Progress
The Karnataka Health and Family Welfare Department seeks a lump-sum Facility Management Services contract that includes supply of hospital necessary items (consumables) within the contract cost. The tender emphasizes that consumables are part of the service package, and the buyer reserves up to 25% variation in quantity or contract duration. An on-ground service provider office within the consignee state is required, along with dedicated toll-free support and an escalation matrix. The opportunity targets service providers capable of managing hospital consumables as part of a bundled FM service in Karnataka.
Service category: Lump-sum Facility Management Services including hospital consumables within contract cost
EMD/Performance bond: Not specified in data
Delivery/installation: Not specified in data; service delivery expectations implied via support and presence requirements
Standards/Compliance: Not specified in data; bidders should assume standard FM compliance and hospital supply reliability
Brand/OEM requirements: Not specified in data; no explicit brand constraints
25% contract quantity/duration variation allowed with consent
Service provider must maintain a local office in Karnataka
Dedicated toll-free service line and escalation matrix are mandatory
No BOQ items listed; data lacks detailed specifications
Not specified in data; bidders should anticipate standard FM payment terms to be clarified during procurement
Not specified in data; delivery timelines will be defined in the contract and must align with hospital consumable supply needs
Not specified in data; will be defined in final contract; bidders should seek clarity on LDs and performance safeguards
Evidence of local Karnataka office presence
Demonstrated capability in facility management with hospital consumables support
Ability to provide dedicated toll-free service and escalation matrix
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Healthcare; TENDER FOR THE SUPPLY HOSPITAL NECESSARY ITEMS; Consumables to be provided by service provider (inclusive in contract cost)
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Hassan
Delivery Pincodes
573201
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Hema H P | 573201,UPHC BEERANAHALLIKERE HASSAN- 573201 | Hassan | Karnataka | 573201 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration
PAN card
Experience certificates (facility management or hospital consumables supply)
Financial statements or turnover proof
Proof of local Karnataka office presence
Dedicated toll-free service contact evidence
Escalation matrix for service support
Any OEM authorizations or service certifications (if applicable)
Key insights about KARNATAKA tender market
To participate, bidders must establish a Karnataka local office, submit GST and PAN, provide experience certificates in facility management or hospital consumables, and include a dedicated toll-free service number with an escalation matrix. Be prepared for a lump-sum contract covering consumables within the quoted price.
Required documents include GST registration, PAN card, experience certificates for FM/hospital supplies, financial statements, proof of Karnataka office, and service support details (toll-free number and escalation matrix). OEM authorizations may be needed if supplying brand-specific consumables.
The buyer allows up to 25% variation in contract quantity or duration at the time of contract issuance and post-issuance, with the service provider's consent required for scope expansion or reduction.
The Health and Family Welfare Department of Karnataka issues this facility management services tender, including hospital consumables, under a lump-sum contract structure for 2026.
Bidders must provide a dedicated toll-free service line and a formal escalation matrix for service support, ensuring prompt issue resolution and clear contact points for hospital consumable supply and FM services.
No BOQ items are listed in the provided data; bidders should prepare to demonstrate capability to manage hospital consumables under a lump-sum FM contract and seek clarification on item-level expectations during bidding.
Specific penalties or LD terms are not detailed in the data; bidders should await contract terms but should anticipate standard performance-based safeguards and potential LDs tied to service delivery failures.
Bidder must furnish evidence of a registered office address in Karnataka, aligned with the consignee state, along with contact details, to fulfill the eligibility criterion for service presence.