Indian Army AR/VR Development and Hardware Installation Tender Amritsar Punjab 2026 - 2 Year Warranty & Installation Standards

Submit all required documents including GST, PAN, experience certificates, and financials; provide OEM authorizations if applicable; ensure local office proof in Punjab and a dedicated service line. The contract includes 2-year warranty and on-site installation at Amritsar.

Required documents include GST certificate, PAN card, experience certificates for AR/VR projects, financial statements, EMD documents, technical compliance, OEM authorizations, and proof of local office in the consignee state with address.

Technical scope covers AR/VR application development with hardware installation, on-site delivery at 415 Fd Hosp, Amritsar, installation/commissioning, and training; ensure 2-year warranty and inclusive taxes; no ISI or ISO standards are explicitly stated in the tender data.

The terms specify salary payments by the service provider upfront; reimbursement to be claimed from the buyer with PF, ESIC documentation and bank statements; exact milestone payments are not detailed in the excerpt.

The buyer may increase or decrease contract quantity or duration by up to 50% at issue time, and after award up to 50% with consent for lumpsum work; bidders must accept revised scope if exercised.

A minimum 2-year warranty is required for the AR/VR product and related services, covering hardware installation, software integration, and on-site support as part of the contract.

Installation and commissioning must occur at 415 Fd Hosp, Khasa Cantt, Amritsar, Punjab 143107, with training and testing conducted during on-site deployment.

Bidders must provide a dedicated toll-free service line and a formal escalation matrix for fast problem resolution; a local service office in Punjab is required with documentary evidence.