Customized AMC/CMC for Pre-owned Products - --; BBM; Comprehensive Maintenance Contract (CMC); QUAR
Eastern Railway
HOWRAH, WEST BENGAL
Posted:
11 August 2025
Closed:
21 August 2025
GEM
Categories
6
Tender Overview
National Health Mission (Health Department Haryana) invites bids for a Comprehensive Maintenance Contract (CMC) for Four Body Mortuary Freezers (Qty-3) supplied by BD Instrumentation Ambala Cantt. The estimated contract value is ₹150,000 with a quarterly maintenance cadence. Location: FATEHABAD, HARYANA. Key differentiator includes an in-state service presence, dedicated service line, and flexible quantity/duration adjustments up to 25% at contract issuance. This tender targets bidders capable of servicing pre-owned mortuary equipment with timely support locally.
Technical Specifications & Requirements
- Scope: CMC for Four Body Mortuary Freezers (Qty: 3 units) from BD Instrumentation Ambala Cantt.
- Contract cadence: Quarterly maintenance cycles under the CMC.
- Commercial flexibility: Contract quantity or duration may be adjusted up to 25% at issue and post-issuance.
- Service presence: Office of Service Provider must be located in the state of the Consignee; evidence required.
- Support: Dedicated/toll-free telephone service line for ongoing support.
- Experience evidence: Valid proofs may include contract copies with invoices, execution certificates, or third-party inspection notes.
- BOQ: No items listed; no specific technical specifications provided.
- EMD/advance terms: Not specified in available data.
- Delivery/response: Not detailed beyond service availability commitments.
Terms, Conditions & Eligibility
- Service availability: In-state presence mandated; documentary evidence to be submitted.
- Support channel: Dedicated toll-free number for assistance required.
- Past experience proofs: Acceptable documents include contract copies with self-certification, client execution certificates, or third-party notes.
- EMD and payment terms: Not specified in the data; bidders should verify with the procuring agency.
- Quantity/duration flexibility: Up to 25% adjustment permitted at contract issue.
- Office requirement: Service Provider office must be located within Haryana to qualify.
- Overall: No BOQ items or explicit technical standards provided in the available tender details.
Key Specifications
-
Product/service names: Comprehensive Maintenance Contract for pre-owned mortuary freezers
-
Quantities: 3 freezers (Four Body Mortuary Freezers) serviced under CMC
-
Estimated value: ₹150,000
-
Experience: Proof via contracts, client certifications, or third-party notes
-
Standards/certifications: Not specified in current data; bidders should confirm if any OEM or IS standard applies
-
Delivery/Support: In-state service presence and toll-free support required
-
Warranty/AMC specifics: Not detailed
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OEM: BD Instrumentation Ambala Cantt as equipment supplier
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Payment/EMD: Not specified; verify during bid submission
Terms & Conditions
-
In-state service provider office required with documentary evidence
-
Dedicated toll-free support line must be available
-
CMC scope covers 3 mortuary freezers with quarterly maintenance
-
Quantity/duration can adjust up to 25% at contract issue
-
Past experience proofs acceptable include contract copies and client execution certificates
Important Clauses
Payment Terms
Not specified in available data; bidder to confirm terms with NHM Haryana during bid submission.
Delivery Schedule
Quarterly maintenance cadence specified; exact visit windows not provided in data.
Penalties/Liquidated Damages
No LD details in the provided tender data; verify during bid submission.
Bidder Eligibility
-
Service provider must have an office in Haryana
-
Dedicated toll-free service line or hotline available
-
Evidence of past experience in similar AMC/CMC for medical equipment
-
OEM authorization or service capability for BD Instrumentation equipment (if applicable)
Documents 16
GeM-Bidding-9007731.pdf
Main Document
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Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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GEM
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Historical Data
Required Documents
1
GST registration certificate
2
Permanent Account Number (PAN) card
3
Past/Project experience proofs (contract copies with invoices or execution certificates)
4
Financial statements or solvency documents (if requested)
5
OEM authorization or service partner credentials (if applicable)
6
Proof of service facility in Haryana (office address, contact details)
7
Any other tender-specific technical compliance certificates (if disclosed later)
Frequently Asked Questions
Key insights about HARYANA tender market
How to bid for the mortuary freezers CMC tender in Fatehabad Haryana 2026?
Bidders must submit the required documents listed under terms, including GST, PAN, and past experience proofs. Ensure Haryana-based service presence and a dedicated toll-free support line. The contract allows up to 25% adjustment in quantity or duration; confirm the final scope with NHM Haryana during submission.
What documents are required for the NHM Haryana mortuary AMC bid?
Submit GST registration, PAN, client experience proofs (contract and invoices or execution certificates), financial statements, OEM authorization (if applicable), and evidence of a Haryana service office. Provide documentation showing prior maintenance of medical equipment similar to mortuary freezers.
What is the scope of the CMC for mortuary freezers in Fatehabad?
Scope covers Comprehensive Maintenance Contract for three mortuary freezers supplied by BD Instrumentation Ambala Cantt. The cadence is quarterly, with potential quantity/duration adjustment up to 25% at contract issuance.
Are there specific standards or certifications required for the bid?
Current tender data does not specify technical standards. Bidders should verify with NHM Haryana if OEM-specific approvals or IS/ISO certifications are required; ensure service capability for pre-owned medical equipment within state boundaries.
What are the payment terms for the CMC contract in Haryana?
Payment terms are not detailed in the available information. Bidders should confirm payment schedule (milestones, advance, or post-delivery) with NHM Haryana during bid submission and include any necessary documentation.
What proof of past experience is acceptable for this tender in Haryana?
Acceptable proofs include contract copies with invoices with bidder self-certification, execution certificates from clients, or third-party inspection release notes. Ensure documents clearly show scope, value, and successful service delivery.
Is a local Haryana service office mandatory for eligibility?
Yes. The terms require an in-state service provider office with documentary evidence. The office presence enables faster service response and supports toll-free assistance for Fatehabad-based maintenance activities.
What is the estimated contract value and quantity covered?
The estimated contract value is ₹150,000 for a CMC covering 3 mortuary freezers. The engagement is quarterly, with possible 25% adjustment in quantity or duration at issue.
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Documents 16
GeM-Bidding-9007731.pdf
Main Document
Other Documents
OTHER
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS