GEM

Puducherry Distilleries Limited Multifunction Machine MFM (V2) Tender 2025 Puducherry - IS/AMC Warranty & 25% Option Clause

Bid Publish Date

18-Nov-2025, 5:57 pm

Bid End Date

01-Dec-2025, 6:00 pm

Bid Opening Date

01-Dec-2025, 6:30 pm

Location

PONDICHERRY , PUDUCHERRY

Progress

Issue18-Nov-2025, 5:57 pm
AwardPending
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Quantity

2

Category

Multifunction Machine MFM (V2)

Bid Type

Two Packet Bid

Categories 1

MACHINE

Tender Overview

Puducherry Distilleries Limited invites bids for a Multifunction Machine MFM (V2) in Puducherry, with formal terms including a 25% option to increase/decrease quantity at contracted rates and a delivery timeline linked to the original order. The OEM must provide a 3-year warranty, and the bidder must commit to AMC for 3 years at a maximum of 6% of contract price per annum, with a 7% of total AMC value performance security. The contract envisions installation, commissioning, and post-warranty support, with service centers across India. The tender emphasizes compliance with warranty/AMC terms and robust after-sales capabilities.

Technical Specifications & Requirements

  • No technical specifications are published in the BOQ; bidders should rely on the contract’s warranty and AMC framework, plus installation and commissioning expectations.
  • Key compliance elements include: 3-year OEM warranty from final acceptance; installation, commissioning, and training; maintenance service coverage; and a defined AMC renewal process after warranty expiry.
  • The option clause enables the purchaser to adjust quantities up to 25% during contract performance, with delivery adjustments calculated as (Additional quantity / Original quantity) × Original delivery period, minimum 30 days.
  • Service network: bidders must provide India-based support with regional service centers and evidence of after-sales capacity.

Terms, Conditions & Eligibility

  • Warranty: 3 years from final acceptance or after installation; OEM certificates must be provided at delivery.
  • AMC: 3-year post-warranty support at ≤6% per annum; performance security for AMC equals 7% of total AMC value, valid through the AMC period plus 2 months.
  • Option to increase/decrease quantity by 25% at contract initiation and during currency; extended delivery period provisions apply.
  • Delivery, installation, testing, and training are required, with well-established after-sales service groups and regional service centers in India.

Key Specifications

    • Product: Multifunction Machine MFM (V2)
    • Quantity: Not specified in BOQ
    • Estimated Value: Not disclosed
    • Standards/Certifications: Not specified in data; bidders must rely on OEM warranties and service commitments
    • Delivery: Based on original delivery order; option to extend as per 25% clause
    • Warranty: 3 years from final acceptance/installation
    • AMC: 3 years post-warranty at max 6% of contract price per annum
    • Performance Security: 7% of total AMC value, valid through AMC period + 2 months
    • Installation/Commissioning/Training: Required with regional service presence
    • After-sales support: India-based installation and maintenance capability

Terms & Conditions

  • Key Term 1: 25% quantity adjustment permitted at contract and during currency

  • Key Term 2: 3-year OEM warranty with mandatory AMC option at 6% annually

  • Key Term 3: Performance security 7% of total AMC value; AMC security validity

Important Clauses

Payment Terms

AMC charges to be paid annually after service; warranty terms require OEM commitments.

Delivery Schedule

Delivery starts from last date of original delivery order; extended timeline via option clause with minimum 30 days.

Penalties/Liquidated Damages

Not specified in data; implied SLA-based penalties may apply via GeM terms.

Bidder Eligibility

  • Experience in supplying or maintaining multifunction/industrial machines

  • Demonstrated installation, commissioning and after-sales support capabilities in India

  • OEM authorization or proven partnership for the MFM (V2) product line

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience Certificates for similar MFM or industrial machinery projects

4

Financial Statements (last 2 financial years) and Turnover details

5

EMD/Security Deposit (as applicable) and payment terms

6

Technical Compliance Certificates or OEM Authorizations

7

Installation, Commissioning & Training capabilities document

8

List of Service Centers and after-sales support details in India

9

OEM authorization letter (if bidding through an authorized partner)

Frequently Asked Questions

Key insights about PUDUCHERRY tender market

How to bid for the MFM tender in Puducherry 2025 with AMC terms

Bidders must submit GST, PAN, experience certificates, financials, EMD, OEM authorizations, and technical bid documents. The contract requires a 3-year OEM warranty and an AMC option at 6% per year. Ensure installation, commissioning, and India-based service center details are included.

What documents are required for Puducherry MFM bid submission 2025

Submit GST, PAN, 2 years of financials, annual turnover proof, past performance certificates for similar MFM projects, OEM authorization, installation/maintenance capability, and a security deposit. Include service center details and AMC willingness with 7% AMC security.

What is the warranty period and AMC terms for the MFM procurement

Warranty is 3 years from final acceptance or after installation. AMC for 3 years post-warranty is capped at 6% of contract price annually, with annual payments after AMC service. A 7% AMC performance security applies.

What are the delivery and quantity adjustment rules for this tender

Quantity may be increased or decreased up to 25% at contract placement and during currency. Delivery period extends proportionally: (additional/original) × original period, minimum 30 days; original period can be extended to accommodate the option.

What installation and post-sales support is required for the Puducherry MFM

Bidder must provide installation, commissioning, training, and ongoing maintenance. Must demonstrate India-wide service centers and readiness to attend breakdowns during the warranty; include service center locations near consignee destinations.

Which 3-year warranty certificates must accompany the bid submission

OEM warranty certificates covering the MFM (V2) product must accompany delivery, with installation proof. Service capability documents and regional after-sales center details are mandatory for bid submission.

How is the performance security structured for the AMC period

Performance security for AMC is 7% of total AMC value, valid through the AMC period plus 2 months; the original performance security is released after verification of the AMC security.

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