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Bharat Coking Coal Limited Cloud-based video conferencing Services Tender Dhanbad Jharkhand 2026

Bid Publish Date

07-Jul-2026, 6:37 pm

Bid End Date

17-Jul-2026, 7:00 pm

Value

₹3,17,800

Location

DHANBAD , JHARKHAND
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Progress

Issue07-Jul-2026, 6:37 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Cloud-based video conferencing services 2.0 scope for Bharat Coking Coal Limited (BCCL) in Dhanbad, Jharkhand
  • • EMD submission via Account Payee Demand Draft payable at DHANBAD; hardcopy delivery within 5 days
  • • Dedicated toll-free service support and formal Escalation Matrix required from bidder/OEM
  • • Mandatory certificate/document uploads as per Bid, ATC, and Corrigendum
  • • No BOQ items published; bidders must rely on service capability and compliance documentation
  • • GST, PAN, experience certificates, financial statements, and OEM authorizations required
  • • Compliance with terms and conditions; attestation of service readiness and post-sale support

Categories 1

SERVICES

Tender Overview

Bharat Coking Coal Limited (Coal India Limited) invites bids for cloud-based video conferencing services 2.0 in Dhanbad, Jharkhand. Estimated value is ₹317,800. Scope covers provisioning and management of cloud video conferencing solutions related to the organization’s needs. Bid must include an Account Payee DD option for EMD and submit proof within 5 days of bid end/opening. The tender requires certificates, and a dedicated toll-free service line with an escalation matrix. Unique terms include hardcopy delivery and supplier-enabled support structure.

Technical Specifications & Requirements

  • Service category: Cloud-based video conferencing services 2.0 with required uptime and support capabilities.
  • Payment option: EMD via Account Payee DD payable at DHANBAD; scanned DD proof to be uploaded with bid; hardcopy delivered within 5 days of Bid End/Opening date.
  • Support requirements: Dedicated toll-free service number for support; Escalation Matrix with contact numbers for service issues.
  • Certificates: Bidders must upload all certificates/documents requested in the Bid, ATC, and Corrigendum; non-compliance leads to rejection.
  • BOQ: No items listed; no quantity schedule published.
  • Delivery/implementation details: Not explicitly specified; focus on service provisioning and ongoing support.
  • Compliance: Ensure alignment with bidder/oem service capabilities and document submission.

Terms, Conditions & Eligibility

  • EMD/PBG: EMD to be submitted as DD or equivalent; proof of DD to be uploaded and hardcopy delivered within 5 days.
  • Certificates: All mandated certificates must be uploaded; failure leads to rejection.
  • Service & Support: Dedicated toll-free number and Escalation Matrix required from bidder/OEM.
  • Documentation: Submit GST, PAN, experience certificates, financial statements, EMD documents, and OEM authorizations as applicable.
  • Delivery terms: Not explicitly defined; tender emphasizes service delivery readiness and post-award support.
  • Penalties: Not specified; ensure compliance with ATC and corrigenda if any.
  • Warranty/AMC: Not specified; assess during bid evaluation based on service terms.

Key Specifications

  • Product/Service: Cloud-based video conferencing services 2.0

  • Estimated Value: ₹317,800

  • EMD: Not explicitly specified; DD option available

  • Delivery/Implementation: Not detailed; focus on provisioning and ongoing support

  • Support: Dedicated toll-free number; escalation matrix

  • Documentation: Mandatory certificate uploads per ATC/Corrigendum

  • BOQ: No quantitative items listed

Terms & Conditions

  • EMD to be paid via Demand Draft payable at DHANBAD; proof to be uploaded

  • Dedicated toll-free support line and escalation matrix required

  • Submit GST, PAN, experience and financial documents, plus OEM authorizations

Important Clauses

Payment Terms

EMD payable by account payee DD at DHANBAD; scanned DD proof uploaded; hardcopy delivered within 5 days of bid end/opening

Delivery Schedule

No explicit delivery timeline published; emphasis on readiness and service support post-award

Penalties/Liquidated Damages

Not specified in available data; bidders should review ATC for penalty provisions

Bidder Eligibility

  • Must have capability to provide cloud-based video conferencing services 2.0

  • Must submit all required certificates and documents as per Bid/ATC

  • Must provide dedicated toll-free support and escalation matrix

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Cloud-based video conferencing Services 2.0 - 1000; Yes; Yes; 100; All, IP Address, URL, E.164

Authority Records

MINISTRY OF COALCOAL INDIA LIMITED

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Documents 5

GeM-Bidding-9572307.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Bharat Coking Coal Limited Cloud-based video conferencing Services 2.0 Tender DHANBAD Jharkhand 2026

Bharat Coking Coal Limited

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Closed: 10 April 2026
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Central Mine Planning And Design Institute Limited Cloud-based Video Conferencing Services Tender 2026 India 2.0

Central Mine Planning And Design Institute Limited

RANCHI, JHARKHAND

Posted: 6 February 2026
Closed: 18 February 2026
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Cloud-based video conferencing Services 2.0 - 1000; Yes; Yes; 100; URL, IP Address

Bharat Dynamics Limited

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Posted: 11 June 2026
Closed: 22 June 2026
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Required Documents

1

GST Registration Certificate

2

PAN Card

3

Certificate(s) of Experience in similar cloud-based service deployments

4

Financial statements (last 3 years) or equivalent

5

Emd document (DD or alternative as allowed) and scanned proof

6

Technical bid documents and bid compliance statement

7

OEM authorization or channel partner certificate (where applicable)

8

Any other certificates requested in Bid ATC/Corrigendum

Frequently Asked Questions

Key insights about JHARKHAND tender market

How to bid for cloud-based video conferencing tender in Dhanbad 2026

Bidders must submit the requested certificates, GST and PAN, financials, and OEM authorizations, along with a DD for EMD payable at DHANBAD. Upload scanned DD proof and deliver the hardcopy within 5 days. Ensure dedicated toll-free service contact and escalation matrix are provided in the bid.

What documents are required for BCCL cloud video service tender 2026

Required documents include GST registration, PAN, experience certificates for similar deployments, last 3 years financial statements, EMD proof, technical bid documents, OEM authorizations, and any ATC/corrigendum-specified certificates. Non-submission may lead to rejection.

What are the service support requirements for this tender in Jharkhand

Bidders must provide a dedicated toll-free support number and a formal escalation matrix with contact details. Service levels should align with cloud conferencing deployments and post-sale support expectations specified in the ATC.

What is the estimated contract value for the Dhanbad tender

The estimated value is ₹317,800. Bidders should price software licenses, cloud hosting, support, and potential implementation services within this value, as per the tender's scope and terms.

When and how to submit EMD for the BCCL tender in 2026

Submit an Account Payee DD payable at DHANBAD or other approved EMD form; upload scanned proof with the bid; deliver the original hardcopy within 5 days of bid end/opening as per ATC instructions.

Which standards or certifications are required for this videoconferencing bid

The tender requires uploading all requested certificates; OEM authorizations may be needed. While specific standards aren’t listed, ensure compliance with cloud service norms and any ATC-stipulated certifications for service reliability and security.

What happens if certificates or documents are missing in the bid

Bids missing mandated certificates or documents are liable for rejection. Ensure all items listed in the Bid, ATC, and Corrigendum are included before submission to avoid disqualification.

How to verify submission readiness for the BCCL procurement in 2026

Prepare a complete bid package with all required documents, certificate uploads, and EMD proof. Ensure the DD is delivered and the hardcopy is sent within 5 days. Confirm the availability of dedicated support and escalation details in the proposal.

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