National Consumer Disputes Redressal Commission Office Productivity Suite Software Tender Delhi 2026 Microsoft Office Std Licenses
Bid Publish Date
01-Oct-2026, 7:30 pm
Bid End Date
12-Oct-2026, 8:00 pm
Location
Progress
Key Highlights
- • Microsoft Office Standard perpetual licenses required; latest version
- • Delhi/NCR office presence mandatory; service engineers location verification
- • Microsoft Solution Partner status and OEM Authorization verified
- • Licenses must be visible on Microsoft portal and mapped to the Buyer Tenant ID
- • Single order value target: ₹1 Crore for MS Office Std Licenses
- • Dedicated toll-free support, escalation matrix, and service center within 30 days
- • Contract allows up to 25% quantity variation during or after award
- • Government procurement context with SITC scope (Supply, Installation, Testing, Commissioning)
Tender Overview
The National Consumer Disputes Redressal Commission (NCDRC) invites bids for an Office Productivity Suite Software in South Delhi, Delhi 110016. The procurement targets perpetual MS Office Standard licenses, with required scope covering supply, installation, testing, and commissioning. Bidders must demonstrate a 3-year turnover above ₹50 Crores and maintain a Delhi/NCR office. A single order worth ₹1 Crore for MS Office Std Licenses is highlighted, with mandatory Microsoft Solution Partner status and OEM authorization verification. The contract emphasizes modern licensing visibility on the Microsoft portal, tenant mapping, and after-sales support across Delhi/NCR. A 30-day setup window post-award is implied by service commitments. Bidder must provide a robust service center and dedicated toll-free support with a clear escalation matrix to ensure uninterrupted operation.
This tender differentiates itself by requiring actual deployment capabilities in a government procurement context, explicit tenant-ID mapping for license visibility, and after-sales resources in the Delhi/NCR region. The emphasis on perpetual licenses (latest version) rather than subscription models marks a specific licensing preference. The scope expects a complete lifecycle approach from supply through commissioning, ensuring compatibility with the existing Microsoft Tenant ID and security requirements in a government office environment.
Keywords for bidders include: Office productivity software, MS Office Std Licenses, perpetual licenses, Microsoft Solution Partner, OEM authorization, Delhi/NCR service capability, tenant mapping, and government deployment readiness.
Key Specifications
-
MS Office Std Licenses, latest perpetual version
-
MS OEM authorization and Microsoft Solution Partner certification
-
Delivery, SITC scope (Supply, Installation, Testing, Commissioning)
-
Delhi/NCR service center readiness with toll-free support
-
License visibility on Microsoft portal mapped to Buyer Tenant ID
Terms & Conditions
-
Turnover > ₹50 Crores average over 3 years; Delhi/NCR office
-
Single order value ₹1 Crore; MS Office perpetual licenses
-
OEM authorization verified; Microsoft Solution Partner status required
Important Clauses
Payment Terms
Details to be defined in contract; payments after SITC milestones with documentation
Delivery Schedule
Delivery and installation within project delivery plan post-award; option up to 25% quantity variation
Penalties/Liquidated Damages
LD terms to be specified in contract; adherence to delivery timelines and quality benchmarks
Bidder Eligibility
-
Average turnover > ₹50 Crores over last 3 years
-
Office in Delhi / NCR
-
Executed MS Office Std License order worth ₹1 Crore
-
Microsoft Solution Partner status with verified OEM authorization
-
Delhi/NCR support engineers required
Tender Data
Bid Details
Quantity
250
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
50
Past Performance
50 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Office Productivity Suite Software (Q2) ( PAC Only )
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110023
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Satyabrata Nanda | 110023,National Consumer Disputes Redressal Commission, Upbhokta Nyay Bhawan, F Block, G.P.O. Complex, INA | New Delhi | Delhi | 110023 | 250 | 30 | - |
Authority Records
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Documents 4
GeM-Bidding-9977000.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates showing ≥3 years in similar MS Office deployments
Financial statements or turnover proof for last 3 years
EMD/SD as per bid terms (as applicable in ATC)
OEM authorisation and Microsoft Solution Partner confirmation
Proof of Delhi/NCR office presence
Technical bid documents and installation/maintenance plan
Evidence of Microsoft portal tenant mapping and license visibility
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for MS Office perpetual licenses tender in Delhi?
Bidders should meet the ₹50 Crore three-year turnover, hold Delhi/NCR office, and provide MS Office Std Licenses with OEM authorization and Microsoft Solution Partner status. Prepare SITC plan, after-sales support details, and tenant ID mapping evidence; submit required certificates and documents per ATC.
What documents are required for MS Office deployment bid in Delhi NCR?
Submit GST, PAN, 3-year turnover proof, experience certificates for MS Office deployments, OEM authorization, Microsoft Solution Partner status, Delhi/NCR support staff details, and installation/maintenance plan with technical bid documents.
What are the licensing requirements for MS Office in this tender?
Procurement requires latest version perpetual MS Office Std Licenses, OEM authorization, and licenses must be visible on the Microsoft portal mapped to the purchaser Tenant ID provided to the L1 bidder.
When is the delivery and installation window for Delhi government software?
Delivery and SITC are to be completed within the project delivery plan post-award; quantity variations up to 25% are allowed during the contract with adjusted delivery timelines.
What credentials indicate eligibility for Delhi/NCR MS Office tender?
Eligibility includes a minimum ₹50 Crore average three-year turnover, Delhi/NCR office, prior MS Office deployment worth ₹1 Crore, Microsoft Solution Partner status, and verified OEM authorization.
How is payment structured for MS Office licenses in this tender?
Payment terms will be defined in the contract; typically tied to SITC milestones with documentation proof; ensure readiness of invoicing aligned to milestones after installation and testing completion.
What is required for tenant mapping with Microsoft portal for this bid?
Bidders must map licenses to the organization’s Tenant ID and provide evidence of portal visibility; Tenant ID will be shared with the L1 bidder to complete mapping and verification.
What support commitments are expected for Delhi/NCR after installation?
A functional service centre in Delhi/NCR, dedicated toll-free support, and a clear escalation matrix with response times are required to ensure uninterrupted after-sales service.