GEM

Health and Family Welfare Department Delhi Desktop Computers & Multifunction Printer Tender 2026 – IS0/ISO Standards & MFM V2

Bid Publish Date

03-Jan-2026, 12:19 pm

Bid End Date

13-Jan-2026, 1:00 pm

Progress

Issue03-Jan-2026, 12:19 pm
AwardPending
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Quantity

219

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Categories 2

Tender Overview

The Health and Family Welfare Department of Delhi seeks procurement of Entry and Mid Level Desktop Computers, Multifunction Machines MFM (V2), and Label/Barcode Printers. The contract covers supply, installation, testing, commissioning, training of operators, and any statutory clearances. Although the exact estimated value and EMD are not disclosed, the scope includes comprehensive delivery across organization sites, with an emphasis on turnkey implementation and post-installation support. Unique aspects include combined procurement of three device families under a single bid and on-site OEM warranty expectations. This tender targets Delhi-based government ICT modernization needs and requires OEM alignment for after-sales support. Keywords: tender in Delhi, Delhi government procurement, SBI-like procurement framework, device deployment, operator training.

Technical Specifications & Requirements

  • Product categories: Entry and Mid Level Desktop Computers, Multifunction Machine MFM (V2), Label/Barcode Printer
  • Computer specifications (from categories): Processor, RAM (GB), Storage (SSD/HDD GB), Factory pre-loaded OS by desktop OEM, Monitor availability and screen size
  • Printing specs: Print technology, Type of printing, Print speed (ISO/IEC 24734) for A4 monochrome/color, A3 speeds, Auto duplexing
  • Paper handling: Original Document Feeder, Main paper tray count
  • Connectivity: Connectivity options and required interfaces
  • Warranty: On-site OEM warranty (years)
  • Other: standards alignment (IS/ISO where mentioned), delivery/installation scope, training
  • BOQ shows no line items; emphasis on integrated supply chain and service delivery
  • Delivery location: Delhi; installation and commissioning included
  • Compliance: adherence to generic and device-specific performance metrics and reliability

Terms, Conditions & Eligibility

  • Scope of Supply: Supply, Installation, Testing, Commissioning of goods, and Training of operators; statutory clearances if any
  • Documentation: Submit OEM authorizations, technical compliance certificates, GSTIN, PAN, and financial statements
  • Delivery timeline and payment terms to be defined in final contract; look for 3rd party installation support options
  • EMD/Performance security expectations not disclosed; bidders should prepare typical bid security
  • Warranty commitments and post-installation service SLAs to be clarified in bid call
  • Penalties and LD terms to be aligned with standard government procurement policies

Key Specifications

  • Entry and Mid Level Desktop Computers: Processor; Factory pre-loaded OS; RAM; SSD/HDD capacity; Monitor availability; supported by vendor

  • Multifunction Machine MFM (V2): Print technology, Print speed by ISO/IEC 24734 (A4 mono/color, A3 mono/color), Auto duplexing, Original Document Feeder, Main Paper Tray count

  • Label/Barcode Printer: Print speed, print width, resolution (dpi), connectivity, barcode/label formats supported

  • Warranty: On-site OEM warranty with duration in years

  • Connectivity: required interfaces and network integration; compliance with standard security and installation guidelines

Terms & Conditions

  • Supply with installation, testing, commissioning and operator training

  • OEM authorization and standard certifications required for eligibility

  • Delivery timeline and payment terms to be defined in final contract

Important Clauses

Payment Terms

Payment terms to be specified in final contract; typical structure may include milestone-based payments tied to delivery and acceptance

Delivery Schedule

Delivery and installation timeline to be defined; scope includes on-site installation and commissioning

Penalties/Liquidated Damages

Penalties/LDs to be aligned with government procurement guidelines; details to be specified in tender documents

Bidder Eligibility

  • Proven experience in supply, installation, and commissioning of similar ICT hardware

  • Compliance with OEM authorizations and after-sales service requirements

  • Financial stability demonstrated via financial statements and GST/PAN information

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Technical Specifications 3 Items

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port
PROCESSOR Computer Type Mid Level
PROCESSOR Processor Number AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher
OPERATING SYSTEM Factory Pre-loaded Operating System by Desktop OEM Window 11 Professional
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) 16, 32 Or higher
STORAGE Type of Storage Installed with the System NVMe-SSD Plus HDD@7200 RPM
STORAGE SSD - Storage Capacity (in GB) 1024, 2048 Or higher
STORAGE HDD - Storage Capacity (in GB) 1000, 2000 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Screen Size (in CMs) 58.1 - 63 (22.87" - 24.8")
WARRANTY On Site OEM Warranty (in Year) 5 Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar supply, installation, and commissioning

4

Financial statements ( audited/CA certified )

5

EMD/ Security deposit (as per tender terms) and any bid security document

6

Technical bid documents demonstrating compliance with OS, RAM, storage, and printing specs

7

OEM authorizations / dealership certificates

8

Any statutory clearances or certificates required by Health and Family Welfare Department

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for Delhi Health ICT tender with desktop PCs and MFM in 2026

Bidders must submit GST, PAN, experience certificates, financial statements, EMD, technical bid, and OEM authorization. Ensure OEM support for MFM V2 and barcode printers, and include installation, testing, commissioning, and operator training in the bid scope. Compliance with OS and warranty requirements is essential.

What documents are required for the Delhi government ICT procurement

Required documents include GST registration, PAN, audited financial statements, experience certificates for similar supply, OEM authorization, and technical bid with device specifications (processor, RAM, storage, OS). EMD or security deposit terms will be clarified in the tender call and must be complied with.

What are the technical specifications for ISI or ISO standards in this Delhi tender

The tender specifies factory pre-loaded OS, RAM capacity, SSD/HDD, monitor availability, and printing speeds per ISO/IEC 24734 for A4/A3. While explicit ISI/ISO numbers are not listed, compliance to standard printing and performance metrics is required with on-site warranty.

When is the delivery and installation deadline for Delhi health tender

Final contract will define the delivery schedule; typical government tenders require staged delivery, installation, and commissioning within a defined period post-award. Bidders should prepare for rapid deployment and on-site training of operators.

What is the EMD amount for the Delhi ICT equipment procurement

EMD details are not disclosed in the provided data; bidders should monitor the tender call for exact EMD percentages or fixed amounts and ensure readiness with a bank guarantee or online payment as per the bidding portal guidelines.

How to ensure OEM support and warranty for Delhi procurement

Submit OEM authorization证明 and warranty terms, confirming on-site OEM warranty duration. The contract requires training of operators and post-installation support; ensure service level agreements (SLAs) cover response times and maintenance windows.

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