Indian Army AMC of Integrated Security and Surveillance System Tender 2026 - Remote Video Monitoring Health Monitoring CCTV Compliance

Tender Overview

The Indian Army, Department of Military Affairs, invites bids for AMC of an integrated security and surveillance system, covering remote video monitoring, health monitoring of CCTV, hardware, software, networking, wireless elements, and consumables provided by the service provider. Estimated value is ₹570,000 with potential 25% option-based adjustments to scope or duration. Bidders must demonstrate OEM authorization, non-liquidity, and realistic market life of offered products (minimum 1 year residual life). An on-site service office within the consignee’s state is required, with dedicated toll-free support and a defined escalation matrix. Unique requirements include minimum 5-year shelf life of supplied items, and the bidder’s fleet and personnel share (20% payroll manpower and 20% owned vehicles) in deployment. The scope demands compliance with specified terms, and bidders must upload all mandatory certificates and documents.

Technical Specifications & Requirements

• Estimated value: ₹570,000; no BOQ items listed
• Shelf life: minimum 5 years usable life at supply time
• OEM authorization: required with distributor/service provider details (name, address, email, phone)
• Service office location: must be in the state of consignee; documentary evidence required
• Support: dedicated toll-free service number; escalation matrix supplied by bidder
• Manpower: at least 20% of required service personnel on payroll for at least one year
• Fleet: bidder must own at least 20% of the bid quantity of vehicles
• Delivery/installation cadence: not explicitly stated; terms include 25% quantity/duration flex
• Compliance: products must not be obsolete; 1-year residual market life required

Terms, Conditions & Eligibility

• EMD: not specified in available data; bidders must provide standard bid security as per tender terms
• Experience/turnover: no numeric thresholds specified beyond market life requirement; emphasis on demonstrated capability
• Delivery timeline: not explicitly defined; 25% variation permitted at contract issue and during execution
• Payment terms: not specified in data; expect standard government terms
• Documentation: mandatory certificates and OEM authorizations; non-submission leads to rejection
• Warranty/penalties: not detailed; ensure compliance with general government procurement penalties and warranty norms
• Office/location: service presence in consignee state is mandatory with documentary evidence
• OEM/brand: explicit Manufacturer Authorization required when bidding via distributors
• Other clauses: 25% option clause for quantity or duration adjustment; seller must accept revised scope