GEM

Northern Railway Chair (Without Wheels) General Purpose Procurement 2025 India OEM Service Warranty

Bid Publish Date

28-Nov-2025, 3:04 pm

Bid End Date

11-Dec-2025, 1:00 pm

Location

SOUTH DELHI , DELHI

Progress

Issue28-Nov-2025, 3:04 pm
AwardPending
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Quantity

119

Bid Type

Single Packet Bid

Key Highlights

  • • OEM/Authorized Seller requirement for imported products with India-based after-sales office
  • • 1-year warranty from final acceptance or post-installation testing
  • • OEM warranty certificates to be submitted at delivery
  • • Necessary installation, commissioning, training and maintenance service group in INDIA
  • • Service centers location details to be uploaded with bid
  • • No BOQ items specified in tender; bidder must clarify delivery scope and installation
  • • Deviations allowed only with explicit quote per additional parameter guidance

Tender Overview

Northern Railway (Indian Railways) seeks supply of Chair (Without Wheels) for General Purpose (Q2) with no BOQ items listed. Key terms require OEM or Authorized Seller of imported products to have an India-registered office for after-sales support. A 1-year warranty from final acceptance or post-installation testing is mandatory, with OEM warranty certificates due at delivery. Successful bidder must demonstrate a robust Installation, Commissioning, Training, Troubleshooting and Maintenance framework in India and provide service center locations near consignee destinations.

Technical Specifications & Requirements

  • No explicit technical specifications are published in the tender data; bidders should confirm alignment with the stated requirement for a general-purpose chair without wheels.
  • If deviations exist, quote them clearly and ensure alignment with the additional parameter guidance.
  • Warranty: 1 year from final acceptance or after completion of installation/testing, with OEM warranty certificates submitted at delivery.
  • After-sales support: bidder must have a well-established service network in INDIA capable of attending after-sales service, installation, commissioning, training, and maintenance.
  • OEM/imported product condition: for imported chairs, provide certificate proving India-based after-sales support office.

Terms, Conditions & Eligibility

  • Warranty clause: 1 year warranty; rectification of faults during warranty must be guaranteed.
  • After-sales: bidder must show service centers near consignee locations; installation, commissioning and training capabilities required.
  • OEM warranty certificates must be supplied at the time of delivery.
  • The seller should guarantee prompt breakdown rectification within the warranty period and maintain a service group in India for attendance.
  • BOQ shows zero items; bidders should still plan for delivery, installation and commissioning as per contract scope.

Key Specifications

  • Product: Chair (Without Wheels) for General Purpose (Q2)

  • Standards/Certifications: Not specified in tender data; bidders to confirm compliance with internal standards

  • Warranty: 1 year from final acceptance or post-installation testing

  • Service: Must have India-based Installation, Commissioning, Training, Troubleshooting and Maintenance capability

  • OEM/Importer condition: For imported chairs, provide India-based after-sales support office certificate

Terms & Conditions

  • EMD not disclosed in data; verify amount in bid documents and tender portal

  • Delivery/installation timeline to be defined in contract; ensure readiness for on-site support

  • Warranty certificates to be submitted by successful bidder at delivery

Important Clauses

Warranty

1 year warranty from final acceptance or completion of installation; OEM certificates required at delivery; rectification of break-down during warranty is mandatory

After-sales Support

Bidder must establish well-functioning installation, commissioning, training, troubleshooting and maintenance service group in INDIA; service centers near consignee destinations must be uploaded with bid

OEM/Imported Products

Imported products require OEM or Authorized Seller with registered India office for after-sales support; certificate to be submitted

Bidder Eligibility

  • Must be able to demonstrate installation and maintenance capabilities in INDIA

  • Must provide India-based after-sales service framework and service centers near consignee locations

  • For imported products, must supply OEM authorization and India-office certificate

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN)

3

Experience certificates for similar chair supply/installations

4

Financial statements showing liquidity

5

EMD/Security deposit documentation (if required by buyer terms)

6

OEM authorization / dealership certificate (for imported products)

7

Technical compliance certificate confirming chair model and specifications

8

Certificate of India-based after-sales service office

Frequently Asked Questions

Key insights about DELHI tender market

How to bid on the Northern Railway general purpose chair tender 2025 in India

Bidders must confirm OEM/Authorized Seller status for imported chairs, provide India-based after-sales service proof, and submit 1 year warranty certificates. Include company GST, PAN, financials, experience in similar installs, and OEM authorizations. Ensure service centers are near consignee locations and upload installation capabilities with bid.

What documents are required for the chair tender submission in India

Required documents include GST registration, PAN, experience certificates for similar chair supply, financial statements, EMD documentation if applicable, OEM authorization for imported chairs, and service-center details demonstrating India-based after-sales support and installation capabilities.

What are the warranty requirements for imported chairs in this procurement

The contract demands a 1 year warranty from final acceptance or after installation testing. The bidder must submit OEM warranty certificates at delivery and guarantee fault rectification during the warranty period; ensure India-based service network for timely support.

What is the role of OEM authorization in the chair tender 2025

If the chair is imported, the supplier must be an OEM or Authorized Seller with a registered Indian office to provide after-sales service. Submit the certificate proving this arrangement along with bid; ensure ISI/ISO alignment if specified elsewhere.

How will service centers near consignee locations impact the bid

Bidders must upload details of service centers near consignee destinations, proving capability for on-site installation, commissioning, training, and ongoing maintenance; this is a mandatory post-bid submission requirement to ensure prompt after-sales support.

What is the significance of BOQ absence in the chair tender

With zero BOQ items, bidders should clarify the scope for delivery, installation, and commissioning under the contract. Emphasize clearly defined deliverables, timelines, and after-sales support in the technical bid to avoid scope ambiguity.

What qualifications are required for eligibility in this Northern Railway bid

Eligibility requires India-based after-sales capability, OEM/importer certification, and demonstrable experience in similar chair supply/installations; provide financial stability documents and appropriate certification for product compliance as applicable.

What are the key delivery and installation expectations for this procurement

Although exact dates aren’t provided, bidders should be prepared for on-site delivery, installation, commissioning and training; ensure robust logistics planning, on-site teams, and documented warranty and service-response commitments aligned with railway procurement standards.

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