GEM

Education Department Andaman & Nicobar Aadhaar Enabled Biometric Attendance System Tender 2025

Bid Publish Date

17-Dec-2025, 10:30 am

Bid End Date

27-Dec-2025, 11:00 am

Progress

Issue17-Dec-2025, 10:30 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

8

Bid Type

Single Packet Bid

Tender Overview

Education Department Andaman & Nicobar seeks procurement of an Aadhaar Enabled Biometric Attendance System (AEBAS) for deployment in Diglipur, Andaman & Nicobar Islands. The scope covers Supply, Installation, Testing and Commissioning of the system, with delivery to the specified Diglipur GSSS location. Although exact quantity and value are not disclosed, the bid accommodates quantity variations up to 25% of the contracted amount. The tender emphasizes post-purchase service infrastructure, including dedicated service centers within each consignee state and a toll-free support system. AEBAS compliance and OEM authorizations may be critical differentiators. The seller must ensure service readiness and timely onboarding per the option clause, with delivery timelines linked to the original delivery period and extended time calculations. This procurement targets reliable biometric attendance capability for administrative functions.

Key differentiators include a robust service network, on-site or carry-in warranty considerations, and BIS/type test certificate submissions. The Diglipur address for delivery underscores remote-area logistics as a consideration. The tender requires that bidders guarantee installation, commissioning, and SLA-aligned servicing within warranty. Emphasis is placed on compliant after-sales support and vendor readiness to establish service presence within 30 days of award if not pre-existing.

This opportunity is positioned to modernize attendance management with ISI/BIS-compliant biometric hardware, potentially favoring vendors with established in-state service capabilities and imported-product after-sales support.

Technical Specifications & Requirements

  • Product/service: Aadhaar Enabled Biometric Attendance System (AEBAS) with supply, installation, testing and commissioning
  • Delivery scope: Delivery, installation and commissioning at DIGLIPUR, ANDAMAN AND NICOBAR ISLANDS; post-delivery support as per SLA
  • Quantity flexibility: Option to increase quantity up to 25% of contracted quantity during order and currency extensions
  • Service obligations: Functional Service Centre in state of consignee location; establish within 30 days if not existing; dedicated toll-free service number; escalation matrix provided
  • Warranty/Support: Adequate number of service personnel deployed for timely servicing during warranty; SLA-based fault rectification
  • OEM requirements: Imported products require registered Indian office for after-sales service; submit certificate
  • Certificates: BIS license and type test certificates to be uploaded with bid
  • Delivery terms: Actual delivery and installation as per delivery schedule; extended delivery time formula provided
  • Eligibility notes: Service capability in the union territory; proof of service infrastructure; OEM support details
  • Location emphasis: Primary delivery site in Diglipur for GSSS Diglipur cluster

Terms, Conditions & Eligibility

  • EMD/Scope: EMD amount not disclosed in available data; scope includes Supply, Installation, Testing and Commissioning
  • Delivery timeframe: Delivery period linked to last date of original delivery order; extended time calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days
  • Payment terms: Payment terms not fully specified in provided data
  • Serviceability: Functional Service Centre in each consignee state; 30 days to establish if not present; dedicated toll-free support
  • Warranty: Adequate technical personnel deployed for timely service during warranty per SLA
  • Documentation: BIS license and type test certificates required; OEM authorization certificates may be needed for imported products
  • Option clause: Purchaser may adjust quantity by ±25% during contract and currency; extension governed by calculated delivery duration
  • Delivery location: Diglipur, GSSS Diglipur, Subashgram, Diglipur, Andaman & Nicobar Islands

Key Specifications

  • Aadhaar Enabled Biometric Attendance System (AEBAS) with supply, installation, testing and commissioning

  • Delivery to Diglipur, Andaman & Nicobar Islands; service center within state

  • 25% quantity variation allowance during contract and currency

  • Dedicated service hotline and escalation matrix

  • Warranty coverage with SLA and dedicated service engineers

  • Imported products require Indian registered office for after-sales support

  • BIS license and type test certificates to be uploaded

Terms & Conditions

  • Quantity may increase/decrease by up to 25% at contract award and during currency

  • Delivery time formula ensures minimum 30 days for extensions

  • Mandatory service center presence or establishment within 30 days of award

  • Dedicated toll-free service number and escalation matrix required

  • BIS license and type test certificates must accompany bid

  • IS I BIS compliance and OEM authorizations may be required for imported goods

Important Clauses

Payment Terms

Not fully specified in data; standard practice likely includes milestone-based payment linked to installation/completion and acceptance

Delivery Schedule

Delivery period begins from last date of original delivery order; additional time computed by formula with minimum 30 days

Penalties/Liquidated Damages

Not detailed in data; SLAs and timely servicing implied by warranty terms

Bidder Eligibility

  • Functional service center presence in India with capability to service in Andaman & Nicobar Islands

  • Proven experience in implementing biometric attendance systems or similar government hardware

  • Compliance with BIS/type test certificate requirements and OEM authorization if applicable

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD/Security deposit documents

6

Technical bid documents

7

OEM authorization certificates

8

BIS license and type test certificates

Frequently Asked Questions

How to bid for AEBAS tender in Andaman and Nicobar Islands 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, EMD documentation, and BIS/type test certificates. Ensure OEM authorization for imported products, establish or confirm a local service center, and provide an escalation matrix with a dedicated toll-free helpline.

What documents are required for AEBAS procurement in Diglipur

Required documents include GST certificate, PAN, company financial statements, experience certificates on biometric deployments, EMD submission, BIS license, type test certificates, and OEM authorization if applicable. Include service center proof or plan to establish within 30 days of award.

Which standards must AEBAS products meet for this tender

Bidders must provide BIS license and type test certificates; ensure Aadhaar-enabled biometric hardware complies with BIS/ISI standards and IS 550-like guidelines as applicable to biometric devices and attendance systems.

What is the delivery location and installation requirement for AEBAS

Delivery must be to Diglipur GSSS Diglipur, Subashgram. Installation and commissioning are included in scope; if service center is absent, establish within 30 days of award and provide service support as per SLA.

What are the escalation and service support requirements

Bidders must provide a dedicated toll-free service number and a formal escalation matrix with contact details. A functional service center in the state of consignee and timely fault rectification are required under the warranty SLA.

What is the quantity flexibility allowed for this AEBAS bid

The purchaser reserves the right to increase or decrease quantity up to 25% of bid quantity at contract placement and during the currency, with delivery extensions calculated by the specified formula.

What warranty and post-sales obligations are expected

Bidder must deploy adequate technical personnel for timely service during warranty per the SLA. Establishment of service centers, ongoing maintenance, and rapid fault rectification are mandatory, with SLA-based performance adherence.

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