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GEM

Procurement Opportunity: Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

Bid Publish Date

16-Oct-2024, 3:23 pm

Bid End Date

22-Nov-2024, 3:00 pm

EMD

₹68,000

Value

₹34,00,000

Generate Docs

Progress

Issue16-Oct-2024, 3:23 pm
Technical23-11-2024 12:12:21
Financial
Award04-Mar-2025, 2:53 pm
Explore all 4 tabs to view complete tender details

Quantity

12

Bid Type

Two Packet Bid

Categories 7

Public procurement opportunity for National Conference On E-governance Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign Management, Response management/Helpdesk support, Basic reporting and analytics; Hindi, English; Facebook, Twitter, Instagram, WhatsApp, linkdin, YouT. . . Quantity: 12 issued by. Submission Deadline: 22-11-2024 15: 00: 00. View full details and respond.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign Management, Response management/Helpdesk support, Basic reporting and analytics; Hindi, English; Facebook, Twitter, Instagram, WhatsApp, linkdin, YouT..

Authority Records

MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONSADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 9

GeM-Bidding-6999462.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

N/a

LUCKNOW, UTTAR PRADESH

Posted: 8 October 2025
Closed: 18 October 2025
GEM

Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

N/a

Posted: 11 December 2024
Closed: 21 December 2024
GEM

Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

Delhi Development Authority

WEST DELHI, DELHI

Posted: 24 April 2025
Closed: 9 May 2025
GEM

Directorate Of Animal Husbandry Gujarat Social Media Agency Tender 2025 - ISI/ISO-like Content & Campaign Management

Directorate Of Animal Husbandry

Posted: 24 December 2025
Closed: 3 January 2026
GEM

Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

Bharat Sanchar Nigam Limited Portal(bsnl)

CENTRAL DELHI, DELHI

Posted: 22 September 2025
Closed: 17 October 2025
GEM

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

4

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

5 Updates
#1

Update

06-Dec-2024
#2

Update

06-Dec-2024

Extended Deadline

13-Dec-2024, 3:00 pm

Opening Date

13-Dec-2024, 3:30 pm

#3

Update

06-Dec-2024

Extended Deadline

12-Dec-2024, 3:00 pm

Opening Date

12-Dec-2024, 3:30 pm

#4

Update

22-Nov-2024

Extended Deadline

02-Dec-2024, 3:00 pm

Opening Date

02-Dec-2024, 3:30 pm

#5

Update

19-Nov-2024

Extended Deadline

26-Nov-2024, 3:00 pm

Opening Date

26-Nov-2024, 3:30 pm

Technical Results

S.No Seller Date Status
1
ADG ONLINE SOLUTIONS PRIVATE LIMITED   Under PMA
23-11-2024 12:12:21
2
ADGLOBAL360 INDIA PRIVATE LIMITED   Under PMA
13-12-2024 11:10:58
3
ANTS DIGITAL PRIVATE LIMITED   Under PMA
13-12-2024 14:00:12
4
APPENTUS TECHNOLOGIES PRIVATE LIMITED   Under PMA
15-11-2024 18:44:35
5
AUBURN DIGITAL SOLUTIONS PRIVATE LIMITED   Under PMA
13-12-2024 13:08:16
6
CENTRE FOR STRATEGY AND LEADERSHIP   Under PMA
12-12-2024 15:50:46
7
CLIQ INDIA MEDIA PRIVATE LIMITED   Under PMA
21-11-2024 12:22:59
8
DEGREE 360 SOLUTIONS PRIVATE LIMITED   Under PMA
13-12-2024 14:10:25
9
DOT COMMUNICATIONS AND MARKETING PRIVATELIMITED   Under PMA
20-11-2024 15:55:23
10
FREIZEIT MEDIA PRIVATE LIMITED   Under PMA
07-11-2024 11:14:29
11
GLOBAL MEDIA   Under PMA
18-11-2024 17:58:59
12
INDIA NEWS COMMUNICATIONS LIMITED   Under PMA
13-12-2024 13:17:18
13
INFONEO TECHNOLOGIES PRIVATE LIMITED   Under PMA
12-12-2024 15:17:46
14
INSIGHT BRANDCOM PRIVATE LIMITED   Under PMA
06-12-2024 13:45:12
15
Malti Media Group   Under PMA
22-11-2024 00:59:00
16
MARKETONIC   Under PMA
16-11-2024 16:59:10
17
MAVERICK INNOVATIONS PRIVATE LIMITED   Under PMA
28-11-2024 11:45:08
18
MEDIEN LABS PRIVATE LIMITED   Under PMA
06-12-2024 10:38:00
19
P. R. PROFESSIONALS   Under PMA
09-12-2024 12:57:16
20
PANCHTATVA ADVERTISING   Under PMA
19-11-2024 13:03:39
21
PHANOM TECHNO PRIVATE LIMITED   Under PMA
27-11-2024 18:08:41
22
PREVIEW TECHNOLOGIES PRIVATE LIMITED   Under PMA
26-11-2024 17:29:19
23
SHARAD ADVERTISING PVT LTD   Under PMA
13-12-2024 14:36:53
24
social aviator   Under PMA
26-10-2024 18:24:07
25
SOPHIA ADVERTISING PRIVATE LIMITED   Under PMA
10-12-2024 19:06:30
26
TEAMWORK COMMUNICATION SOLUTIONS PRIVATE LIMITED   Under PMA
21-11-2024 18:18:36
27
XLNC ACADEMY INTERNATIONAL PRIVATE LIMITED   Under PMA
12-11-2024 17:32:09

Financial Results

Rank Seller Price Item
H1
INDIA NEWS COMMUNICATIONS LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H2
INSIGHT BRANDCOM PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H3
ADGLOBAL360 INDIA PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H4
AUBURN DIGITAL SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H5
INFONEO TECHNOLOGIES PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H6
ADG ONLINE SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H7
DEGREE 360 SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H8
DOT COMMUNICATIONS AND MARKETING PRIVATELIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H9
MAVERICK INNOVATIONS PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H10
PREVIEW TECHNOLOGIES PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H11
CENTRE FOR STRATEGY AND LEADERSHIP   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H12
TEAMWORK COMMUNICATION SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H13
PANCHTATVA ADVERTISING   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H14
APPENTUS TECHNOLOGIES PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H15
P. R. PROFESSIONALS   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H16
MEDIEN LABS PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H17
SHARAD ADVERTISING PVT LTD   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign
H18
XLNC ACADEMY INTERNATIONAL PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Social Media Agency - Content creation, Content response and content moderation, Campaign

Contract / Result Documents 1

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Frequently Asked Questions

What are the eligibility requirements for participating in this tender?

The eligibility requirements include being a registered entity, possessing a minimum average annual turnover of 17 Lakhs from social media management services over the last three years, and completing at least three major projects for government or PSU clients. MSEs and startups can avail exemptions in experience criteria.

What certificates are required for the bid submission?

Bid submission necessitates valid documentation for experience criteria, bidder turnover, and other certifications specified in the bid documents. If seeking exemptions, supporting documents must be provided to verify eligibility.

How is the registration process for this tender structured?

The registration process mandates that interested bidders complete their registration on the e-bidding platform, ensuring that all necessary details and documents are uploaded before the submission deadline.

What document formats are accepted for submission?

All required documents must be uploaded in PDF format as specified in the tender guidelines. Please refer to the attached documentation for additional details regarding format specifications.

What technical specifications must bidders comply with?

Bidder compliance includes having prior experience in social media management, the ability to create engaging content across multiple platforms, and to produce reports analyzing campaign effectiveness.

What quality standards are applicable to this tender?

Bidders must adhere to industry-standard quality benchmarks for social media content and response management, ensuring timely and relevant engagement with target audiences.

Are there compliance requirements to be aware of?

Yes, bidders must comply with the 'Make in India' policies and any local content regulations that prioritize goods and services produced within India.

What are the details regarding the Earnest Money Deposit (EMD)?

The EMD required for this tender is 68,000. This amount should be deposited while submitting proposals as a guarantee of the bidder's intent to fulfill the contract requirements.

What performance security is needed post-award?

The selected bidder will be required to furnish a performance security, the specifics of which will be detailed in the contract once the tender is awarded.

How are the payment terms structured?

Payment terms will be negotiated post-selection, typically involving milestone-based payments contingent upon deliverables as outlined in the contract documentation.

What considerations go into price evaluation?

Pricing is evaluated based on the total value of the bid in relation to the quality and comprehensiveness of the proposed services, ensuring cost-effectiveness for the government.

How should tenders be submitted?

Tenders must be submitted electronically through the bidding platform, ensuring compliance with all submission guidelines mentioned in the tender document.

What key timelines must bidders adhere to?

Bidders must be cognizant of the evaluation process timeline, focusing on maintaining adherence to submission deadlines and responsive timelines during evaluations.

How will bidders be notified about the results?

Notices regarding the outcomes of the tender evaluation will be communicated directly through the electronic bidding platform, in alignment with government protocols for transparency.

What benefits do MSEs have in this tender?

Micro, Small, and Medium Enterprises are entitled to certain perks, including exemptions from experience criteria, aimed at enhancing their participation in government bids.

Are there provisions for startups in this tender?

Yes, startups may also qualify for exemptions from specific eligibility criteria based on past experience, encouraging innovative businesses to participate in government initiatives.

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