AIIMS South Delhi 4-Door 1000L Glass Door Refrigerator Tender 2026 - ISI/Make in India Compliance & AMC Terms

Tender Overview

All India Institute Of Medical Sciences (AIIMS) invites bids for a 1000 Liter Glass Door, 4-Door Refrigerator to support the Department of Health and Family Welfare in South Delhi, Delhi 110016. The procurement favors bidders with prior government/PSU supply experience and includes potential EMD exemption for MSME/NSIC. A Make in India authorization is required, with OEM/Authorized Seller having an India office for after-sales service. The warranty pathway includes an optional 5-year Comprehensive Maintenance Contract (CMC) at a rate capped at 2% of contract price per annum, with annual payment and renewal terms. A successful bidder must submit a valid performance security, and the original security may be released after AMC verification. Unique aspects include OEM service commitments and post-warranty support.

• Organization: AIIMS
• Location: South Delhi, Delhi
• Product: 4-Door Refrigerator 1000L Glass Door
• Estimated value/EMD: Not disclosed; EMD exemptions possible for MSME/NSIC
• Key differentiator: Make in India authorization and mandatory after-sales service in India

Technical Specifications & Requirements

• Item: 1000 LITERS GLASS DOOR, 4-DOOR REFRIGERATOR (title-level specification)
• Compliance expectations: OEM/Authorized Seller with registered India office for service; Make in India authorization certificate required
• Warranty & AMC: Post-warranty 5-year CMC at rate not more than 2% of total contract price per annum; AMC payment to be made annually after service
• Performance security: Required; forfeiture if CMC acceptance is declined by buyer; CMC value to be defined (2% of CMC value) with verification window
• Documentation: Experience certificates demonstrating government/PSU/private sector supply experience; OEM authorization; service capability in India
• Additional: If imported, must have OEM/Authorized Seller with India office for aftersales support; related certificates to be submitted

Terms, Conditions & Eligibility

• EMD: Not specified; exemptions available for MSME/NSIC upon submission of exemption certificate
• Eligibility: Experience certificates for delivering to government/PSU or reputed private entities; Make in India authorization mandatory; OEM/authorized seller with Indian service presence
• Delivery: Not detailed; warranty/CMC terms specify post-warranty maintenance cadence and payment terms
• Payment: AMC payments annually post-CMC; contract price-based calculation for 2% annual rate
• Documentation: GST, PAN, organization credentials, experience certificates, financials, OEM/Make in India certificates, service capability proof
• Penalties: Performance Security mechanism and forfeiture if AMC contract acceptance is refused by AIIMS; end of warranty requires AMC verification