenda before final submission.

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