Hqids CCTV External System AMC Tender Department Of Military Affairs - Maintenance & Support 2026
Bid Publish Date
10-Aug-2026, 9:11 am
Bid End Date
29-Aug-2026, 9:00 am
Location
Progress
Key Highlights
- • CCTV external system AMC scope and maintenance coverage
- • Option clause enabling up to 25% quantity increase during contract
- • Delivery period adjustments tied to original and extended delivery timelines
- • Mandatory ISO 9001 certification and MSME status for evaluation
- • Service center requirement specifically for Andaman & Nicobar Islands (A&N Islands)
- • GST registration and past experience in similar surveillance maintenance projects
- • Average turnover evidence for last 3 years required for eligibility
- • No BOQ specified; scope driven by AMC for ongoing maintenance
Tender Overview
Organization: Hqids, under the Department Of Military Affairs. Procurement: Comprehensive Annual Maintenance Contract (AMC) for the external CCTV system at NTS (SVP). Estimated scope: maintenance services across the CCTV network with potential quantity flex to 25% during contract execution. Location: NTS (SVP) area under military jurisdiction. Key differentiator: ATC allows option-based quantity expansion at contracted rates with defined delivery-time logic. Context: Leveraging post-installation support for critical surveillance infrastructure with formal bidding controls.
Technical Specifications & Requirements
- Product/Service: AMC for external CCTV system (maintenance and service support)
- Delivery Scope: Contract duration aligned with AMC terms; option to increase quantity by up to 25% during and after contract; delivery period adjustments based on extended delivery logic
- Required Standards/Certifications: ISO 9001 certification and MSME status required for evaluation; GST registration mandatory
- Eligibility Evidence:Registration with government entities; service center capable of A&N Islands support; past experience in similar surveillance maintenance projects; average turnover over the last 3 years to be demonstrated
- Financial/Documentation: Documents proving financial standing; GST, PAN, experience certificates; evidence of ISO 9001 and MSME status; acceptance of T&Cs as part of bid
- BOQ/Vendor Notes: No BOQ items listed; scope interpretation set by AMC for CCTV maintenance across the NTS SVP site
Terms, Conditions & Eligibility
- EMD details are not disclosed in the available data; bidding requires examination of official payment security terms
- Delivery & Extension: Initial delivery period and option-extended duration calculated per option clause; minimum extension logic ensures realistic project continuity
- Invoices & Payment: Standard government procurement payment terms to be specified in tender; bidders must align with department policy
- Documentation for Submission: GST certificate, PAN, past experience certificates, average 3-year turnover evidence, ISO 9001 certificate, MSME certificate, and GST registration proofs, plus acceptance of all T&C
- Other Conditions: Service center in Andaman & Nicobar Islands, and registration with any government organization; technical evaluation relies on financial standing and eligibility proofs
- Risk & Compliance: Strict adherence to ATC requirements and option clause execution; bidders must demonstrate capability to support NTS SVP surveillance infrastructure
Key Specifications
-
External CCTV maintenance AMC for NTS (SVP) site
-
Service center required at Andaman & Nicobar Islands
-
ISO 9001 certified bidder preferred
-
MSME status beneficial for evaluation
-
GST registration mandatory
Terms & Conditions
-
Quantity could be increased by up to 25% during contract at contracted rates
-
Delivery period adjustments follow the option clause with minimum 30 days logic
-
Bidder must provide financial standing and government registration documents
Important Clauses
Payment Terms
Payment terms to be detailed in tender; include milestone-based or monthly AMC payments as per government policy
Delivery Schedule
Delivery period commences from the last date of original delivery order; extended time calculation follows (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days
Penalties/Liquidated Damages
Penalties to be defined in official terms; vendors must anticipate LDs for delays in AMC service delivery
Bidder Eligibility
-
3+ years of surveillance maintenance experience
-
Average turnover meeting or exceeding a defined threshold over 3 years
-
ISO 9001 certification and MSME status (where applicable)
Technical Results
| S.No | Seller | Item | Date | Status |
|---|---|---|---|---|
| 1 | A S SALES AND SERVICES Under PMA | Make : Unbrand Model : CAMC FOR EXTERNAL CCTV SYSTEM AT NTS Title : COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EXTERNAL CCTV SYSTEM AT NTS (SVP) | 20-08-2026 09:23:18 | |
| 2 | NOUVEAU TECHSOLUTIONS PRIVATE LIMITED Under PMA | Make : Unbrand Model : COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EXTE Title : COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EXTERNAL CCTV SYSTEM AT NTS (SVP) | 19-08-2026 14:44:34 |
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | NOUVEAU TECHSOLUTIONS PRIVATE LIMITED Under PMA | Item Categories : COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EXTERNAL CCTV SYSTEM AT NTS (SVP) | |
| L2 | A S SALES AND SERVICES Under PMA | Item Categories : COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EXTERNAL CCTV SYSTEM AT NTS (SVP) |
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
85
OEM Avg. Turnover
1
Past Performance
30 %
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
COMPREHENSIVE ANNUAL MAINTENANCE CONTRACT FOR EXTERNAL CCTV SYSTEM AT NTS (SVP)
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
South Andaman
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | South Andaman | South Andaman | - | - | 1 | 15 | - |
Authority Records
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Documents 3
GeM-Bidding-9731560.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
8
Required Documents
GST Registration Certificate
Permanent Account Number (PAN) Card
Past Experience certificates (similar CCTV maintenance projects)
Average turnover for last 3 years (financial statements or CA certificate)
ISO 9001 Certificate
MSME Certificate (where applicable)
Registration Certificate with any Government organization
Service Center details for Andaman & Nicobar Islands
Acknowledgement/Acceptance of all T&C Undertakings
Frequently Asked Questions
Key insights about ANDAMAN & NICOBAR tender market
How to bid for Hqids CCTV AMC tender in 2026 for NTS SVP?
Bidders should submit GST, PAN, and past surveillance maintenance experience along with 3-year turnover proofs. Ensure ISO 9001 and MSME status if applicable, provide government registration, and acknowledge all terms. The bid requires service support capacity at Andaman & Nicobar Islands and acceptance of option-quantity terms.
What documents are required for CCTV AMC tender in NTS SVP 2026?
Required documents include GST certificate, PAN card, evidence of average turnover for the last 3 years, ISO 9001 certificate, MSME certificate, government registration, and proof of a service center in Andaman & Nicobar Islands. Also provide past experience certificates and acceptance of all T&Cs.
What is the scope of the CCTV AMC for NTS SVP?
Scope covers comprehensive annual maintenance of the external CCTV system at NTS SVP, including preventive maintenance, fault rectification, and service support. There is an option to increase contract quantity up to 25% at contracted rates during the term.
What are the delivery timeline rules for this AMC tender?
Delivery timelines start from the last date of the original delivery order. If the option to increase quantity is exercised, extended time equals (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
What standards and certifications are required for eligibility?
Required standards include ISO 9001 certification; MSME status is advantageous; GST registration is mandatory. Past experience in similar CCTV maintenance projects is essential, and registrations with government organizations strengthen eligibility.
What is the role of the Andaman & Nicobar Islands service center?
The bidder must have or establish a service center in A&N Islands to ensure timely on-site maintenance and support for the NTS SVP CCTV network as part of the AMC obligations.
How will quantity variations affect the AMC contract?
The purchaser may vary quantity by up to 25% during contract execution. The corresponding delivery time adjusts using the prescribed formula, ensuring a minimum extension of 30 days to accommodate changes.
Which payments terms are likely for the CCTV AMC?
Payment terms will follow government procurement norms; bidders should expect milestone-based or periodic payments aligned with service milestones, as detailed in the final contract. Ensure readiness to comply with all T&Cs and submission proofs.