Customized AMC/CMC for Pre-owned Products - CCTV camera; Multiple Brands; Comprehensive Maintenance
Atomic Minerals Directorate
NAGPUR, MAHARASHTRA
Bid Publish Date
13-Feb-2026, 12:55 pm
Bid End Date
28-Feb-2026, 1:00 pm
Value
₹6,59,465
Location
Progress
Quantity
56
Bid Type
Two Packet Bid
The Electronic Media Monitoring Center (EMMC), under the Ministry of Information and Broadcasting, invites bids for a Customized AMC/CMC for Pre-owned CCTV Surveillance system from the Hanwha brand. Located in South Delhi, Delhi, the tender carries an estimated value of ₹6,59,465 and is focused on a monthly Comprehensive Maintenance Contract (CMC) for pre-owned equipment. A key contract feature is a flexible quantity/duration clause allowing up to 25% variation at contract issue and subsequently up to 25% adjustment post-issuance, requiring bidders to accept revised scope. The procurement aligns with ongoing surveillance and security maintenance needs of the organization.
The opportunity is positioned within the EMMC procurement ecosystem, emphasizing ongoing service support, preventive maintenance, and timely repairs for the Hanwha CCTV suite. The tender emphasizes a structured SOW and ATC governing scope, with attachments detailing scope, terms, and conditions, and a need to align with the documented maintenance framework. Bidders should prepare to address monthly service cadence, response times, and replacement/repair cycles for pre-owned hardware.
Product/service names: 'Customized AMC/CMC for Pre-owned CCTV Surveillance system' (Hanwha)
Quantities/values: Estimated value ₹6,59,465
Experience: Demonstrated capability in CCTV maintenance (pre-owned systems)
Quality/standards: OEM-aligned maintenance, adherence to ATC/SOW
Delivery/installation: Monthly maintenance cycle; service within defined response times
Variation clause allowing up to 25% changes in quantity/duration
ATC and SOW attachments dictate exact scope and SLA
Monthly CMC for pre-owned Hanwha CCTV systems; documentation required
Not specified in provided data; verify in ATC. Likely monthly payment upon service deliverables as per CMC
Monthly maintenance cadence; response times and service windows to be defined in SOW/ATC
Not specified here; confirm SLA-based penalties in ATC/SOW
Capability to service Hanwha CCTV pre-owned systems
Compliance with organizational procurement norms for EMMC
Submit all required documents as per ATC/SOW
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
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RAIPUR, CHHATTISGARH
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SOUTH DELHI, DELHI
Indian Air Force
Indian Navy
JAMNAGAR, GUJARAT
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for CCTV maintenance (Hanwha or similar brands)
Financial statements or solvency proof
EMD/Security deposit documentation (if applicable per ATC)
Technical bid documents and OEM authorizations (if required by ATC)
SOW/ATC attachments acknowledgement
Any BIS/ISO certifications relevant to maintenance services (if specified in ATC)
Key insights about DELHI tender market
Bidders must review the ATC and SOW attachments, submit GST, PAN, experience certificates, financials, and OEM authorizations, and ensure capability to handle Hanwha pre-owned systems. The contract allows up to 25% variation in quantity or duration at issue and post-issuance.
Submit GST registration, PAN, CCTV maintenance experience certificates, financial statements, EMD/Security deposit if applicable, technical bid documents, OEM authorizations, and acknowledgments of ATC/SOW; ensure compliance with monthly CMC terms.
The buyer may adjust contract quantity or duration by up to 25% at the time of issue and subsequently, with bidders obligated to accept revised scope as per the contract amendments and SOW.
Maintenance must be aligned with OEM guidance for Hanwha pre-owned systems, and bidders should demonstrate OEM-authorized service capability and adherence to SOW/ATC specifications.
The contract specifies a monthly Comprehensive Maintenance Contract (CMC) cadence; precise service windows and SLAs will be defined in the SOW and ATC attachments.
The estimated contract value is ₹6,59,465; bidders should prepare for monthly service charges, potential spare parts costs, and compliance with monthly payment terms described in ATC.
The tender is issued by the Electronic Media Monitoring Center (EMMC) under the Ministry of Information and Broadcasting for South Delhi, Delhi; focus is on Hanwha CCTV pre-owned system maintenance.
Scope includes preventive maintenance, incident response, repairs, reporting, and SLA adherence as per ATC/SOW; exact tasks are defined in the SOW attachment and must align with OEM guidelines.
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS