Director General Of National Cadet Corps Annual Maintenance Service Desktops Laptops Peripherals HP New Delhi Not Disclosed 2025

Tender Overview

The Director General Of National Cadet Corps (DGNCC) Department of Defence seeks Annual Maintenance Service for HP desktops, laptops and peripherals. The scope covers servicing and maintenance of existing HP equipment, with no BOQ items listed. The bid includes an option clause allowing contract quantity or duration adjustments up to 25% at issuance and again post-issuance. An excess settlement feature permits additional invoice charges up to a defined percentage, requiring mandatory documentation. The opportunity is located within the government procurement framework under GEM, with ATC documentation referenced. This tender targets bidders experienced in government AMCs for IT assets and HP hardware.

Key differentiators include the formalized option and excess settlement policies, and the requirement to align with ATC documents uploaded by the buyer. The absence of quantified BOQ items signals a broad AMC scope rather than itemized consumables.

• Focus on HP desktop, laptop, and peripheral maintenance
• Includes option-based quantity/duration changes up to 25%
• Incorporates excess settlement for addon charges within allowed limits
• ATC document submission is part of the bid process
• Tender appears under GEM with Defence sector involvement

Technical Specifications & Requirements

• Service category: Annual Maintenance Service for HP desktops, laptops and peripherals
• No technical specifications expressed in the excerpt; bidders should anticipate standard AMC scopes for IT hardware maintenance, including preventive maintenance, on-site support, parts replacement and software updates where applicable.
• Expect compliance with standard government AMC terms, response times, and guaranteed uptime, aligned to HP hardware classifications and warranty statuses.
• The absence of a provided BOQ suggests bidders may need to propose a scalable maintenance package with fixed SLAs and pricing models.
• The buyer has uploaded an ATC document to guide technical and contractual obligations.

Terms, Conditions & Eligibility

• Quantity/duration adjustments permitted up to 25% at contract issuance and post-issuance.
• Excess settlement option allows addon charges within a defined percentage of the item-level total value; requires mandatory supporting documents.
• ATC document is required to be reviewed and complied with.
• No EMD or estimated value provided in the excerpt; bidders should verify while preparing bids.
• Compliance with government procurement rules and Gemini marketplace (GEM) guidelines is implied.
• Ensure alignment with Defence department procurement policies and HP asset maintenance expectations.