Office Of Dg (Ns & M) Defence R&D Cab Hiring Tender Ernakulam Kerala 2026 - IS/AAA Vehicle Rental Standards

Tender Overview

Office Of Dg ( Ns & M), under the Department Of Defence Research & Development, invites bids for Short Term Cab & Taxi Hiring Services across multiple vehicle categories (Hatchback, Sedan, SUV, Premium SUV, and AC Deluxe Bus) in Ernakulam, Kerala. Estimated contract value: ₹5,950,000; EMD ₹180,000. Scope includes local and outstation bookings with multiple mileage-hour bundles (e.g., 40Kms x 5Hrs, 80Kms x 10Hrs, 250Kms x 8Hrs). Key differentiator: diverse fleet, dedicated support, and adherence to mandatory terms. Unique aspects include risk/insurance requirements and flexible quantity/duration up to 50%. Bidders should note the regional eligibility and service-support expectations to ensure compliance.

Technical Specifications & Requirements

• No technical specs published in tender data; bidders must align with general MoD vehicle hiring norms and deliver as per BOQ offerings across Hatchback, Sedan, SUV, Premium SUV, and AC Deluxe Bus categories.
• Critical process requirements include proof of a state-based service office in Kerala, a dedicated toll-free service line, and an Escalation Matrix for rapid issue resolution.
• Insurance compliance: certificates proving insurer awareness of Government interest; indemnity against driver/vehicle claims; police notification in accidents; government-backed liability stance.
• Operational clauses: risk & expense for non-performance; 50% contract quantity/duration variation permissible; lump-sum scope adjustments with provider consent.
• Documentation: ensure uploading all requested certificates and documents per ATC; demonstrate ongoing service capability with robust support channels.

Terms, Conditions & Eligibility

• EMD: ₹180,000.
• Quantity/duration may be increased or decreased up to 50%; consent required for scope expansion in lump-sum contracts.
• Office of Service Provider must exist within the state of consignee (Kerala) with documentary evidence.
• Bidder must have a dedicated toll-free support number and an Escalation Matrix for service issues.
• Insurance and accident handling responsibilities are on the seller; government bears no compensation for driver/vehicle incidents; police action and court inquiries may follow.
• Mandatory certificate uploads and adherence to bid document terms; non-compliance can lead to rejection.