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IOCL Digboi Refinery Customized AMC for Pre-owned PA System Tender Assam 2026

Bid Publish Date

13-Jul-2026, 5:52 pm

Bid End Date

23-Jul-2026, 6:00 pm

Value

₹8,11,605

Location

TINSUKIA , ASSAM
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Progress

Issue13-Jul-2026, 5:52 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 7

TECHNICAL SERVICES OTHER SERVICE AUDIO EQUIPMENT AUDIO VISUAL INSTRUMENT WATER LEVEL RECORDER GOLD COIN MICROCENTRIFUGES

Tender Overview

Organization: Indian Oil Corporation Limited, Digboi Refinery, Assam. The procurement covers a Customized AMC/CMC for Pre-owned Neumann PA system at the Digboi refinery, with an estimated value of ₹811,604.47. The engagement is an Annual Maintenance Contract (AMC) administered through quarterly maintenance cycles with Induscom Solutions Pvt Ltd as the vendor. Location is TINSUKIA, ASSAM 786125. Unique aspect: AMC for a pre-owned PA system, requiring adherence to GeM terms and a flexible security mechanism via an FDR instead of a PBG.

Technical Specifications & Requirements

  • Product/Service: Customized AMC/CMC for a Pre-owned Neumann PA system at Digboi Refinery
  • Contract type: Quarterly AMC within an Annual Maintenance Contract, value approx. ₹811,604.47
  • Vendor considerations: No BOQ items listed; ensure alignment with buyer’s installation, testing, and preventive maintenance expectations
  • Security & compliance: Acceptance of Fixed Deposit Receipt (FDR) as performance security; FDR must be in favor of IOCL and endorsed by the bidder with original documents within 15 days of award
  • Certificate alignment: Upload required certificates and documents per bid document, ATC, and corrigendum; non-submission can lead to rejection
  • Delivery/execution context: AMC delivery tied to contract award and subsequent quarterly maintenance cycles; ensure availability of service engineers and spares for pre-owned PA system

Terms & Eligibility

  • EMD/Bid security: Not explicitly specified in the data; submission must adhere to GeM bid terms; FDR-based security permitted as per buyer terms
  • Performance security: Acceptable as Fixed Deposit Receipt (FDR); release process requires back-end endorsement and hard copy submission within 15 days of award
  • Sub-contracting: Sub-contracting requires prior written consent from IOCL Digboi
  • Liability: Seller remains jointly and severally liable with any assignee/sub-contractor for contract performance
  • Documentation: Upload required certificates/documents; failure to provide can result in rejection
  • Warranty/AMC scope: Not explicitly stated beyond quarterly AMC; ensure defined response times and preventive maintenance cadence
  • Payment terms: Not detailed in data; align with IOCL GeM/ATC terms and standard GeM GTC

Key Specifications

  • Product/service: Customized AMC/CMC for pre-owned Neumann PA system

  • Contract type: Quarterly AMC under Annual Maintenance Contract

  • Estimated value: ₹811,604.47

  • EMD: Not specified; security via FDR acceptable

  • Security: FDR to be in IOCL account and endorsed; original hard copy within 15 days

  • Certificates: Upload all required bid-doc certificates per ATC/Corrigendum

Terms & Conditions

  • FDR-based performance security allowed; ensure endorsement and 15-day hard copy submission

  • Sub-contracting requires prior written IOCL consent

  • Joint and several liability of seller with assignee/sub-contractor

  • Upload mandatory certificates; non-submission may lead to rejection

  • EMD amount not specified; follow GeM GTC terms

Important Clauses

Payment Terms

Not detailed in provided data; follow IOCL GeM terms and standard GeM GTC for AMC payments and invoicing

Delivery Schedule

AMC quarterly maintenance cadence to be defined post-award; ensure service responsiveness and on-site attendance for Neumann PA system

Penalties/Liquidated Damages

No explicit LD details; standard GeM terms and IOCL penalties for non-performance apply per contract

Bidder Eligibility

  • Experience in maintaining PA/ Public Address systems, preferably with pre-owned equipment

  • Financial capability to support quarterly AMC payments and FDR-based security

  • Ability to provide OEM/authorized spare parts and timely service support

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Customized AMC/CMC for Pre-owned Products - DRG326S047 NON COMPREHENSIVE AMC OF NEUMANN MAKE PA SYSTEM OF DIGBOI REFINERY; Induscom Solutions Pvt Ltd; Annual Maintenance Contract (AMC); Quarterly; No

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

39

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Tinsukia

Delivery Pincodes

786171

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Milind Narayanbhai Mistry786171,Materials Department Indian Oil Corporation Ltd. (Assam Oil Division) Digboi Refinrey, DigboiTinsukiaAssam7861711-Number of months within the contract period for which service is required : 24

Authority Records

MINISTRY OF PETROLEUM AND NATURAL GASINDIAN OIL CORPORATION LIMITED

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Documents 7

GeM-Bidding-9600545.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar AMC projects

4

Financial statements or turnover proof

5

EMD submission document or evidence (if applicable via GeM terms)

6

Technical bid documents and compliance certificates

7

OEM authorization (if required for Neumann PA system)

8

FDR-based performance security documentation (within 15 days of award)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for IOCL Digboi PA system AMC in Assam 2026

To bid, ensure submission of GST, PAN, experience, financial statements, and the required bid certificates per ATC and Corrigendum. Acceptable security is an FDR in IOCL’s favor, with the original hard copy due within 15 days of award. Maintain quarterly AMC coverage and provide OEM authorizations if required.

What documents are required for IOCL Digboi AMC tender in 2026

Submit GST certificate, PAN, experience certificates, financial statements, EMD documentation (per GeM terms), technical bid, and OEM authorization. Ensure FDR-based performance security is prepared and endorsed; provide hard copy within 15 days of award.

What are the technical requirements for Neumann PA system AMC

Technical scope covers maintenance and support of a pre-owned Neumann PA system at Digboi refinery. Ensure availability of service engineers, preventive maintenance, spare parts compatibility, and adherence to IOCL GeM terms; no BOQ items listed in data.

When is the delivery and service schedule for IOCL Digboi AMC

The contract is quarterly under an annual AMC; delivery/attendance windows should align with the award date and quarterly maintenance cycles. Ensure rapid service response and on-site support as per IOCL terms.

What is the security deposit mechanism for IOCL AMC tender

Performance security can be submitted as an FDR in favor of IOCL; endorsement on the back is required. The bidder must deliver the original FDR to IOCL within 15 days of contract award.

What are the eligibility criteria for bidders in IOCL Digboi tender

Bidders should have relevant AMC experience for PA systems, show financial stability (turnover evidence), provide GST and PAN, upload all required certificates, and comply with sub-contracting consent and joint liability terms.

What standards or certifications apply to IOCL Digboi PA system AMC

While exact standards aren’t specified, ensure compliance with GeM terms and provide relevant OEM authorizations; certificate uploads per ATC/Corrigendum are mandatory to avoid rejection.

What is the estimated contract value for this IOCL tender

The estimated value is ₹811,604.47 for the Customized AMC/CMC of the pre-owned Neumann PA system at Digboi refinery, with quarterly maintenance under an annual AMC.

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