Indian Army Remote Access & Support Software Tender 2026 with ISO 9001, 1-Year OEM Warranty & 25% Optimum Quantity Flexibility
Indian Army
DEHRADUN, UTTARAKHAND
Bid Publish Date
23-Feb-2026, 9:28 pm
Bid End Date
05-Mar-2026, 2:00 pm
Value
₹1,41,700
Location
Progress
Quantity
9
Bid Type
Two Packet Bid
Indian Army invites bids for REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in ALLAHABAD, UTTAR PRADESH. Quantity: 9. Submission Deadline: 05-03-2026 14: 00: 00. Submit your proposal before the deadline.
Main Document
CATALOG Specification
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
DEHRADUN, UTTARAKHAND
Indian Army
POONCH, JAMMU & KASHMIR
Indian Army
SONITPUR, ASSAM
Indian Army
SONITPUR, ASSAM
Indian Army
JALANDHAR, PUNJAB
Tender Results
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| Category | Specification | Requirement |
|---|---|---|
| BASIC INFORMATION | Category | Remote Access & Support Software |
| SCOPE OF LICENCE | Types of Licence | Subscription |
| SCOPE OF LICENCE | Duration of Subscription (in months) (Hint :- Select '0' if not applicable) | 12.0 - 60.0 Or higher |
| SCOPE OF LICENCE | OEM Licensing policy | Per Device |
| SCOPE OF LICENCE | Number of licensing included in the offered product as per OEM defined licensing policy | 1.0 - 500.0 Or higher |
| SCOPE OF LICENCE | Licence Delivery Mode | Electronic Licence |
| SCOPE OF LICENCE | Platform type | Server based, Web based, Cloud based, Mobile Based |
| SCOPE OF LICENCE | Hosting Enviroment/ Deployment Option | NA |
| SCOPE OF LICENCE | The offered product have support from OEM for | Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period |
| SCOPE OF LICENCE | Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) | 1.0 - 5.0 Or higher |
| SCOPE OF LICENCE | Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) | 1.0 - 5.0 Or higher |
| SCOPE OF LICENCE | Training Options | On-Site, OEM Training Centre, Web based Virtual Training, Training Material |
| SCOPE OF LICENCE | No of days Training Provided (Hint :- Select '0' if not applicable) | 1.0 - 5.0 Or higher |
| REMOTE SUPPORT | Remote Support Features | Concurrent User Session, Instant Help Request, Connection Reporting, 4K Support |
| REMOTE SUPPORT | Remote Support Additional Features | NA |
| REMOTE ACCESS | Remote Access Features | File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing |
| REMOTE ACCESS | Remote Access additional features | NA |
| SECURITY | Security Features | Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication |
| SECURITY | Security additional features | NA |
| CONTACT/DEVICE MANAGEMENT | Contact/Device Management Features | Easy Contacts Listing, Advanced Device Grouping, Custom Device Information |
| CONTACT/DEVICE MANAGEMENT | Contact/Device Management additional Features | NA |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Collaboration within the same console and solution Features | Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Maximum Number of participants for the Meetings/Webinars supported by the offered product (Hint :-Select '0' if not applicable) | 25.0 - 25.0 Or higher |
| COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION | Collaboration additional Features | NA |
| GENERIC PARAMETERS | Supported Operating System | Windows, Windows Mobile/Phone, Mac, Android, iOS |
| GENERIC PARAMETERS | Supported Web browsers | Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, Opera |
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Experience Criteria
Past Performance
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Indian Army
📍 PATIALA, PUNJAB
Indian Army
📍 KOLKATA, WEST BENGAL
Indian Army
📍 GHAZIABAD, UTTAR PRADESH
N/a
📍 EAST DELHI, DELHI
Dedicated Freight Corridor Corporation Of India Limited
📍 GAUTAM BUDDHA NAGAR, UTTAR PRADESH
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Main Document
CATALOG Specification
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS