Bid Publish Date
13-Oct-2026, 8:36 pm
Bid End Date
24-Oct-2026, 9:00 pm
Location
Progress
The Indian Army (Department Of Military Affairs) in West Kameng, Arunachal Pradesh invites bids for Colour Inkjet Printer and HP LaserJet MFD Printer procurement. While exact quantity and estimated value are not published, the contract contemplates an option clause allowing ±25% quantity variation and extended delivery windows with prorated time. The procurement emphasizes availability of local service support, and compliance with warranty SLAs, with OEM-backed aftersales obligations. The emphasis on on-site/off-site warranties and service-center presence ensures timely maintenance across consignee locations. Unique tender aspects include dynamic quantity adjustments, service-center establishment within 30 days of award, and dedicated technical personnel during the warranty period.
Product/service names and category: Colour Inkjet Printer; HP LaserJet MFD Printer
Quantities/values: Not specified in data; scope implied by option to vary quantity by ±25%
EMD/Estimated value: Not disclosed in tender data
Standards/Quality: Not specified; OEM authorization and service criteria implied
Delivery/Installation: Delivery period starts from last date of original DO; extended period based on option clause
Option Clause allows ±25% quantity variation at contract placement and during currency at contracted rates
Functional Service Centre must exist in consignee state or be established within 30 days of award
Imported printers require OEM registered office in India for after-sales service; certificate to be submitted
Purchaser may increase/decrease quantity by up to 25% at placement and during contract currency; delivery period adjusted proportionally with minimum 30 days
Bidder/OEM must have a functional service centre in each consignee state; if absent, must establish within 30 days of award; documentary evidence required
Adequate dedicated service personnel to attend service requests promptly; servicing/rectification within defined warranty SLAs
Evidence of functional or planned service centre in Andhra Pradesh/consignee states
OEM authorization for imported printer models or Indian registered office for after-sales support
Capability to meet warranty staffing and SLA commitments
Compliance with option-clause delivery timelines and pro-rated extensions
Quantity
6
Category
COLOUR INKJET PRINTER
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
3 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Min. Avg. Annual Turnover
1
OEM Avg. Turnover
2
Past Performance
10 %
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
COLOUR INKJET PRINTER , HP LASERJET MFD PRINTER
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
West Kameng
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | West Kameng | West Kameng | - | - | 3 | 15 | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
Discover companies most likely to bid on this tender
GST registration certificate
Permanent Account Number (PAN) card
OEM authorization certificate (for imported printers or OEM-specific models)
Proof of functional/established Service Centre (or plan to establish within 30 days of award)
Technical compliance statement demonstrating printer models meet category requirements (colour inkjet; HP LaserJet MFD)
Company profile and manufacturing/service capability documentation
Delivery schedule proposal aligned with option clause and original delivery period
Any certificates evidencing after-sales support commitments and SLA readiness
Key insights about ARUNACHAL PRADESH tender market
Bidders should prepare OEM authorization (for imported models) and establish or prove a functional service centre in the concerned state. Ensure delivery plans comply with the option clause, and be ready to demonstrate SLA readiness and warranty staffing. Include all requested documents and confirm model compatibility with HP LaserJet MFD or colour inkjet variants.
Submit GST registration, PAN, OEM authorization (if applicable), evidence of service centre setup or plan, technical capability statement for colour inkjet and HP LaserJet MFD printers, company profile, and delivery schedule aligned to original delivery period and potential extensions under the option clause.
Delivery starts from the last date of the original delivery order. Quantity can vary by up to ±25%, with extended delivery time calculated as (increased quantity/original quantity) × original delivery period, minimum 30 days. The buyer may further extend up to the original delivery period.
The bidder must deploy dedicated service engineers to meet timely servicing during the warranty period as per SLA. Service center readiness and post-warranty support are required, with evidence of capabilities submitted at bid stage.
Yes. Imported products require an OEM or Authorized Seller with a registered Indian office for after-sales support, and a certificate showing this arrangement must be submitted with the bid.
The data does not list explicit standards; bidders should provide OEM certifications and evidence of support capabilities. Emphasize HP compatibility for LaserJet MFD models and ensure colour inkjet models meet internal QA and compatibility checks.