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Open Cooperatives NPROCURE

Tender for Annual Maintenance Contract of DCS Software Services at Dudhsagar Dairy, Mehsana

Bid Publish Date

17-Feb-2026, 10:00 am

Bid End Date

03-Mar-2026, 5:00 pm

Value

₹7,00,000

Progress

Issue17-Feb-2026, 10:00 am
AwardPending
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Tender Type

Open

Sector

Cooperatives

Tender Fee

₹1,894

Contract Form

Service

Completion Period

1  Years

Currency Type

Single

Categories 11

This government tender offers an exciting opportunity for experienced service providers to secure the Annual Maintenance Contract (AMC) for DCS software services at Dudhsagar Dairy, Mehsana, Gujarat. The project involves comprehensive software maintenance, troubleshooting, and system support to ensure uninterrupted dairy operations. With a project value of INR 7,00,000 and a contract period of 1 year, the tender is open to vendors with proven expertise in instrumentation and software support. The process is conducted through the NProcure portal, with clear eligibility criteria, evaluation stages, and deadlines. Participating companies must meet technical, financial, and experience requirements to qualify for this high-value government contract. This tender is ideal for companies specializing in instrumentation, automation, and software services, seeking to expand their government sector footprint and contribute to Gujarat’s dairy industry infrastructure.

Scope Of Work

The scope of work includes:

  • Providing comprehensive maintenance and support for DCS software at Dudhsagar Dairy.
  • Ensuring system stability, security, and performance through regular updates and troubleshooting.
  • Performing scheduled inspections and preventive maintenance.
  • Addressing technical issues promptly to minimize downtime.
  • Supporting hardware and software integration as required.

The key deliverables are:

  • Regular system health reports
  • Incident and resolution logs
  • Software update and patch management
  • Technical support during operational hours

The process involves:

  1. Vendor registration and document submission via the Dudhsagar Dairy portal.
  2. Technical evaluation based on experience and technical documentation.
  3. Price bid submission.
  4. Contract signing and project commencement.
Specification Details
Contract Duration 1 Year
Estimated Cost INR 7,00,000
Payment Terms As per agreement, based on milestones
Service Scope Software maintenance, troubleshooting, updates

All work must adhere to the specified standards and timelines as outlined in the tender documents.

Technical Specifications

Parameter Requirement
Software Compatibility Must support DCS systems used at Dudhsagar Dairy
System Uptime Minimum 99.5% uptime guaranteed
Response Time Technical support response within 2 hours
Update Frequency Monthly patches and security updates
Documentation Detailed maintenance reports and logs to be maintained

The process involves:

  • Verification of system specifications
  • Deployment of maintenance tools
  • Regular performance assessment
  • Feedback and reporting

All technical activities must comply with the standards specified in the tender documents.

Financial Requirements

The estimated project cost is INR 7,00,000, which includes all maintenance activities, support, and updates. Bidders must submit a detailed price bid, clearly specifying costs for each component. The payment schedule will be milestone-based, with payments released upon successful completion of predefined deliverables. The tender fee is INR 1894, payable through the designated bank account, and an EMD of INR 70,000 must be submitted along with the bid. Payment terms are outlined in the tender documents, emphasizing timely settlement post-approval of invoices. Bidders should ensure their financial proposals are competitive and compliant with the specified guidelines.

Documents 3

General Guidelines for E-Tender and E-Auction_201125.pdf

TENDER_DOCUMENT

Tender NIT.pdf

TENDER_DOCUMENT

AMCN3N4DCS26_20260123051500.675_X.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have a valid PAN and GST registration.
✓ Must be registered on the Dudhsagar Dairy Vendor Portal: https://dudhsagar.nprocure.com.
✓ Must submit the Tender Fee Payment Receipt and EMD Payment Receipt.
✓ Must possess relevant experience in DCS software maintenance, supported by work experience documents.
✓ Must provide a CA Certificate with UDIN for financial credibility.
✓ Must submit copies of previous work orders, work completion certificates, and a self-declaration of non-blacklisting.

Qualification Requirement Details
Financial Qualification Minimum turnover of INR 10 lakhs in the last fiscal year
Experience At least 2 years in instrumentation or software maintenance
Certification Valid digital certificate for electronic bidding

Critical points: Bidders must meet all eligibility criteria to qualify for technical evaluation.

Bidding Process

Process Timeline

1. Primary Stage

05-03-2026 10:00

2. Technical Stage

05-03-2026 10:05

3. Commercial Stage

05-03-2026 10:10

Required Forms

Primary

DSD Bidder Basic Information Tender Fee and EMD Form

User Defined Template-Standard

Required

Technical

Work Experience Details of DCS Software services

User Defined Template-Standard

Required

Commercial

PRICE BID-DCS SOFTWARE SERVICES

User Defined Template-Secured

Required

Required Documents

Stage - Primary Stage

1

Copy of PAN

Required
2

Copy of GSTN

Required
3

Dudhsagar Dairy Purchase Portal for Vendor Registration https://dudhsagar.nprocure.com

4

Copy of Cancelled Cheque

Required
5

Copy of Firm Registration

Required
6

Tender Fee Payment Receipt

Required
7

EMD Payment Receipt

Required

Stage - Technical Stage

1

CA Certificate with UDIN

2

Work Experience (Old PO Copy)

Required
3

Copy of Purchase Order With work completion certificate

Required
4

compliance sheet of offer

5

manufacture self declaration or Distributor authorization certificate

Required
6

Self Declaration on bidder company letterhead for not Blacklisted by Mehsana Union or GCMMF or NDDB

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the scope of this tender for DCS software maintenance?

This tender involves comprehensive maintenance and support for the Distributed Control System (DCS) software used at Dudhsagar Dairy, Mehsana. It includes system updates, troubleshooting, preventive maintenance, and technical support to ensure optimal system performance. Bidders are expected to provide detailed reports, incident logs, and timely support to minimize operational downtime.

What are the eligibility criteria for participating in this tender?

Eligible bidders must have a valid PAN and GST registration, be registered on the Dudhsagar Dairy portal, and submit all required documents including Tender Fee Receipt, EMD Receipt, work experience certificates, and self-declarations. They should also have relevant experience in DCS or instrumentation maintenance, with a minimum turnover of INR 10 lakhs in the last fiscal year. Digital certificates for online bidding are mandatory.

How can I submit my bid for this tender?

Bids must be submitted electronically via the NProcure portal. Bidders need to register on the portal, upload all required documents during the specified stages, and complete the price bid in the secured format. Physical submissions are not accepted. Ensure all documents are uploaded before the deadline of 03-03-2026, 5:00 PM.

What is the evaluation process for selecting the successful bidder?

The evaluation involves three stages: primary eligibility verification, technical assessment based on experience and documentation, and commercial bid evaluation. The highest scoring bidder based on technical competence, financial stability, and price will be selected. Minimum thresholds must be met at each stage to qualify for the next.

What are the key dates and deadlines for this tender?

The bid submission opens on 17-02-2026 and closes on 03-03-2026 at 5:00 PM. Evaluation stages are scheduled for 05-03-2026. Bidders must adhere to these deadlines to ensure their proposals are considered. Late submissions will be rejected, so timely participation is essential.