Tender for Cartridge Refilling, New Cartridges & Printer Repair Services - Ahmedabad
Progress
The Ahmedabad Urban Development Authority (AUDA) has issued an open tender for cartridge refilling, new cartridges, and printer repair services. This procurement aims to ensure efficient and cost-effective printing solutions for government offices in Ahmedabad. Bidders are invited to submit their proposals through an online e-procurement portal, adhering to specified technical and financial criteria. The tender emphasizes quality, timely delivery, and compliance with industry standards. With a bid validity of 120 days, this opportunity is ideal for experienced vendors in office maintenance, printer servicing, and cartridge refilling, seeking to collaborate with a prominent government agency. The process involves clear stages, evaluation based on merit and cost, and strict deadlines. Participation offers a chance to supply essential office consumables and maintenance services to support urban development projects in Gujarat.
Scope Of Work
The scope of this tender encompasses the following key deliverables:
- Supply and refilling of cartridges:
- Regular refill of existing cartridges to ensure continuous printing operations.
- Supply of new cartridges compatible with specified printer models.
- Printer repair and maintenance services:
- Diagnose and repair printer hardware issues.
- Perform routine maintenance to prevent breakdowns.
- Provide on-site support and technical assistance.
- Quality assurance:
- Use genuine or approved compatible cartridges.
- Ensure all repairs meet industry standards.
- Delivery and installation:
- Timely delivery of cartridges and replacement parts.
- Proper installation and setup of printers and related equipment.
The process involves:
- Submission of technical and financial bids.
- Evaluation and shortlisting based on criteria.
- Final award and contract signing.
- Service delivery as per agreed schedules.
The successful bidder must adhere to the specifications outlined in the tender document, available for download, and comply with all terms and conditions specified by AUDA.
Technical Specifications
The technical specifications include:
| Parameter | Requirement |
|---|---|
| Cartridge Compatibility | Must support standard models specified in tender document |
| Printer Types | Laser, Inkjet, and Multi-function printers |
| Refill Capacity | Minimum of X pages per refill |
| Repair Standards | Use of genuine parts, industry-standard repair procedures |
| Certification | Compliance with BIS standards or equivalent |
Sequential process for service delivery:
- Receipt of order
- Diagnosis and repair
- Quality check
- Delivery of repaired or refilled cartridges
- Feedback and documentation
All technical operations must meet the specifications detailed in the tender document, ensuring durability and performance.
Financial Requirements
The financial aspect includes a detailed cost breakdown:
| Item | Cost (INR) |
|---|---|
| Cartridge refilling | X per cartridge |
| New cartridges | X per unit |
| Repair services | X per service |
| Delivery charges | As applicable |
Payment terms are as follows:
- 50% advance upon contract signing.
- Remaining 50% after successful completion and acceptance.
- Payments will be processed within 30 days of invoice submission.
The total estimated budget is subject to the scope and volume of services required, as detailed in the tender document.
Tender Data
Bid Details
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹1,500
Contract Form
Works
Completion Period
As per tender Document Attached
Currency Type
Single
Bid Submission Start
05-10-2026 16:00:00
Document Download End
17-10-2026 18:00:00
Bid Validity
120 Days
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Item Category
Miscellaneous Works
Authority & Contact
Officer Inviting Bids
Administrative Officer , Ahmedabad Urban Development Authority, Ahmedabad
Bid Opening Authority
Deputy Collector, Ahmedabad Urban Development Authority, Ahmedabad
Address
1st floor , Admin Branch Ahmedabad Urban Development Authority, Sardar vallabhbhai patel bhavan, usmanpura ashram road, Ahmedabad-380014
Contact Details
7927545061
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Documents 1
Tender - Cartridge - New and Refilling 2025-26 FINAL - Second.pdf
TENDER_DOCUMENT
Categories
4
Bidding Process
Process Timeline
22-10-2026 12:00
Required Forms
Primary
Tender Fee Form
Library-Standard
Emd Fee Form
Library-Standard
Commercial
Price Bid Form
Library-Secured
Required Documents
Stage - Primary Stage
Attach scan copy of tender fee
RequiredAttach scan copy of EMD
RequiredAttach scan copy of other necessary documents as per tender
Required🤖 AI-Powered Bidder Prediction
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Eligibility Criteria
- ✓ Must have valid digital certificates for electronic bidding as per IT Act-2000.
- ✓ Must possess relevant experience in cartridge refilling and printer maintenance.
- ✓ Must submit all required documents including tender fee, EMD, and other necessary certifications.
- ✓ Financial criteria:
Criterion Minimum Requirement Annual turnover At least ₹X lakhs (specify as per detailed document) Past project experience Completed similar services for government agencies in last 3 years - ✓ Bidder should have valid licenses and certifications for cartridge refilling and printer repairs.
- ✓ The bidder must not be blacklisted or debarred by any government agency.
Note: All documents must be scanned copies submitted during primary stage.
Frequently Asked Questions
Key insights about GUJARAT tender market
What is the deadline for submitting bids for this tender?
The bid submission deadline is 17th October 2026 at 18:00. Bidders must upload all required documents and bid forms before this time to be considered.
What documents are required to participate in this tender?
Bidders must submit scanned copies of the tender fee, EMD, and other necessary documents as specified in the eligibility criteria. All documents should be uploaded during the primary stage of the bid process.
How can I obtain the tender document?
The tender document is available for free download from the official e-procurement portal. Bidders must review the document carefully, as it contains detailed scope, technical specifications, and terms & conditions.
What is the evaluation process for this tender?
Evaluation is based on technical competence (40%), past experience (30%), cost competitiveness (20%), and certifications (10%). Bidders must meet minimum thresholds in each category to qualify for award.
Who can I contact for support during the bidding process?
For assistance, contact the Administrative Officer at Ahmedabad Urban Development Authority via 7927545061 or email [email protected]. Support sessions are also held weekly at (n)Code Solutions, Ahmedabad.