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Closed Open State Governments & UT NPROCURE

Tender for Fare Collection Agency for Rajkot City Bus Service (RMTS) - 2-Year Contract

Bid Publish Date

27-May-2025, 7:30 am

Bid End Date

18-Jun-2025, 12:30 pm

EMD

₹13,11,000

Value

₹13,10,76,180

Progress

Issue27-May-2025, 7:30 am
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹23,500

Contract Form

Works

Completion Period

2  Years

Currency Type

Single

Categories 7

The Rajkot Municipal Corporation has issued a government tender for the selection of a Fare Collection Agency for the Rajkot City Bus Service (RMTS). This 2-year contract aims to modernize fare collection through advanced electronic systems, ensuring efficient, secure, and seamless passenger transactions. The tender invites experienced companies specializing in transit fare technology, ticketing solutions, and transportation infrastructure to submit their bids. The project involves deploying hardware and software solutions, integrating with existing systems, and providing ongoing maintenance and support. With an estimated value of approximately ₹131.07 crore, this opportunity offers a significant government contract for qualified transport technology providers. The tender process includes detailed technical and financial evaluations, with clear deadlines and submission guidelines. Interested bidders must meet strict eligibility criteria, including experience, financial stability, and legal compliance. This is a prime opportunity for companies seeking to expand their footprint in government transportation projects, leveraging innovative fare collection solutions to improve urban mobility in Rajkot.

Scope Of Work

The selected Fare Collection Agency will be responsible for the following key deliverables:

  • Implementation of electronic fare collection systems across all buses in the RMTS fleet.
  • Deployment of ticketing hardware and software, including card readers, ticket printers, and digital kiosks.
  • Integration with existing transportation management systems.
  • Training of staff on new fare collection technology.
  • Maintenance and technical support for the deployed systems during the contract period.

The process includes:

  1. Submission of technical and financial bids.
  2. Technical evaluation based on experience, system capabilities, and compliance.
  3. Financial evaluation considering bid price and cost-effectiveness.
  4. Final selection and contract award.

The agency must ensure compliance with all safety, security, and operational standards specified in the tender documents. The project completion period is two years, with milestones for phased deployment and testing. The bid must include detailed technical proposals, cost breakdowns, and supporting documentation as per the tender guidelines.

Specification Details
Contract Duration 2 Years
Estimated Cost ₹131.07 Crore
Security Deposit ₹13.11 Lakh
Payment Terms As per contract agreement
Technical Requirements Advanced electronic fare collection hardware and software
Maintenance Period During the contract tenure

Technical Specifications

The technical specifications include deployment of electronic fare collection hardware such as contactless card readers, ticket printers, and digital kiosks. The system must support multiple payment modes including RFID cards, mobile wallets, and QR codes. The software should be capable of real-time data processing, fare management, and reporting. Compatibility with existing transport infrastructure is mandatory.

Parameter Specification
Hardware Compatibility Must support standard fare collection hardware
Payment Modes RFID, Mobile Wallet, QR Code
Data Security End-to-end encryption
Software Features Real-time reporting, fare management
System Integration Seamless integration with existing transport systems

The deployment process involves hardware installation, software configuration, testing, and staff training, followed by a phased rollout across all buses. System uptime should be at least 99.5% with scheduled maintenance windows as per the project plan.

Financial Requirements

The total estimated project cost is approximately ₹131.07 crore, with a bid security deposit of ₹13.11 lakh. The financial bid should include detailed cost components such as hardware procurement, software development, installation, and maintenance. Payment terms are aligned with project milestones, including initial deployment, testing, and operational phases.

Cost Component Estimated Cost
Hardware ₹45 Crore
Software Development ₹25 Crore
Installation & Deployment ₹20 Crore
Maintenance & Support ₹41.07 Crore
Total ₹131.07 Crore

Payments will be made in installments based on successful completion of predefined milestones. Bidders must submit a detailed financial proposal along with supporting documents as per the tender guidelines.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Item Category

Manpower Supply

Authority & Contact

Officer Inviting Bids

General Manager

Bid Opening Authority

General Manager, Rajkot Rajpath Ltd.

Address

3rd Floor, Multi Activity Center, Chowk, 150 Feet Ring Rd, Nana Mava, Rajkot, Gujarat

Contact Details

9974343657

Authority Records

MUNICIPAL CORPORATION

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Documents 2

26-05-2025 - Final Updated for Nprocure- Third Attempt Final Technical bid-RFP for fare collection .pdf

TENDER_DOCUMENT

Minutes of Prebid Meeting.pdf

TENDER_DOCUMENT

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Eligibility Criteria

Bidders must meet the following eligibility criteria:

  • ✓ Must have valid Tender Fee and EMD payment receipts.
  • ✓ Must submit all required technical documents including the tender documents with corrigendum, if any.
  • ✓ Demonstrate an annual turnover of at least ₹50 crore in the last three financial years.
  • ✓ Possess valid Professional Tax & GST Registration.
  • ✓ Have active EPF & ESIC registrations.
  • ✓ Hold a valid Labour License as per pre-qualification requirements.
  • ✓ Provide experience certificates for similar fare collection or transportation projects.
  • ✓ Submit a Non-Blacklist Declaration confirming the bidder's eligibility.
Qualification Parameter Minimum Requirement
Annual Turnover ₹50 Crore
Experience 3+ similar projects
Valid Registrations GST, EPF, ESIC
Certification Experience certificates
Legal Status Not blacklisted

Bidders must comply with all legal and technical standards specified in the tender documents to qualify for evaluation.

Bidding Process

Process Timeline

1. Technical Bid

23-06-2025 12:00

2. Price Bid

26-06-2025 12:00

Required Forms

Technical

Tender Fee and EMD Details

User Defined Template-Standard

Required

Price

Manpower Supply - RRL

User Defined Template-Secured

Required

Required Documents

Stage - Technical Bid

1

Tender Fee and EMD

Required
2

Tender Documents with Corrigendum, if any

Required
3

Annual Turn Over as per Pre-Qualification

Required
4

Professional Tax & GST Registration

Required
5

EPF & ESIC Registration

Required
6

Valid Labour License as per Pre-Qualification

Required
7

Experience certificate as per Pre-Qualification

Required
8

Non-Blacklist Declaration

Required
9

Other documents, if any

Stage - Price Bid

1

-

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main purpose of this tender?

This tender seeks to select a qualified Fare Collection Agency for the Rajkot City Bus Service (RMTS) to implement electronic fare collection systems, improve operational efficiency, and enhance passenger convenience for a period of two years.

Who can participate in this bidding process?

Eligible bidders include transportation technology companies, fare system providers, and transportation service agencies with proven experience, valid registrations, and financial stability as per the eligibility criteria outlined in the tender documents.

What are the key dates and deadlines?

The bid submission starts on 27-05-2025 at 1:00 PM and ends on 18-06-2025 at 6:00 PM. Technical evaluation will occur on 23-06-2025, and financial bids will be opened on 26-06-2025. All submissions must be completed before these deadlines to be considered.

What documents are required to bid?

Bidders must submit Tender Fee and EMD receipts, technical documents including experience certificates, GST, EPF, ESIC registrations, Labour License, Non-Blacklist Declaration, and other relevant certificates. The financial bid requires no additional documents but must adhere to the specified format.

How is the evaluation process conducted?

Bids are evaluated based on technical capability (60%), cost effectiveness (30%), and compliance with technical specifications (10%). Minimum thresholds must be met, and the final selection considers both technical scores and bid prices, ensuring transparency and fairness.