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South Eastern Railway Thin Client Computers Tender Ranchi Jharkhand 2026 IS 550 compliant VRM V2

Bid Publish Date

03-Feb-2026, 11:19 am

Bid End Date

14-Feb-2026, 12:00 pm

Location

RANCHI , JHARKHAND

Progress

Issue03-Feb-2026, 11:19 am
AwardCompleted
Explore all 4 tabs to view complete tender details

Quantity

23

Bid Type

Single Packet Bid

Categories 3

COMPUTERS ELECTRONIC COMPUTATIONAL DEVICE THIN CLIENT

Tender Overview

South Eastern Railway (Indian Railways) seeks the supply, installation, testing and commissioning of Thin Client Computers (V2) in Ranchi, Jharkhand. Estimated contract scope includes full system supply with on-site installation, testing and commissioning, supported by on-site OEM warranty and 24x7 customer support. Key differentiators include OEM authorization documentation, regionally supported warranty via a Kolkata hub, and mandatory OEM declarations confirming compliance with the attached specification. The procurement emphasizes a complete configuration package and post-implementation service access for railway operations, with supply and installation located at the Ranchi Railway Station complex. The bid references a detailed, OEM-driven specification and a deployment at a railway facility, with emphasis on authenticity and compliance through vendor catalog alignment.

Technical Specifications & Requirements

  • Product category: Thin Client Computers, configuration-driven with fanless processors
  • Core hardware: Processor, Chipset, RAM type & capacity, primary and redundant storage (Flash/SSD/DoM) with defined memory sizes
  • Display & I/O: Display type/size/resolution, multi-port suite (USB 2.0/3.0, USB-C, VGA/DVI/HDMI/DP, Serial, Parallel), Networking, Audio
  • Connectivity: Wi-Fi, Ethernet, and required management software compatibility; emulation and networking protocols supported
  • Input/Output: Keyboard, Mouse type, and peripheral compatibility; printing support
  • Power & Environment: Power supply details; on-site power compatibility
  • Warranty & Service: On-site OEM warranty with 24x7 support, regional Kolkata hub for warranty; service response time and defect attention commitment
  • Compliance & Documentation: Lab/test reports and OEM authorizations; supplier to declare conformity to attached specifications
  • Delivery & Installation: Inclusive supply, installation, testing and commissioning; location Ranchi Railway Station
  • Standards: References to required certifications or conformity tests to confirm product meets railway requirements; documentation to be supplied at bidding or on demand

Terms, Conditions & Eligibility

  • EMD/Deposit terms: Not disclosed in tender data; bidders must verify at bid stage and prepare required security as per ATC
  • Experience/Turnover: OEM-backed deployment experience and vendor capability required; declaration from OEM for technical compliance
  • Delivery & Installation: Delivery, installation, testing and commissioning included; location Ranchi Railway Station, New Building, South Side
  • Warranty & Support: On-site OEM warranty with 24x7 support; time to attend defective equipment post-complaint; regional Kolkata hub for warranty support
  • Documentation: OEM authorization or authorized reseller catalog; dedicated service contact details; bid submission with complete compliance documents
  • Commercial Terms: Scope includes all costs in bid price; potential for service terms aligned with railway procurement policy
  • Compliance: Agreement to provide all test/reports and supporting docs upon bidding or on demand; declaration of conformity with attached buyer ATC specifications

Key Specifications

  • Product: Thin Client Computers with fanless CPU and RIS conforming to attached specs

  • Storage: Primary Flash/SSD/DoM capacity and a separate redundant slot with specified GB

  • Display: Monitor type, size in inches, and resolution per BOQ

  • Ports: USB 2.0, USB 3.x, USB-C, VGA, DVI, HDMI/DP, Serial, Parallel; Networking port; Audio

  • Connectivity: Wi-Fi, Ethernet; OS and management software compatibility; OEM warranty and service terms

Important Clauses

Payment Terms

Not explicitly defined in tender data; verify ATC for bank guarantee or online payment methods and milestones.

Delivery Schedule

Supply, installation and commissioning at Ranchi Railway Station; coordination with CCI/UTS-PRS is required.

Penalties/Liquidated Damages

Not specified in data; bidder must review ATC for LD or penalty provisions related to delay or non-conformance.

Bidder Eligibility

  • OEM authorization or authorized reseller declaration

  • Experience in supplying and commissioning thin client solutions

  • Capability to provide on-site warranty and regional support through Kolkata hub

Documents 4

GeM-Bidding-8867714.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Configuration Type of Thin Client Desktop
Configuration Processor (Fanless Model) Intel, AMD, ARM Or higher
Configuration Chipset Intel, AMD, ARM Cortex A53/A55 Or higher
Configuration Operating system, Number of Core & Processor Speed Quad Core Processor with base Frequency of Min 1.10 GHz or above and Burst Frequency of min 2.40 GHz or above
Configuration Graphics Integrated
Configuration Type of RAM DDR3, DDR4 Or higher
Configuration RAM Size (GB) 4, 8, 16 Or higher
Configuration Type of usable Flash /SSD/DoM Memroy in primary slot MLC/3D-TLC SATA/mSATA/M.2/eMMC
Configuration Usable Flash/SSD/DoM Memory (GB) 32, 64, 128, 256, 512 Or higher
Configuration Type of Redundant Flash/SSD/DoM (in slot other than primary) MLC/3D-TLC SATA/mSATA/M.2/eMMC
Configuration Redundant Flash/SSD/DoM Memory (GB) 32, 64, 128, 256, 512 Or higher
Configuration Construction Vertical/Book End, Horizontal Or higher
Display/Monitor Display / Monitor Available
Display/Monitor Display Type Integrated in case of Mobile Thin Client, Discrete in case of Desktop Thin Client, Integrated in case of All-in-One Thin Client, TFT Screen, TFT/LCD/LED color monitor Or higher
Display/Monitor Display Size (Inch) 18.5, 19, 19.5, 20, 21.5, 22, 23, 23.8, 24, 25, 27, 29.8, 31.5, 34, 37.5, 42.5, 43 Or higher
Display/Monitor Display Resolution (Pixels) 800 x 600, 880 x 600, 1366 x 768, 1440 x 900, 1280 x 1024, 1600 x 900, 1680 x 1050, 1920 x 1080, 1920 x 1200, 2560 x 1600, 3440 x 1440, 3840 x 1600, 7680 x 4320 Or higher
Ports & Connectivity USB port 2 point 0 (Nos) 6 Or higher
Ports & Connectivity USB port 3 point 0 or higher (Nos) 1, 2, 3, 4, 5, 6 Or higher
Ports & Connectivity USB Type C Port (Nos) 0, 1, 2 Or higher
Ports & Connectivity Serial Port (Nos) 2 Or higher
Ports & Connectivity Parallel Port (Nos) 1, 2 Or higher
Ports & Connectivity VGA Port (Nos) 1, 2 Or higher
Ports & Connectivity DVI Port (Nos) 0, 1, 2 Or higher
Ports & Connectivity HDMI Port (Nos) 1, 2 Or higher
Ports & Connectivity Display Port (Nos) 0, 1, 2 Or higher
Ports & Connectivity Networking port Ethernet 10/100/1000, 10/100/1000 Mbps Auto sensing LAN Interface Or higher
Ports & Connectivity Audio Port Single audio/single 3.5mm port for Mic in and speaker out, Mic in and speaker out Or higher
Ports & Connectivity Wi-Fi Connectivity 802.11a/b/g/n, 802.11ac Or higher
Input Output Devices Type of Keyboard PS2/USB based 104/107 Keys Mechanical keyboard
Input Output Devices Mouse Connectivity Wired, Wireless Or higher
Input Output Devices Type of Mouse 2 Button Optical Scroll with USB Interface
Certification/Test Reports Type of Lab which carried out test of complete product to prove the conformity of product as per specifications OEM
Certification/Test Reports Certifications Available BIS Registration under CRS of Meity, RoHS
Certification/Test Reports Agree to provide all relevant documents ie Test Reports/Supporting Documents/Reports etc to the buyer at the time of bidding or on demand Yes
Additional Features Compatibility Compatibility with Sybase Anywhere (ASA version 16 or above), CRIS application in C,C++ Java and Web Based Indian Language printing support, VT100/VT220/VT320 emulation support for UTS local application display
Additional Features Emulation for PRS, VT100/VT200/VT320 emulation support over RS232/LAN through telnet with PRS forms downloading feature, Answer back support (in disable mode) over telnet, ISCII 83 for printing PRS tickets, Programmable Function key should not be supported in Emulation, Support for Barcode Printing (both for 1D and 2D) through Escape Sequence in Terminal Emulation, Support for RFID Smart Card Reading as per CRIS Recruitment through Escape Sequence in Terminal Emulation, Capability of Printing both ASCII and ISCII Characters, SCII should support Printing of ISCII 83 and ISCII 88 codes ( Chart printing in Hindi as well as English), For UTS, VT100/VT200/VT320 emulation support through Telnet with Forms downloading feature, Separate login to be provided for UTS and PRS through Emulation
Additional Features Networking Protocols TCP/IP with DNS and DHCP
Additional Features Operating System & Management Software All the drivers for peripherals like display, printer and networking components. Local terminal configuration utility, JRE version 1.8 or above, Linux LPR printing facility should be installed, Utility to monitor flash memory PE cycles/TBW
Additional Features Other Support Support for printing to all types of printer including Dot Matrix, Thermal printer and laser printer
Additional Features Printing support Local and Network, ISCII Support (for Printing in Hindi), USB Printing Support
Power Power Supply for Thin Client (Watts) 0.0 - 65.0 Or lower
Power Power Supply for Monitor, if applicable (Watts) 0.0 - 30.0 Or lower
Power Input Supply Internal SMPS/External 110-240 V or 90 - 264V, 50Hz
Warranty/Service On Site OEM Warranty(Year) 3, 4, 5 Or higher
Warranty/Service Warranty Should start from the date of Supply Yes
Warranty/Service 24 Hours x 7 Days Customer Support including part replacement, OS & Browser patch upgrades Yes
Warranty/Service Time to attend defective equipment after lodging the complaint Within 48 Hours
Warranty/Service Facility of regional hub at Kolkata for providing warranty support Yes

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD/security document

6

Technical bid documents

7

OEM authorization or authorized reseller catalog

8

Declaration of conformity to attached specifications

9

Service contact details

Financial Results

Rank Seller Price Item
L1M INTERGRAPH SYSTEMS PRIVATE LIMITED(MII)   Under PMA₹8,61,424Item Categories : Thin Client Computers (V2)
L2MIND EXPLORER   Under PMA₹8,70,550Item Categories : Thin Client Computers (V2)

Frequently Asked Questions

Key insights about JHARKHAND tender market

How to bid for thin client tender in Ranchi 2026 with OEM authorization?

Bidders must submit OEM authorization or authorized reseller certificates, plus a declaration confirming conformity with attached specifications. Include complete supply, installation, testing and commissioning plan, and ensure IS 550/railway standards alignment where applicable. Provide 24x7 support contacts and regional Kolkata hub details.

What documents are required for SE Railway thin client procurement bid in Ranchi?

Submit GST certificate, PAN, experience certificates, financial statements, EMD/security details, OEM authorization, complete technical bid with conformity declarations, catalog with OEM presence, and service contact details. Ensure documentation demonstrates OEM-backed capability for on-site installation and warranty.

What are the essential technical specifications for the thin clients in this tender?

Configurations include fanless processor, defined chipset, RAM type and size, primary and redundant storage (GB), display type/size/resolution, and a full port listing (USB, VGA/DVI/HDMI/DP, Serial, Parallel). Also require Wi-Fi, management software compatibility, printing support, and power ratings in watts.

When is the expected delivery and installation for Ranchi Railway Station project?

Delivery, installation and commissioning are included in scope; coordination with Ranchi Railway Station management is required. Supplier must liaise with the CCI/UTS-PRS team; exact dates are determined during contract finalization following bid acceptance.

What are the warranty and post-sales support requirements for this tender?

On-site OEM warranty with 24x7 support; regional Kolkata hub for warranty service; vendor must specify response time to attend defects after lodging a complaint, and provide OS/browser patch updates as part of service obligations.

What is the payment and EMD arrangement for this SE Railway bid?

EMD details are not disclosed in the tender data; bidders should verify ATC terms. Payment terms typically include milestone-based or post-delivery settlement; ensure EMD submission through appropriate bank mode per tender guidelines and provide security documents with bid.