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GEM

National Handicrafts And Handlooms Museum Security Manpower Tender New Delhi 2026 ISO 9001 AAA/TRTL Standards

Bid Publish Date

27-May-2026, 12:49 pm

Bid End Date

06-Jun-2026, 12:00 pm

Value

₹4,01,77,160

Progress

Issue27-May-2026, 12:49 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

28

Bid Type

Single Packet Bid

Key Highlights

  • Office presence requirement: service provider must have a dedicated office within the consignee's state (New Delhi) with documentary evidence
  • Contract variation: up to 25% increase in quantity or duration allowed at time of contract issuance and again upon award
  • Payment terms: salaries paid by the service provider upfront with statutory PF/ESIC documentation; payment claimed from buyer subsequently
  • EMD/Performance security: DD option available; DD payable to Sr. Account Officer, CPAO, O/C DC Handicrafts, New Delhi
  • Past experience proof: contracts, invoices with bidder self-certification, execution certificates by client, or third-party notes
  • Support framework: dedicated toll-free service number and a formal escalation matrix required

Categories 1

Tender Overview

The National Handicrafts And Handlooms Museum in New Delhi invites bids for Security Manpower Services (Unarmed Guards, Watch and Ward, and Security Supervisors) under Version 2.0 terms. Estimated contract value is ₹40,177,160.92 with flexible scope allowing up to 25% change in quantity or contract duration. The buyer requires an on-site service provider office within the consignee's state and a dedicated support channel. Past project experience and compliance with bid documents are mandatory for bid evaluation. The procurement targets office/commercial/institutional security coverage in the New Delhi region.

Technical Specifications & Requirements

  • Service category: Security Manpower Service (Version 2.0) for Office/Commercial/Institutions/Residential premises
  • Inclusions: Unarmed Security Guards, Watch and Ward, and Security Supervisors responsibilities
  • Compliance expectations: dedicated toll-free service support, escalation matrix, and timely salary/wage disbursement by the service provider
  • Payment/financial: option to submit Demand Draft as Security Deposit; salaries paid by the service provider with statutory documents
  • Documentation: proof of past experience via contracts, invoices, or client execution certificates; official ATC and corrigendum adherence
  • Location constraint: service provider office must be in the same state as the consignee (New Delhi)
  • Evaluation criteria emphasize certification/document submission and demonstration of technical capability

Terms, Conditions & Eligibility

  • EMD/Performance security: BB/BD options available; successful bidder may submit a Demand Draft in favour of Sr. Account Officer, CPAO, O/C DC Handicrafts, payable at New Delhi
  • Quantity/Duration flexibility: contract scope may increase by up to 25%; minimum adherence to revised terms post award
  • Salary payments: service provider must pay staff salaries first, then claim from buyer along with PF/ESIC documentation
  • Past experience proof: contracts, invoices with bidder self-certification, client execution certificates, or third-party notes accepted
  • Office presence: service office must be located in the state of the consignee, with documentary evidence
  • Documentation submission: ensure upload of all certificates and documents sought in the bid, ATC, and corrigenda
  • Acceptance criteria: non-submission of required documents may lead to rejection; compliance with bid terms is mandatory

Key Specifications

  • Security manpower service (unarmed) for office/commercial/institutional/residential premises

  • Roles: Unarmed Security Guards, Watch and Ward personnel, Security Supervisors

  • Estimated contract value: ₹40,17,71,60.92

  • Delivery/deployment location: New Delhi, Delhi

  • Payment handling: salaries paid by service provider with statutory documentation

Terms & Conditions

  • 25% quantity/duration variation allowed before contract issuance

  • Dedicated service support channel and escalation matrix required

  • Salary payments responsibility rests with the service provider

Important Clauses

Payment Terms

Salaries paid by the service provider upfront; reimbursement from buyer with statutory PF/ESIC documentation; DD option for security deposit

Delivery Schedule

Contract may be revised up to 25% in quantity/duration; deployment timelines to align with award terms

Penalties/Liquidated Damages

Not explicitly stated; bidders should verify in ATC/Corrigendum; ensure compliance with service levels and escalation protocol

Bidder Eligibility

  • Office location requirement within the same state as the consignee (New Delhi, Delhi)

  • Demonstrated past experience in security manpower deployment (unarmed guards, supervisors, watch and ward) via contracts or client certificates

  • Submission of all mandatory certificates and bid documents as per ATC/Corrigendum

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Watch and Ward , Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Unarmed Security Guard , Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential; Security Supervisor

Authority Records

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Documents 7

GeM-Bidding-9386384.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

Buyer uploaded ATC document

ATC

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Past experience contracts or execution certificates

4

Invoice copies or client testimonials for prior security services

5

PF/ESIC compliance documents for staff

6

Demonstrated bid documents as per ATC/Corrigendum

7

Proof of service provider office within the consignee state (New Delhi)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for Security Manpower tender in New Delhi 2026 with NHHM?

Bidders must submit GST, PAN, past experience proofs, PF/ESIC documents, and the security service certificates required in ATC/Corrigendum. Ensure a dedicated New Delhi office, and provide a 25% quantity/duration flexibility acceptance. Include DD for security deposit if requested.

What documents are required for the NHHM security bid in Delhi?

Submit GST certificate, PAN card, staff PF/ESIC compliance, past contracts or execution certificates, client invoices, and OEM or vendor certifications as per bid terms. Upload ATC/Corrigendum documents and proof of office in Delhi.

What is the estimated contract value for the NHHM security tender 2026?

The estimated value is ₹40,17,71,60.92 (₹40.177 million). This reflects combined requirements for Unarmed Guards, Watch and Ward, and Security Supervisors at NHHM locations in New Delhi.

What are the salary payment terms for NHHM security staff contract?

The service provider must pay staff salaries first and then claim reimbursement from the buyer, accompanied by PF/ESIC documentation and bank statements showing disbursal to employees.

Is there a variation allowance for NHHM security services tender?

Yes, the buyer may increase contract quantity or duration by up to 25% at contract issuance and up to 25% if required afterward, with bidder acceptance.

What support and escalation requirements exist for NHHM security bidders?

Bidders must provide a dedicated toll-free service line and a formal escalation matrix with contact numbers to ensure prompt service support and issue resolution.

Which office location must the service provider maintain for NHHM Delhi bid?

The service provider must establish an office within the same state as the consignee, i.e., New Delhi, Delhi, with documentary evidence required for bid submission.

What are the key security roles covered under the NHHM tender?

The scope includes Unarmed Security Guards, Watch and Ward personnel, and Security Supervisors to service office/commercial/institutional/residential premises in New Delhi.

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