Institute Of Secretariat Training And Management Integrated Security Surveillance System Service New Delhi 2026

Tender Overview

The Institute Of Secretariat Training And Management (ISTM) of the Department Of Personnel And Training invites bids for Integrated Security Surveillance System Service covering theft prevention, remote video monitoring, and outdoor perimeter security. Estimated value is ₹14,00,000 with an EMD of ₹42,000. Delivery and installation are to occur at ISTM, Administrative Block, Opposite Bersarai Market, Old JNU Campus, New Delhi 110067. The buyer allows a scope variation up to 25% in quantity or duration, applicable to lumpsum service contracts with the provider’s consent. An office of the service provider must be located in the consignee’s state, and dedicated toll-free service support is required.

Technical Specifications & Requirements

• Service scope: Integrated security surveillance including theft prevention, remote video monitoring, and outdoor perimeter security per NIT.
• EMD: ₹42,000; payment and submission terms per GeM ATC.
• Delivery/installation: ISTM New Delhi address; performance security via PBG or DD permissible; hard copy submission within specified timelines.
• Support: Dedicated toll-free helpline and escalation matrix required from bidder/OEM.
• Product lifecycle: Bidder must offer products not declared end-of-life with at least 5 years residual life.
• Documentation: Upload all certificates; non-compliance leads to rejection.
• Special clauses: 25% variation clause; 15-day DD submission window post-award; post-award delivery commitment.

Terms, Conditions & Eligibility

• EMD: ₹42,000; acceptable through DD or online payment; performance security via PBG or DD.
• Variation: Up to 25% increase/decrease in quantity or duration at contract issue; further scope may be adjusted with consent.
• Service support: Office in consignee state; dedicated toll-free number and escalation matrix required.
• Documentation: Submit GST, PAN, experience certificates, financials, OEM authorizations, and all required bid documents.
• Delivery: Delivery and installation to ISTM New Delhi address; ensure hard-copy documents within specified days.
• Warranty/penalty: Not explicitly stated; ensure non-obsolescence and 5+ years product life.