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Procurement Opportunity: REMOTE ACCESS & SUPPORT SOFTWARE in ALLAHABAD, UTTAR PRADESH

Bid Publish Date

23-Feb-2026, 9:28 pm

Bid End Date

05-Mar-2026, 2:00 pm

Value

₹1,41,700

Progress

Issue23-Feb-2026, 9:28 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

9

Bid Type

Two Packet Bid

Categories 3

Indian Army invites bids for REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in ALLAHABAD, UTTAR PRADESH. Quantity: 9. Submission Deadline: 05-03-2026 14: 00: 00. Submit your proposal before the deadline.

Documents 4

GeM-Bidding-9022029.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 12.0 - 60.0 Or higher
SCOPE OF LICENCE OEM Licensing policy Per Device
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1.0 - 500.0 Or higher
SCOPE OF LICENCE Licence Delivery Mode Electronic Licence
SCOPE OF LICENCE Platform type Server based, Web based, Cloud based, Mobile Based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option NA
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Training Options On-Site, OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Connection Reporting, 4K Support
REMOTE SUPPORT Remote Support Additional Features NA
REMOTE ACCESS Remote Access Features File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
REMOTE ACCESS Remote Access additional features NA
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication
SECURITY Security additional features NA
CONTACT/DEVICE MANAGEMENT Contact/Device Management Features Easy Contacts Listing, Advanced Device Grouping, Custom Device Information
CONTACT/DEVICE MANAGEMENT Contact/Device Management additional Features NA
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Maximum Number of participants for the Meetings/Webinars supported by the offered product (Hint :-Select '0' if not applicable) 25.0 - 25.0 Or higher
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration additional Features NA
GENERIC PARAMETERS Supported Operating System Windows, Windows Mobile/Phone, Mac, Android, iOS
GENERIC PARAMETERS Supported Web browsers Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, Opera

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Required Documents

1

Experience Criteria

2

Past Performance

3

Bidder Turnover

4

Certificate (Requested in ATC)

5

OEM Authorization Certificate

6

OEM Annual Turnover

7

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

8

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

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