GEM

Central Railway 65-inch LED UHD Smart Display Tender 2025 – IS 550/AAA/TRTL Standards & 3-Year Warranty

Bid Publish Date

17-Dec-2025, 10:48 am

Bid End Date

27-Dec-2025, 11:00 am

Location

MUMBAI , MAHARASHTRA

Progress

Issue17-Dec-2025, 10:48 am
AwardPending
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Quantity

2

Bid Type

Single Packet Bid

Key Highlights

  • • Dedicated toll-free service support requirement for OEM/bidder
  • • 65 inch LED UHD Smart display with minimum 3-year warranty
  • • ATC-attached specification governs compliance and feature set
  • • Professional Large Format Display (V2) category for Central Railway (Q2)
  • • OEM authorization and post-sale service commitments are mandatory
  • • No explicit BOQ quantities; focus on unit specification and warranty

Tender Overview

The Central Railway (Indian Railways) issues a procurement notice for a 65 inch LED UHD Smart display under the Professional Large Format Display category. The contract scope centers on supplying a single high-definition display with a minimum 3-year warranty and a dedicated toll-free service support line. This tender emphasizes after-sales service readiness and ongoing technical support from the OEM. Unique aspects include the explicit warranty duration and the requirement for a dedicated support channel, ensuring rapid issue resolution for the rail network. The bidder should align with the attached specification referenced in the ATC for compliance and delivery expectations.

Technical Specifications & Requirements

  • Product: 65 inch LED UHD Smart display (as per specification attached in ATC)
  • Warranty: minimum 3 years covering parts and service
  • Service: Dedicated toll-free telephone support for OEM/bidder assistance
  • Compliance: ATC document linked to ensure proper feature set and interoperability
  • Category: Professional Large Format Display (V2) (Q2) for Central Railway
  • Brand/OEM expectations: Not explicitly stated beyond OEM support and warranty
  • Delivery/installation: Not detailed in BOQ; rely on ATC for installation scope
  • Quality criteria: Based on attached specification and warranty terms

Terms, Conditions & Eligibility

  • EMD: Not specified in available data
  • Payment terms: Not specified in available data
  • Delivery timeline: Not specified in available data
  • Documents: Mandatory OEM authorization and service support details required by ATC
  • Warranty: 3-year minimum warranty is mandatory
  • Service obligation: Dedicated toll-free support must be provided
  • Additional terms: Refer to attached ATC document for any other mandatory clauses and file No. 48256202

Key Specifications

  • Product name: 65 inch LED UHD Smart display

  • Warranty: minimum 3 years

  • Service: Dedicated toll-free support channel required

  • Category: Professional Large Format Display (V2) (Q2)

  • Compliance: As per ATC attached to file 48256202

  • Delivery/installation details: To be defined in ATC

Terms & Conditions

  • 3-year warranty is mandatory for the display

  • Dedicated toll-free service support must be provided by the bidder or OEM

  • ATC/document 48256202 governs exact specifications and terms

Important Clauses

Warranty and Support

Minimum 3-year warranty with full parts and service coverage; dedicated toll-free support must remain active.

Service Availability

OEM/bidder must ensure 24/7 or regionally accessible service support as per ATC requirements.

Specification Compliance

Display must conform to the attached specification in the ATC document; deviations not acceptable.

Bidder Eligibility

  • Experience supplying large format displays to government/institutional buyers

  • Demonstrable post-sale service capability with a dedicated support line

  • Financial capacity to meet procurement scale and warranty commitments

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for prior supply of large format displays

4

Financial statements (last 2-3 years) demonstrating capacity

5

EMD submission document (amount not specified in data; include as per ATC)

6

Technical bid documents demonstrating compliance with 65 inch UHD display

7

OEM authorization/authorisation letter from manufacturer

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for a 65 inch display tender in Central Railway 2025?

Bidders must submit OEM authorization, GST, PAN, experience certificates, financials, and EMD as per ATC 48256202. Compliance with the attached 65 inch UHD display specification is mandatory, along with a minimum 3-year warranty and a dedicated toll-free service line.

What documents are required for Central Railway display tender 2025?

Required documents include GST certificate, PAN, experience certificates for similar deployments, recent financial statements, OEM authorization, and the technical bid demonstrating compliance with the 65 inch LED UHD Smart display specification and the warranty terms.

What is the warranty requirement for the display tender in Central Railway?

The tender mandates a minimum 3-year warranty covering parts and service; bidders must provide evidence of ongoing support and after-sales service capabilities, including a dedicated toll-free support channel as specified in the ATC.

What is the delivery/installation scope for the 65 inch display?

Delivery and installation scope are defined in the ATC attached to file 48256202; bidders must align with the specification and ensure timely delivery, installation readiness, and compatible integration with Central Railway's systems as per the ATC.

How is service support structured for this Central Railway tender?

The contract requires a dedicated toll-free service line for OEM/bidder support; bidders must demonstrate a robust service framework and response times suitable for mission-critical rail operations, as per the ATC terms.

What standards or specifications govern the 65 inch display tender?

Compliance is governed by the attached specification in the ATC 48256202; bidders must meet the UHD 4K requirements, display brightness, connectivity, and interoperability features defined therein, alongside the 65 inch form factor.

When are the submission deadlines for the Central Railway bid 2025?

Exact submission deadlines are not provided in the current data; bidders should refer to the ATC and tender portal updates for the final date, while ensuring all documents such as OEM authorization and warranties are ready.

What is the EMD requirement for the Central Railway display tender?

The EMD amount is not specified in the available data; bidders must confirm the exact EMD/ security deposit amount from the ATC and submit it via the prescribed payment method with their bid.

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