Bureau of Indian Standards Cloud-based Video Conferencing Services Tender Central Delhi 2026

Tender Overview

Bureau of Indian Standards (bis) invites bids for cloud-based video conferencing services in CENTRAL DELHI, DELHI with an estimated value of ₹390,000. The procurement focuses on scalable online meeting, webinar, and collaboration capabilities to support BIS operational needs. The tender allows flexible scope/duration adjustments up to 25% at contract issue and thereafter, enabling responsive resourcing. Bidders must ensure availability of dedicated service support channels and an escalation matrix. This opportunity requires compliance with mandatory documentation and certificate uploads as part of the bid submission, with successful bidders potentially delivering a turnkey cloud-based solution within the stipulated terms. Key differentiator includes supplier readiness for online service delivery and post-award support infrastructure.

Technical Specifications & Requirements

• Product/Service: Cloud-based video conferencing services (2.0).
• Location: CENTRAL DELHI, DELHI; eligible for BIS operations.
• Estimated Value: ₹390,000.
• Contract flexibility: Quantity or duration may be increased up to 25%; lump-sum scope may increase with service provider consent.
• Support: Dedicated/toll-free service support line and an escalation matrix required.
• Payments: RTGS / internet banking options available; payment terms to be clarified per contract; include contract number in all transactions.
• Compliance: Upload of required certificates/documents as per ATC/Corrigendum; post-award hard copy delivery of payment/guarantee documents within specified timelines.
• EMD/Performance Security: Multiple compliant forms accepted (PBG, DD, FDR, online payment) per GeM GTC.
• BOQ: No items listed; indicative scope focuses on service delivery rather than hardware procurement.

Terms, Conditions & Eligibility

• Quantity/duration variation: Up to 25% at contract issue; validated by purchaser.
• Financial standing: Bidder must not be in liquidation or similar distress; an undertaking is required.
• Service commitment: Dedicated/toll-free support and a formal escalation matrix.
• EMD/Performance Security: Accepts DD, FDR, or online payment; ensure original documents within 15 days of award.
• Documentation: Upload all required certificates/documents; non-compliance leads to rejection.
• Payment terms: RTGS/online transfer options; contract number and seller name must be included in transactions.