GEM

National Informatics Centre MSP for EDR & UEM Solutions Tender New Delhi 2025

Bid Publish Date

22-Oct-2025, 5:52 pm

Bid End Date

05-Dec-2025, 6:00 pm

EMD

₹4,00,00,000

Value

₹2,00,00,00,000

Latest Corrigendum Available

Progress

Issue22-Oct-2025, 5:52 pm
Corrigendum28-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • OEM Manufacturer Authorization required with complete distributor/service provider details
  • EDR and UEM MSP services scope including supply, installation, implementation and maintenance
  • 3-year contract term with 50% variation rights at issuance and post-issuance
  • Physical submission of EMD ₹40 Crore at NIC Lodhi Road New Delhi
  • Estimated contract value ₹200 Crore; project location New Delhi
  • No BOQ items specified; emphasis on MSP capability and compliance
  • Mandatory compliance for security software/services, end-user device management
  • ATC specifies bidder must meet OEM and deployment readiness for nationwide MSP scope

Categories 2

Tender Overview

National Informatics Centre (NIC), under the Department of Electronics and Information Technology, seeks a Managed Security Services Provider (MSP) for EDR and UEM solutions including supply, installation, implementation, operations and maintenance for a 3-year period. The project carries an estimated value of ₹200 Crore and an EMD of ₹40 Crore. Location: New Delhi, Delhi. The contract allows a quantity/duration variation up to 50% at issuance and post-issuance, with the bidder bound to revised terms. A Manufacturer Authorization from the OEM is mandatory. EMD must be submitted physically at the NIC procurement section in New Delhi.

Technical Specifications & Requirements

  • Scope: MSP services for EDR (endpoint detection and response) and UEM (unified endpoint management) solutions across supply, installation, implementation, operations and maintenance for 3 years.
  • Estimated value: ₹200 Crore; EMD: ₹40 Crore.
  • Variation clause: Contract quantity or duration can be increased/decreased up to 50% at contract issue and up to 50% thereafter.
  • Authorisation: OEM/Original Service Provider must provide Manufacturer Authorization with full contact details.
  • EMD submission: Physical submission required at Procurement Section, NIC, A-Block, CGO Complex, Lodhi Road, New Delhi-110003.
  • No BOQ items listed; tender information focuses on MSP capabilities and compliance.
  • Location of opportunity: New Delhi, Delhi; tender pertains to government MSP procurement for security and device management.

Terms, Conditions & Eligibility

  • EMD: ₹40,00,00,000 to be submitted in physical form.
  • Variation rights: Up to 50% change in quantity/duration at contract issue and post-issue within allowed limits.
  • Authorisation: Mandatory Manufacturer Authorization from OEM with full details.
  • Submission: EMD must be delivered to the NIC procurement address in person.
  • No BOQ: No line-item quantity details in the BOQ; focus on MSP capabilities for EDR/UEM.
  • Eligibility focus: Ability to provide end-to-end MSP services for security and endpoint management for a 3-year term.

Key Specifications

  • EDR and UEM MSP services for 3 years

  • Estimated value: ₹200 Crore; EMD: ₹40 Crore

  • Variation allowance: ±50% of contract quantity/duration

  • OEM Manufacturer Authorization mandatory

  • Physical EMD submission required at NIC New Delhi

  • No detailed BOQ items provided; emphasis on MSP capability

Terms & Conditions

  • Materially enforceable EMD of ₹40 Crore to be submitted physically

  • 50% contract quantity/duration variation rights at issue and subsequent issuance

  • OEM Manufacturer Authorization required with full contact details

Important Clauses

Payment Terms

Not specified in available data

Delivery Schedule

Not specified; MSP scope spans 3-year term

Penalties/Liquidated Damages

Not specified in available data

Bidder Eligibility

  • Experience in delivering MSP for EDR/UEM with end-to-end deployment

  • Financial capacity to support ₹200 Crore contract value

  • OEM authorization in place and valid for the bidding period

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Required Documents

1

EMD submission in physical form at NIC Procurement Section address

2

Manufacturer Authorization from OEM including name, designation, address, email, phone

3

GST registration certificate and PAN card

4

Experience certificates for MSP/EDR/UEM deployments

5

Financial statements demonstrating capacity for ₹200 Crore contract value

6

Technical bid documents showing MSP capability, installation, and maintenance plan

7

OEM authorization/partnership documents and service support details

Corrigendum Updates

2 Updates
#1

Update

28-Nov-2025

Extended Deadline

05-Dec-2025, 6:00 pm

Opening Date

05-Dec-2025, 6:30 pm

#2

Update

11-Nov-2025

Extended Deadline

28-Nov-2025, 6:00 pm

Opening Date

28-Nov-2025, 6:30 pm

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for NIC MSP for EDR UEM tender in New Delhi 2025

Bidders must meet OEM authorization requirements, submit physical EMD of ₹40 Crore to the NIC Lodhi Road address, and demonstrate 3-year MSP capability for EDR/UEM. Ensure compliance with variation rights up to 50% and provide technical evidence of installation and maintenance capacity.

What documents are required for NIC EDR UEM MSP tender in Delhi

Required documents include physical EMD ₹40 Crore, GST and PAN, OEM authorization, experience certificates on MSP deployments, financial statements supporting ₹200 Crore contract, and detailed MSP plan for EDR/UEM implementation and support.

What are the EDR UEM MSP standards for NIC tender Delhi

Standards are not explicitly listed; vendors should prove capabilities in EDR deployment and UEM management, with OEM authorization and service level capabilities to support a 3-year government MSP contract in New Delhi.

When is the submission deadline for NIC EDR UEM MSP tender Delhi

Specific deadline is not provided in data; bidders must adhere to NIC’s official procurement schedule and ensure physical EMD delivery to Lodhi Road before the stated cut-off.

What are the payment terms for NIC MSP EDR UEM contract

Payment terms are not specified in available data; bidders should expect standard government procurement terms and propose milestones aligned with installation, testing and 3-year maintenance deliverables.

How to verify OEM authorization for NIC MSP Delhi tender

Obtain a current Manufacturer Authorization with OEM name, designation, address, email, and phone; ensure it explicitly covers MSP deployment of EDR and UEM solutions and is valid for the bid period.

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