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LUCKNOW, UTTAR PRADESH
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Closed:
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Open Power and Energy NPROCURE
Government Tender for Comprehensive AMC of Intel Core i3 AIO Desktop (ACER Veriton Z4640G)
Progress
Issue07-Jan-2026, 6:15 pm
AwardPending
Tender Type
Open
Sector
Power and Energy
Tender Fee
₹1,180
Contract Form
Service
Completion Period
12 Months
Currency Type
Single
This government tender invites experienced service providers to submit bids for a comprehensive Annual Maintenance Contract (AMC) of Intel Core i3 All-in-One desktops (ACER Veriton Z4640G) for Gujarat Energy Transmission Corporation Limited. The contract aims to ensure reliable operation, maintenance, and timely repairs of critical IT hardware used in power infrastructure management. The tender emphasizes technical competence, proven experience, and adherence to quality standards. With a duration of 12 months and a detailed evaluation process, this opportunity is ideal for vendors specializing in IT hardware maintenance within the power sector. Interested bidders must meet eligibility criteria, submit all required documentation, and comply with specified technical and financial conditions. The procurement process involves multiple stages, including preliminary, technical, and commercial evaluations, with deadlines clearly outlined. This tender offers a strategic chance to contribute to Gujarat's power transmission infrastructure through reliable service delivery and technical excellence.
Scope Of Work
The scope of this tender encompasses the following key deliverables:
- Provide comprehensive AMC for ACER Veriton Z4640G AIO desktops, covering all hardware components and accessories.
- Perform routine preventive maintenance and timely repairs to ensure uninterrupted operation.
- Replace faulty parts such as power adapters, internal fans, hard drives, LCD panels, RAM, processors, and system boards as needed.
- Maintain detailed records of service activities, including logs of repairs and replacements.
- Ensure compliance with Gujarat Energy Transmission Corporation Limited's technical specifications and quality standards.
The process involves the following steps:
- Initial assessment and site inspection.
- Preparation of maintenance schedule and resource allocation.
- Execution of preventive and corrective maintenance activities.
- Reporting and documentation of all maintenance activities.
- Final review and handover upon contract completion.
| Specification | Details |
|---|---|
| Model | ACER Veriton Z4640G |
| Components Covered | Power supply, Adapters, Fans, Hard Drives, LCD Panels, Memory RAM, Processors, System Boards |
| Maintenance Frequency | As per schedule agreed upon with GETCO |
| Response Time | Within 24 hours for critical issues |
The vendor must ensure all activities are performed by qualified technicians and in compliance with applicable safety standards.
Technical Specifications
The technical specifications require vendors to adhere to the following parameters:
| Parameter | Specification |
|---|---|
| Model | ACER Veriton Z4640G |
| Processor | Intel Core i3 (minimum 7th Gen) |
| RAM | Minimum 4GB DDR4 |
| Hard Drive | Minimum 500GB HDD |
| Display | 21.5-inch LCD Panel |
| Power Supply | 65W or equivalent |
| Operating System | Pre-installed Windows 10 or higher |
| Accessories | Power adapters, internal fans, LCD panels, RAM modules, processors, system boards |
The process involves:
- Verification of hardware specifications.
- Inspection of existing components.
- Execution of maintenance as per technical standards.
- Documentation of repairs and replacements.
Technicians must be certified and experienced in maintaining ACER desktop systems, ensuring minimal downtime and adherence to safety protocols.
Financial Requirements
The estimated budget for this AMC is structured as follows:
| Cost Element | Estimated Cost (INR) |
|---|---|
| Service Fee | Rs. X lakhs per annum |
| Spare Parts | As per actuals, reimbursable against invoices |
| Emergency Repairs | Included in service fee |
Payment terms are as follows:
- Monthly invoice submission.
- Payment within 30 days of invoice receipt.
- Retention of 10% of total contract value till completion.
- Final settlement after successful completion of the contract period.
Bidders must provide a detailed financial proposal aligned with these guidelines, ensuring transparency and competitiveness.
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Eligibility Criteria
- ✓ Must have valid GST registration and PAN card.
- ✓ Must submit a refundable EMD as per tender guidelines.
- ✓ Proven experience of at least 3 years in IT hardware maintenance, especially desktops.
- ✓ Demonstrated financial stability with last 3 years' audited balance sheets.
- ✓ Must have relevant ISO, BIS, or BEE certifications, if applicable.
- ✓ Must provide notarized declaration on Rs. 300/- non-judicial stamp paper for authorized representation.
- ✓ Submit all required technical and financial documents as specified.
| Qualification Criteria | Minimum Requirement |
|---|---|
| Turnover (last 3 years) | Rs. X crore (as per financial documents) |
| Experience | Maintenance of at least 50 desktops of similar specifications |
| Certifications | ISO 9001/ISO 27001 or equivalent |
| Past Performance | Successful completion of similar AMC contracts in government or reputed private sector |
Bidders must meet all eligibility criteria to qualify for technical evaluation.
Bidding Process
Process Timeline
1. Preliminary Stage
20-01-2026 16:30
2. Technical Stage
20-01-2026 17:30
3. Commercial Stage (Price Bid)
Required Forms
Preliminary
Tender Fee Form
Library-Standard
Emd Fee Form
Library-Standard
Technical
Annexure-1 P
User Defined Template-Standard
Annexure-2 Form
User Defined Template-Standard
Annexure 3 (Firms Detail)
User Defined Template-Standard
Annexure-4 Form
User Defined Template-Standard
Annexure 5
User Defined Template-Standard
Annexure 6 Form
User Defined Template-Standard
ANNEXURE-7 FORM
User Defined Template-Standard
ANNEXURE-8 FORM
User Defined Template-Standard
Annexure-9 Form
User Defined Template-Standard
Annexure-10 Form
User Defined Template-Standard
Annexure 11 Form
User Defined Template-Standard
ANNEXURE- 12 FORM
User Defined Template-Standard
ANNEXURE-13 Revised FORM
User Defined Template-Standard
Annexure 14 Form
User Defined Template-Standard
ANNEXURE-15 FORM
User Defined Template-Standard
ANNEXURE-16
User Defined Template-Standard
GETCO TECHNICAL SPECIFICATIONS FORM
User Defined Template-Standard
GETCO TERMS Form
User Defined Template-Standard
GETCO CONFIRMATION Form
User Defined Template-Standard
Certificate A Form
User Defined Template-Standard
Commercial
Price Bid Form
Library-Secured
Required Documents
Stage - Preliminary Stage
1
Copy of Tender Fee and EMD paid by RTGS/NEFT/Online Detail
Required 2
Copy of Notarized declaration on Rs. 300/- Non judicial stamp paper as per attached format for Authorized representative.(as per attached format)
RequiredForm - Tender Fee Form
1
Provide any proof of Bid Processing Fee
RequiredForm - Emd Fee Form
1
Provide any proof of EMD Document
RequiredStage - Technical Stage
1
Tender Schedule-A with all corrigendum
Required 2
Integrity Pact signed by firm
Required 3
Certificate –A signed by firm
Required 4
Important Instructions signed by firm
Required 5
Commercial Terms and conditions duly seal and signed
Required 6
GETCO Technical specifications duly seal and signed
Required 7
Past Executed order copy with GUVNL & its subsidiaries company/Other SEBs (last 5 years) (Must be listed in online Annexure -6)
Required 8
Performance reports with PO copy (Performance report must be listed in Annexure -7)
Required 9
Cancelled Cheque for A/c details
Required 10
GST Registration
Required 11
PAN CARD
Required 12
Last three financial years Balance sheet with audited result
Required 13
Last Three Financial year ITR filled
Required 14
Last Three year turn over/ CA Certificate
Required 15
List of Partners/Directors with MoA
Required 16
Partnership deed / Memorandum of Pvt. or Public limited company’s issued by ROC
Required 17
Notarized Copy of BIS License (if applicable)
18
BEE Certificate (if applicable)
19
ISO Certificate
Required 20
Power of Attorney/Board Resolution
Required 21
Spare 2
22
Spare 3
23
Spare 4
24
Spare 5
25
Spare 6
26
Spare 7
27
Spare 8
28
Spare 9
29
Spare 10
Frequently Asked Questions
Key insights about GUJARAT tender market
What is the scope of the maintenance contract?
The contract covers comprehensive annual maintenance of ACER Veriton Z4640G AIO desktops, including all hardware components such as power supplies, adapters, fans, hard drives, LCD panels, RAM, processors, and system boards. It involves preventive maintenance, repairs, and replacement of faulty parts to ensure optimal performance.
What are the eligibility criteria for bidders?
Bidders must have valid GST registration, PAN, and experience in maintaining similar desktop systems for at least 3 years. Financial stability, relevant certifications (ISO, BIS, BEE), and past performance in government or reputed private sector projects are essential. All required documents must be submitted as per tender guidelines.
How can I submit my bid?
Bidders must download the tender documents, pay the tender fee of Rs. 1180/- via RTGS/NEFT/Online, and submit all required technical and financial documents before the deadline of 20th January 2026 at 4:00 PM. Bids should be submitted through the designated e-procurement portal as specified in the tender notice.
What is the evaluation process?
Bid evaluation is based on technical competence (50%), past performance (20%), and financial proposal (30%). Bidders must score at least 70% in technical evaluation to qualify for financial assessment. The highest scoring compliant bid will be awarded the contract.
What are the key dates to remember?
Bid offer starts on 7th January 2026, with the deadline for submission on 20th January 2026 at 4:00 PM. Technical evaluation will be conducted immediately after submission, and the contract award will follow based on evaluation results. Bidders should adhere strictly to these dates.
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Nagarpalika (All Nagarpalika Gujarat)
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Documents 7
Commercial Terms and conditions R2_combined.pdf
TENDER_DOCUMENT
Format for Authorised representative declaration.pdf
TENDER_DOCUMENT
Format for Purchase Agreement.pdf
TENDER_DOCUMENT
GETCO - EMD Format.pdf
TENDER_DOCUMENT
GETCO - BG - SD - PBG CPBG format.pdf
TENDER_DOCUMENT
Terms & Conditions for Comprehensive AMC of ACER AIO Desktops.pdf
TENDER_DOCUMENT
Schedule E3072R.pdf
TENDER_DOCUMENT