Mumbai Metro Rail Corporation Desktop Computer Tender Mumbai Maharashtra 5 Years OEM Warranty 2026

Tender Overview

Mumbai Metro Rail Corporation invites bids for the supply, installation, commissioning, configuration and testing of 58 desktop computers with 5 years onsite OEM warranty for Mumbai Metro Line-3. Estimated value is not disclosed; EMD ₹85,500 applies. The contract includes an optional 25% quantity increase and extended delivery as per the option clause. Bidders must provide a valid Manufacturer Authorization Form (MAF) issued by the OEM for this bid. The scope emphasizes OEM warranty coverage and post-sales support, with mandatory MAf submission for technical qualification. This procurement targets reliable, standards-compliant desktop units suitable for metro operations in Maharashtra.

• Organization: Mumbai Metro Rail Corporation
• Product/Service: Desktop computers (58 units; supply, installation, commissioning, configuration, testing)
• Location: Mumbai, Maharashtra
• Delivery/Support: 5-year onsite OEM warranty; mandatory MAF; escalation and dedicated service line
• Key differentiator: OEM warranty commitment and explicit MAf requirement; option to increase quantity up to 25%
• Tender nuance: ATC mandates MAf; price-control and delivery adjustments governed by option clause

Technical Specifications & Requirements

• Product category: Entry and Mid Level Desktop Computers intended for Mumbai Metro operations
• EMD: ₹85,500 (to be submitted as specified in terms)
• Warranty: 5 years onsite OEM warranty; ensure OEM support coverage across all units
• MAF requirement: Bidders must submit a valid Manufacturer Authorization Form issued by the OEM; ink-signed MAF mandatory
• Turnover and financials: Turnover verification required; last 3 years’ audited balance sheets or CA certification
• Support: Escalation matrix and dedicated/toll-free service numbers must be provided by bidder/OEM
• Delivery terms: Delivery period aligned to original delivery and options; extended period formula per contract terms
• Notes: No BOQ items listed; focus on compliance and OEM-backed supply

Terms, Conditions & Eligibility

• EMD: ₹85,500; as bid security per procurement terms
• MAF submission: Mandatory ink-signed MAf from OEM; without it bid is technically unqualified
• Turnover criteria: Average annual turnover over last 3 financial years to meet specified threshold in bid document
• Delivery & options: Quantity may increase by up to 25%; delivery timeline adjusted per clause with minimum 30 days
• Support: Required escalation matrix and dedicated service number for post-sales
• Documentary evidence: Audited balance sheets or CA certificate for turnover; GST/PAN and other standard docs may be required
• Compliance: Bidder must comply with all ATC clauses; supplier responsibilities include installation and configuration