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EMMC Tender SOUTH DELHI CCTV Surveillance Hanwha AMC/CMC 2026

Bid Publish Date

13-Feb-2026, 12:55 pm

Bid End Date

28-Feb-2026, 1:00 pm

Value

₹6,59,465

Progress

Issue13-Feb-2026, 12:55 pm
AwardPending
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Quantity

56

Bid Type

Two Packet Bid

Key Highlights

  • EMMC procurement for CCTV surveillance maintenance in South Delhi
  • Hanwha pre-owned equipment under monthly CMC
  • 25% quantity/duration variation allowed at contract issue and post-issuance
  • ATC and SOW attachments govern scope and compliance
  • OEM-aligned maintenance capability required for Hanwha systems
  • No BOQ items; emphasis on service SLAs, response times, and preventive maintenance

Categories 10

Tender Overview

The Electronic Media Monitoring Center (EMMC), under the Ministry of Information and Broadcasting, invites bids for a Customized AMC/CMC for Pre-owned CCTV Surveillance system from the Hanwha brand. Located in South Delhi, Delhi, the tender carries an estimated value of ₹6,59,465 and is focused on a monthly Comprehensive Maintenance Contract (CMC) for pre-owned equipment. A key contract feature is a flexible quantity/duration clause allowing up to 25% variation at contract issue and subsequently up to 25% adjustment post-issuance, requiring bidders to accept revised scope. The procurement aligns with ongoing surveillance and security maintenance needs of the organization.

The opportunity is positioned within the EMMC procurement ecosystem, emphasizing ongoing service support, preventive maintenance, and timely repairs for the Hanwha CCTV suite. The tender emphasizes a structured SOW and ATC governing scope, with attachments detailing scope, terms, and conditions, and a need to align with the documented maintenance framework. Bidders should prepare to address monthly service cadence, response times, and replacement/repair cycles for pre-owned hardware.

Technical Specifications & Requirements

  • No explicit technical specifications are published in the BOQ. The item category indicates CCTV surveillance system maintenance for Hanwha pre-owned equipment under an AMC/CMC framework. While itemized components are not listed, bidders should expect requirements around service availability, preventive maintenance scheduling, incident response, and periodical inspection of Hanwha hardware.
  • The tender references an SOW and ATC document; bidders must review attachments to confirm exact service scope, reporting formats, spare parts policy, and service level expectations.
  • As no quantitative hardware specs are provided, bidders should demonstrate capability to service standard CCTV configurations, verify compatibility with pre-owned Hanwha platforms, and supply or source OEM-aligned maintenance resources.

Terms, Conditions & Eligibility

  • EMD amount is not specified in the provided data; bidders should verify in the ATC/terms.
  • Scope of Work (SOW) and detailed ATC are provided as separate attachments and must be adhered to.
  • Quantity/Duration variation up to 25% is permitted at contract issue and maintained thereafter; bidders must accept revised scope.
  • The contract is a monthly Comprehensive Maintenance Contract (CMC) for pre-owned Hanwha CCTV systems, requiring ongoing service delivery, reporting, and compliance with attached terms.
  • Related procurement documents include the ATC and SOW; bidders should confirm compliance with organizational security policies and vendor eligibility criteria for EMMC.

Key Specifications

  • Product/service names: 'Customized AMC/CMC for Pre-owned CCTV Surveillance system' (Hanwha)

  • Quantities/values: Estimated value ₹6,59,465

  • Experience: Demonstrated capability in CCTV maintenance (pre-owned systems)

  • Quality/standards: OEM-aligned maintenance, adherence to ATC/SOW

  • Delivery/installation: Monthly maintenance cycle; service within defined response times

Terms & Conditions

  • Variation clause allowing up to 25% changes in quantity/duration

  • ATC and SOW attachments dictate exact scope and SLA

  • Monthly CMC for pre-owned Hanwha CCTV systems; documentation required

Important Clauses

Payment Terms

Not specified in provided data; verify in ATC. Likely monthly payment upon service deliverables as per CMC

Delivery Schedule

Monthly maintenance cadence; response times and service windows to be defined in SOW/ATC

Penalties/Liquidated Damages

Not specified here; confirm SLA-based penalties in ATC/SOW

Bidder Eligibility

  • Capability to service Hanwha CCTV pre-owned systems

  • Compliance with organizational procurement norms for EMMC

  • Submit all required documents as per ATC/SOW

Documents 7

GeM-Bidding-8980445.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for CCTV maintenance (Hanwha or similar brands)

4

Financial statements or solvency proof

5

EMD/Security deposit documentation (if applicable per ATC)

6

Technical bid documents and OEM authorizations (if required by ATC)

7

SOW/ATC attachments acknowledgement

8

Any BIS/ISO certifications relevant to maintenance services (if specified in ATC)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the CCTV maintenance tender in South Delhi 2026?

Bidders must review the ATC and SOW attachments, submit GST, PAN, experience certificates, financials, and OEM authorizations, and ensure capability to handle Hanwha pre-owned systems. The contract allows up to 25% variation in quantity or duration at issue and post-issuance.

What documents are required for the Hanwha CCTV AMC bid in Delhi?

Submit GST registration, PAN, CCTV maintenance experience certificates, financial statements, EMD/Security deposit if applicable, technical bid documents, OEM authorizations, and acknowledgments of ATC/SOW; ensure compliance with monthly CMC terms.

What are the key terms of the variation clause in this tender?

The buyer may adjust contract quantity or duration by up to 25% at the time of issue and subsequently, with bidders obligated to accept revised scope as per the contract amendments and SOW.

What standards or OEM requirements apply to Hanwha CCTV AMC?

Maintenance must be aligned with OEM guidance for Hanwha pre-owned systems, and bidders should demonstrate OEM-authorized service capability and adherence to SOW/ATC specifications.

When are monthly maintenance activities expected for this Delhi tender?

The contract specifies a monthly Comprehensive Maintenance Contract (CMC) cadence; precise service windows and SLAs will be defined in the SOW and ATC attachments.

What is the estimated value for the South Delhi CCTV AMC contract?

The estimated contract value is ₹6,59,465; bidders should prepare for monthly service charges, potential spare parts costs, and compliance with monthly payment terms described in ATC.

Which location and organization are involved in the CCTV tender in 2026?

The tender is issued by the Electronic Media Monitoring Center (EMMC) under the Ministry of Information and Broadcasting for South Delhi, Delhi; focus is on Hanwha CCTV pre-owned system maintenance.

What is the scope of work for pre-owned Hanwha surveillance maintenance?

Scope includes preventive maintenance, incident response, repairs, reporting, and SLA adherence as per ATC/SOW; exact tasks are defined in the SOW attachment and must align with OEM guidelines.