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GEM

Director General of National Cadet Corps Inkjet Printers for Office Tender Kolkata West Bengal 2025

Bid Publish Date

26-Dec-2025, 5:27 pm

Bid End Date

05-Jan-2026, 6:00 pm

Value

₹1,60,000

Location

KOLKATA , WEST BENGAL

Progress

Issue26-Dec-2025, 5:27 pm
AwardCompleted
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Quantity

9

Bid Type

Single Packet Bid

Categories 2

OFFICE EQUIPMENTS INKJET PRINTERS

Tender Overview

The Director General of National Cadet Corps (DGNC), under the Department of Defence, invites bids for INKJET PRINTERS FOR OFFICE in KOLKATA, WEST BENGAL. Estimated value is ₹160,000.00. The purchaser requires a bidder with strong local support and demonstrated defense-sector credentials, including a dedicated service presence in West Bengal and a robust escalation framework. The tender emphasizes on-site/remote service capabilities, and mandatory proof of past performance in similar government or defense deployments. A distinct emphasis on establishing a functional service center within 30 days of award highlights the urgency and operational readiness expected from bidders.

The opportunity targets printers suitable for office use, with the potential for ongoing maintenance and on-site support, reflected in mandatory local service coverage and installation readiness. The absence of a BOQ suggests a focus on core product compliance, service capability, and organizational eligibility rather than multi-item quantity commitments. Unique requirements include a Kolkata-based service team and verifiable defense-sector experience, aimed at ensuring reliable procurement and post-sale support for critical government functions.

Technical Specifications & Requirements

  • Product category: INKJET PRINTERS FOR OFFICE
  • Location: KOLKATA, WEST BENGAL (700001)
  • Service & Support: dedicated toll-free number, escalation matrix, and 24/7 service accessibility
  • Service Center: must have a functional center in the state; if not, establish within 30 days of contract award
  • On-site/Carry-in warranty: clear path for on-site support; remote support alone not acceptable
  • Past performance: mandatory proof of similar government/defense deployments; priority to defense suppliers
  • Local presence: fully staffed technical team stationed in Kolkata; no remote-only support
  • Financials: minimum annual turnover of ₹10 lakhs, certified by a Chartered Accountant; required financial statements
  • Verification: compulsory service record inspection prior to bid acceptance
  • Obligations: bidder to handle all on-site arrangements for maintenance and re-installation

Terms, Conditions & Eligibility

  • EMD: not explicitly specified in the provided details; bidders should verify if applicable
  • Financial Eligibility: minimum annual turnover ₹10 lakhs, CA-certified; submit financial statements
  • Experience: verifiable expertise with brands/devices deployed at user sites; defense-sector experience preferred
  • Delivery/ON-SITE: obligations for on-site maintenance and operational readiness at user site
  • Service Center: establish functional service center within 30 days if not existing; evidence required for payment release
  • Past Performance: mandatory proof of completing similar government/defense supplies; prioritize defense establishments
  • Verification: mandatory service-record verification by Board of Officers
  • Local Presence: dedicated technical team permanently stationed in Kolkata; remote support not acceptable
  • Penalties: non-compliance or delayed service could lead to disqualification or contract termination

Key Specifications

    • Product/service names: INKJET PRINTERS FOR OFFICE
    • Location: KOLKATA, WEST BENGAL; no BOQ items
    • Estimated value: ₹160,000.00
    • EMD: Not specified in data; confirm applicability
    • Experience: defense/government deployment experience preferred
    • Service: dedicated toll-free support, regional service center, on-site maintenance
    • Compliance: local Kolkata-based technical team mandatory
    • Verification: compulsory service-record inspection prior to bid acceptance

Terms & Conditions

  • Key Term 1: Mandatory local service presence with Kolkata-based team

  • Key Term 2: Prior defense/government deployment experience required

  • Key Term 3: Establish service center within 30 days if absent; evidence required

  • Key Term 4: CA-certified turnover minimum ₹10 lakhs; financials required

Important Clauses

Payment Terms

No explicit payment terms provided; verify at bid stage and align with delivery milestones and service readiness

Delivery Schedule

Contract requires setup and operational readiness at user site; on-site maintenance obligations post-delivery

Penalties/Liquidated Damages

Disqualification or contract termination possible for non-compliance with service-center establishment and performance

Bidder Eligibility

  • Must demonstrate defense supplier status with verifiable credentials

  • Must provide past performance documents for government or defense deployments

  • Must have Kolkata-local service team and established service center or commit to establishing within 30 days

Documents 3

GeM-Bidding-8753271.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Chartered Accountant certified turnover statements (minimum ₹10 lakhs)

4

Professional experience certificates for defense/government deployments

5

Past performance proof for similar projects

6

Technical compliance certificates for inkjet printers (as applicable)

7

OEM authorization/license if required by brand

8

Evidence of functional service center in West Bengal (within 30 days if not existing)

9

Escalation matrix and dedicated toll-free service contact details

10

Service record inspection documents (pre-bid verification readiness)

Financial Results

Rank Seller Price Item
L1Mahi enterprise   Under PMA₹1,34,955Item Categories : INKJET PRINTERS FOR OFFICE
L2Zane Enterprise   Under PMA₹1,59,993Item Categories : INKJET PRINTERS FOR OFFICE
L3M K Enterprise   Under PMA₹1,64,520Item Categories : INKJET PRINTERS FOR OFFICE
L4AR Enterprise   Under PMA₹1,69,200Item Categories : INKJET PRINTERS FOR OFFICE
L5Universal Trade   Under PMA₹1,79,595Item Categories : INKJET PRINTERS FOR OFFICE
L6M/S MAKMONI ENTERPRISES   Under PMA₹2,65,500Item Categories : INKJET PRINTERS FOR OFFICE

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for inkjet printers tender in Kolkata West Bengal 2025?

Bidders must confirm defense supplier status, establish a Kolkata-based service team, and submit CA-certified turnover of at least ₹10 lakhs. Provide past performance documents for government deployments and proof of a functional service center or a plan to establish one within 30 days of award. Include escalation matrix and service contact details.

What documents are required for inkjet printers bid in West Bengal?

Submit GST, PAN, CA-certified turnover statements showing ≥₹10 lakhs, experience certificates of defense/government deployments, past performance proofs, OEM authorizations if applicable, and service-center evidence or establishment plan. Provide escalation matrix and service contact details for Kolkata-based support.

What are the technical printer requirements for this Kolkata tender?

The tender specifies INKJET PRINTERS FOR OFFICE with emphasis on local service support, not a multi-item BOQ. Ensure print devices can integrate with government office networks and provide reliable post-sale service, with a dedicated toll-free number and a clear escalation process.

What are the defense supplier eligibility criteria for this bid?

Bidder must be an established defense supplier with verifiable credentials and past performance in supplying similar devices to government bodies. Provide official documents demonstrating satisfactory completion of similar projects, with priority to defense establishments and user-site deployments.

What is the required turnover to participate in this tender in Kolkata?

Bidders must demonstrate a minimum annual average turnover of ₹10 lakhs, certified by a registered Chartered Accountant. Submit financial statements as part of bid qualification; lack of financials renders the bid non-responsive.

What is the delivery/installation expectation for Kolkata inkjet printers?

Contract requires on-site maintenance readiness and installation at the user site in Kolkata. The bidder must arrange technical, logistical, and manpower support for re-installation and operation, with service centers established within the state if not already present.

How will service support and escalation be evaluated for this bid?

Bidders must provide a dedicated toll-free service number and an escalation matrix. A functional Kolkata-based service team is mandatory, with documented proof of support capabilities and a plan for service-center operations to ensure timely issue resolution.

What happens if a bidder lacks a local service center at bidding?

If no service center exists, bidders must establish one within 30 days of award and present documentary evidence. Payment release is contingent on evidence of a functional service center, reinforcing the emphasis on local maintenance capability.