Kendriya Vidyalaya Sangathan Integrated Security Surveillance System Service Tender Hazaribag Jharkhand 2025

Tender Overview

Kendriya Vidyalaya Sangathan, under the Department of School Education and Literacy, invites bids for Integrated Security Surveillance System Service in HazariBag, Jharkhand 824505. The scope covers theft prevention, asset protection, remote video monitoring, monitor operations, employee safety, and event video surveillance with capture and recording devices. The procurement involves a flexible contract scope with quantity/duration adjustments up to 25% at contract issuance and post-award, signaling adaptable deployment across campus security needs. Key differentiators include mandatory OEM/authorized distributor authorization, malicious code certification, and a local service-officer presence requirement. The opportunity emphasizes robust service support and software/hardware integrity for campus security.

Technical Specifications & Requirements

• Product category: Integrated security surveillance system service with capture/ recording devices and high media quality capabilities
• Standards/certifications: Malicious code certificate requirement; Manufacturer Authorization (OEM/Original Service Provider details required); office of service provider must be located within the consignee state; escalation matrix for service support
• Delivery/installation expectations: Not explicitly specified; emphasis on service availability and local support
• Documentation expectations: Upload certificates including OEM authorization, malicious code certificate, and service escalation details; failure to submit may lead to rejection
• Special clauses: ATC terms enabling quantity/duration adjustments up to 25%; must comply with terms and ATC attached to the bid
• Value context: Estimated value and EMD details are not disclosed in the data; bid must address compliance and deployment scope

Terms, Conditions & Eligibility

• OEM authorization: Required with detailed manufacturer/brand information
• Malicious code certificate: Mandatory declaration certifying absence of embedded malicious code
• Local service presence: Office of service provider in the consignee state with documentary evidence
• Escalation matrix: Provide telephone-based service support contacts
• ATC clause: Quantity/duration can change up to 25% before and after contract issuance
• Documentation: Upload all certificates and documents as per bid document and ATC; non-submission leads to rejection
• Protection provisions: Adherence to supplier integrity and IPR considerations; breach implications described in ATC