Indian Army Indore MFD Spare Parts Tender 2026 - IS0 9001 Spare Parts, 1 Year Warranty, Installation & Commissioning

Tender Overview

Organization: Indian Army (Department Of Military Affairs); Location: Indore, Madhya Pradesh 452001; Procurement scope targets multiple MFD spare parts including MFD Sharp AR 6023 Drum Unit, MFD Sharp AR 6023 Lower Pressure Roller, MFD Canon IR 1435 Drum Cartridge, MFD Kyocera T1801 Drum Unit, MFD Kyocera 6003i Paper Tray Assembly, and related primary charging rollers and transfer units. The BoQ lists 10 items in total, with the scope of supply encompassing Supply, Installation, Testing and Commissioning of the goods. A notable pre-acceptance step requires displaying samples for quality and fitment at Static Workshop EME, Mhow on 24 Jun 2026 at 12:00 hrs. The purchaser mandates post-sale support and OEM service networks in India and a 1-year warranty from final acceptance. This tender emphasizes after-sales service, ISO 9001 certification, and on-site service centres near consignee locations.

Technical Specifications & Requirements

• Product names pulled from tender scope: MFD Sharp AR 6023 Drum Unit; MFD Kyocera 6003i Paper Tray Assembly; MFD Kyocera 2201 Transfer Unit; MFD Kyocera 3212 Drum Unit; MFD Kyocera 6003i Primary Charging Roller; MFD Kyocera T1801 Drum Unit; MFD Kyocera T1801 Upper Heat Roller; MFD Kyocera 2201 Pressure Roller.
• Standards & Certifications: ISO 9001 certification required for bidder or OEM; supplier must provide OEM warranty certificates at delivery; after-sales service network in India.
• Warranty & Service: 1-year warranty from date of final acceptance; installation, commissioning, training and maintenance service group required; dedicated toll-free service number and escalation matrix to be provided.
• Quality & Sampling: samples to be displayed at EME, Mhow on 24 Jun 2026 at 12:00 hrs for quality and fitment checks.
• Delivery & Scope: Scope includes supply, installation, testing and commissioning; samples specified; in-country service support for imported items with Indian registered OEM/authorized seller.

Terms, Conditions & Eligibility

• ISO 9001 certification required for bidder or OEM; OEM warranty certificates to be submitted at delivery.
• Service & Support: dedicated toll-free number; escalation matrix required for service support.
• Documentation: bidder must upload PAN Card, GSTIN, Cancelled Cheque, EFT Mandate certified by bank; eligibility criteria include no liquidation or bankruptcy.
• Warranty: 1-year warranty from final acceptance; rectification of breakdowns during the warranty period guaranteed; service centers near consignee destinations must be uploaded with bid.
• OEM/Imported Products: if imports, OEM must have registered office in India for after-sales support. Samples and quality checks are mandatory prior to acceptance.
• ATC Notes: samples and ATC terms require compliance with specific service and support expectations around installation and commissioning.