CAMC for Computers, Printers, other peripherals and IT Networking System
Rail Vikas Nigam Limited
SOUTH DELHI, DELHI
Posted:
18 February 2026
Closed:
11 March 2026
GEM
Open Petroleum and Natural Gas NPROCURE
Government Tender for CAMC of IT Hardware Infrastructure & License Renewal
Bid Publish Date
07-Jul-2026, 9:30 am
Bid End Date
27-Jul-2026, 12:30 pm
Location
Progress
Issue07-Jul-2026, 9:30 am
AwardPending
Tender Type
Open
Sector
Petroleum and Natural Gas
Tender Fee
₹15,000
Contract Form
Works
Completion Period
As per tender Document Attached
Currency Type
Single
This government tender offers a unique opportunity for IT service providers to secure a contract with GSPL Transmission Limited for CAMC of IT Hardware Infrastructure and renewal of software licenses. Located in Gandhinagar, Gujarat, GSPL seeks experienced vendors capable of providing comprehensive maintenance, technical support, and license management services. The tender process is conducted electronically via the nProcure portal, ensuring transparency and efficiency. Bidders must meet specific eligibility criteria, including experience, certifications, and financial stability, to qualify for participation. The project encompasses hardware upkeep, license renewals, and ongoing support, vital for maintaining the enterprise's IT infrastructure. The procurement process involves multiple stages, including technical evaluation and price bidding, with clear deadlines and documentation requirements. This opportunity is ideal for IT firms specializing in enterprise infrastructure, software licensing, and government projects, aiming to collaborate with a key player in the petroleum and natural gas sector. Detailed scope, terms, and conditions are outlined in the tender documents available online.
Scope Of Work
• Provide comprehensive maintenance services for existing IT hardware infrastructure, including servers, storage devices, networking equipment, and peripherals.
• Ensure timely renewal of all licensed software subscriptions, including operating systems, security suites, and enterprise applications.
• Conduct regular system health checks, troubleshooting, and performance optimization.
• Maintain detailed records of hardware and software assets, licenses, and service reports.
• Provide on-site and remote support as per service level agreements.
• The process involves:
- Submission of bid documents including technical and financial proposals.
- Technical evaluation based on experience, certifications, and compliance.
- Price bid opening for qualified bidders.
- Final award and contract signing.
• Key deliverables include:
| Deliverable | Specification |
|---|---|
| Hardware Maintenance | 24/7 support for IT hardware |
| License Renewal | Renewal of all specified software licenses |
| Support Services | On-site and remote troubleshooting |
| Documentation | Asset and service reports |
• The project completion period will be as per the detailed tender document attached, with milestones aligned accordingly.
Technical Specifications
| Parameter | Specification |
|---|---|
| Hardware Support | Maintenance of servers, storage, networking equipment |
| Software Licenses | Renewal of OS, security, enterprise applications |
| Response Time | On-site support within 4 hours, remote support within 1 hour |
| Service Level | 99.9% uptime support |
| Certification | Certified IT professionals with relevant expertise |
Steps for technical compliance:
- Review the scope of work and technical requirements.
- Submit technical documentation including experience certificates and certifications.
- Demonstrate capability through past project reports.
- Attend pre-bid technical discussions if required.
Technical compliance is mandatory for bid qualification.
Financial Requirements
The estimated budget for this project ranges from Rs. [minimum amount] to Rs. [maximum amount], with the currency being Indian Rupees (INR). The financial proposal must include a detailed cost breakdown covering hardware maintenance, license renewal, support services, and any additional charges. Payment terms are aligned with project milestones, with an initial advance followed by periodic payments based on deliverables.
| Cost Component | Estimated Cost |
|---|---|
| Hardware Maintenance | Rs. [amount] |
| Software License Renewal | Rs. [amount] |
| Support Services | Rs. [amount] |
| Total Estimated Cost | Rs. [total amount] |
Bidders must ensure their financial bids are valid for at least 120 days from the bid submission deadline.
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Item Category
IT
Authority & Contact
Officer Inviting Bids
HOD (Procurement)
Bid Opening Authority
HOD (Procurement)
Address
Plot No. E-18, GIDC Electronic Estate, Nr. K7 Circle, Sector-26, Gandhinagar-382028, Gujarat, India
Contact Details
07923268500
Authority Records
PROCUREMENT DEPARTMENT
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Bid Preparation
GeM Registration
Document Filing
Free consultation · 24h response
Documents 5
Annexure-2-Schedule of Rates (SoR)-CAMC-IT Hardware-Final.xlsx
BOQ
Annexure-A-Scope Of work-IT Infra AMC-Final.pdf
TENDER_DOCUMENT
Annexure-4-Pre-bid queries form.xlsx
BOQ
Bidding Schedule rev-0.pdf
TENDER_DOCUMENT
Annexure-1-RFP-CAMC IT Infrastructure -GTL Bhavan-Final.pdf
TENDER_DOCUMENT
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Eligibility Criteria
✓ Must have valid ISO certifications relevant to IT infrastructure services.
✓ Proven experience of at least 5 years in IT hardware maintenance and software license renewal.
✓ Demonstrated capability to handle large-scale enterprise IT infrastructure.
✓ Financial stability with minimum turnover criteria as specified in the tender.
| Qualification Criteria | Minimum Requirement |
|---|---|
| Experience | 5+ years in IT infrastructure services |
| Turnover | Rs. [specified amount] or equivalent |
| Certifications | ISO 9001, ISO 27001, or equivalent |
| Local Office | Presence in Gujarat or nearby regions |
✓ Must provide valid digital certificates for secure bid submission.
✓ No blacklisting or litigation history related to IT services in the past 5 years.
✓ Submit all required documents including PAN, GST, experience certificates, and declarations as specified.
Bidding Process
Process Timeline
1. Primary Stage (Tender fee and EMD)
28-07-2026 11:30
2. TECHNICAL STAGE
28-07-2026 11:45
3. Price Bid Stage
06-08-2026 11:00
Required Forms
Primary
Bid fees and EMD
User Defined Template-Standard
BASIC INFORMATION
User Defined Template-Standard
TECHNICAL
Technical bid-CAMC IT Infra and Software License Subcription
User Defined Template-Standard
Price
Price Bid -CAMC IT Infra and Software Licenses Subscription
User Defined Template-Secured
Required Documents
Form - Bid fees and EMD
1
Scanned copy of bid fee submission
Required 2
Scanned copy of EMD submission
RequiredForm - BASIC INFORMATION
1
Scanned copy of PAN of company
Required 2
Scanned copy of GST of company
RequiredForm - Technical bid-CAMC IT Infra and Software License Subcription
1
BQC related documents- 05 years experience
Required 2
BQC related documents- Similar contracts
Required 3
BQC related documents- QMS certificate-ISO
Required 4
BQC related documents- MAF
Required 5
BQC related documents- Net-worth certificate
Required 6
BQC related documents- Turn-over certificate
Required 7
PAN card copy
Required 8
GST certificate copy
Required 9
BQC related document- local office details
Required 10
BQC related document- CVs of personnel
Required 11
Self-declaration for Holiday/Blacklisting
Required 12
Stamp paper declaration for Holiday/Blacklisting
Required 13
Self-declaration for Liquidation
Required 14
Self-declaration for Litigation
Required 15
Un-priced bid
Required 16
No Deviation Form
Required 17
All forms as per RFP
Required 18
Acceptance of Scope of Work
Required 19
Acceptance of RFP documents including Addendum
Required 20
Any other relavent documents
Form - Price Bid -CAMC IT Infra and Software Licenses Subscription
1
Duly filled, signed and stamped copy of price bid in PDF format.
Required 2
Duly filled price bid form in Excel format
RequiredFrequently Asked Questions
Key insights about GUJARAT tender market
What is the main scope of this government tender?
This tender involves providing Comprehensive Annual Maintenance Contract (CAMC) for IT Hardware Infrastructure and renewal of software licenses for GSPL Transmission Limited. The scope includes hardware maintenance, license renewal, technical support, and documentation to ensure seamless IT operations in a government enterprise setting.
Who is eligible to participate in this tender?
Eligible bidders must have at least 5 years of experience in IT infrastructure services, possess ISO certifications, demonstrate financial stability, and have a local presence in Gujarat. Bidders must also submit valid digital certificates and meet all technical and financial criteria as specified in the tender documents.
How can I submit my bid for this tender?
Bids must be submitted electronically via the nProcure portal. Bidders need to upload all required documents, including bid fee, EMD, technical, and financial proposals, before the deadline of 27th July 2026, 18:00 hrs. Physical submissions are not accepted. Ensure compliance with all upload and formatting requirements detailed in the tender guidelines.
What are the key dates I should remember?
Important dates include:
- Bid Submission Start: 07-07-2026
- Bid Submission End: 27-07-2026, 18:00 hrs
- Technical Evaluation: 28-07-2026
- Price Bid Opening: 06-08-2026. Bidders should adhere strictly to these deadlines to avoid disqualification.
What are the evaluation criteria for this tender?
Evaluation will be based on technical competence (70%) and cost competitiveness (30%). Factors include experience, certifications, technical approach, past performance, and financial bid. Bidders must meet minimum thresholds in all technical parameters to qualify for financial evaluation. The highest scoring bid will be selected for award.
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Documents 5
Annexure-2-Schedule of Rates (SoR)-CAMC-IT Hardware-Final.xlsx
BOQ
Annexure-A-Scope Of work-IT Infra AMC-Final.pdf
TENDER_DOCUMENT
Annexure-4-Pre-bid queries form.xlsx
BOQ
Bidding Schedule rev-0.pdf
TENDER_DOCUMENT
Annexure-1-RFP-CAMC IT Infrastructure -GTL Bhavan-Final.pdf
TENDER_DOCUMENT