Central Coalfields Limited AMC of Integrated Security and Surveillance System Tender Chatra Jharkhand 2025
Central Coalfields Limited
CHATRA, JHARKHAND
Bid Publish Date
04-Jun-2026, 5:43 pm
Bid End Date
15-Jun-2026, 6:00 pm
Value
₹4,42,134
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
The opportunity is issued by South Eastern Coalfields Limited (Coal India Limited) for a Comprehensive Annual Maintenance Contract (CAMC) of an integrated Security and Surveillance System installed at the Korba, CHHATTISGARH facility. Estimated value is ₹442,134.00, with a two-year CAMC duration starting from site handover. The scope encompasses CCTV cameras (fixed and PTZ), NVR with HDD, OFC, media converter, LAN Cat6, 12V ERD, monitors, network switches, POE adapters, and related software licenses. A key differentiator is the comprehensive coverage including hardware, software, firmware, licenses, and spares with monthly preventive maintenance and on-demand breakdown support. The contract requires on-site spares management (minimum 10%), either at SECL Kusmunda or at the service provider’s premises, with replenishment on use. Unique aspects include license renewal and updates at no extra cost during the contract and replacement of defective parts with equivalent or higher spec.
CAMC for integrated CCTV system including cameras, NVR, HDD, cables, monitors, switches, and licenses
Minimum on-site spare parts policy: 10% of cameras, switches, power adapters
Two-year coverage with preventive maintenance monthly and breakdown response
Licenses renewal and updates to be provided free of cost during contract
Replacement parts shall be of same make/model or higher, ensuring no performance degradation
Two-year CAMC validity from site handover
License renewal included at no extra cost during contract
Minimum 10% spare parts to be maintained on-site
30/60/90-day service delivery expectations not explicitly stated; downtime minimization emphasized
Not explicitly defined in provided data; CAMC terms govern compensation, with 25% quantity/duration flex at buyer discretion.
2-year CAMC from handover; ongoing maintenance and timely spare replenishment requirements outlined.
Downtime minimization emphasized; no explicit LD rate provided; penalties to be governed by CAMC terms.
Experience in CAMC for CCTV/security systems (hardware, software, firmware)
Ability to provide on-site spares storage and timely replenishment
Capability to renew and manage licenses for surveillance software during contract
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
AMC of Integrated Security and Surveillance System - Fixed Camera, PTZ Camera, NVR with HDD, OFC, Media convereter, 12V ERD, LAN Cat6 cable, Monitor, Network switch, POE Adapter; Comprehensive; Hardware, Software, Networking System, License, Wireless..
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Main Document
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Central Coalfields Limited
CHATRA, JHARKHAND
South Eastern Coalfields Limited
KORBA, CHHATTISGARH
Indian Air Force
GANDHI NAGAR, GUJARAT
Indian Air Force
BANGALORE, KARNATAKA
N/a
AHMEDABAD, GUJARAT
Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar CAMC of CCTV/security systems
Financial statements or bank statements demonstrating financial capability
EMD documents (if applicable per tender terms)
Technical bid documents showing CAMC capability
OEM authorisation letters or certifications for supplied hardware/software
Licensing and renewal documentation for CCTV software/firmware (if available)
Key insights about CHHATTISGARH tender market
Bidders should submit GST, PAN, experience certificates, financial statements, OEM authorizations, and technical bid documents. The CAMC lasts 2 years from handover, with license renewals included free of cost. Ensure on-site spares of 10% and adherence to downtime minimization. Prepare to meet supplier capabilities for hardware, software, and firmware maintenance.
Submit GST certificate, PAN card, experience certificates for CCTV CAMC, financial statements, EMD details if applicable, technical bid, OEM authorizations, and license renewal documentation. Include project references for similar maintenance and ensure license updates are covered during the contract period.
Scope covers cameras (fixed/PTZ), NVR with HDD, OFC, media converter, LAN Cat6, 12V ERD, monitor, switches, POE adapters, and related licenses. Renewal of licenses must be provided free, with spare parts of equal or higher specification and maintenance of system functionality throughout the two-year period.
CAMC is valid for two years from site handover. Renewal and updates of all supplied licenses are included at no extra cost during the contract, ensuring uninterrupted surveillance software and firmware capabilities.
Minimum 10% of spare cameras, switches, and power adapters must be maintained on-site, either at SECL Kusmunda premises or at the service provider's near-site location, with SECL rights to verify inventory.
Downtime minimization is emphasized; however, explicit LD rates are not provided. The contract expects prompt repair/replacement of defective parts within the CAMC scope and replenishment of spares after usage with no extra charges.
Estimated value is ₹442,134.00 for the CAMC of an integrated CCTV/security system including cameras, NVR, HDD, and network components with licenses; the scope includes preventive maintenance and on-demand breakdown support for two years.
Kendriya Vidyalaya Sangathan
📍 ERNAKULAM, KERALA
Directorate Of Technical Education
📍 RAJKOT, GUJARAT
Indian Army
📍 KAMRUP, ASSAM
Indian Coast Guard
📍 CHENNAI, TAMIL NADU
Indian Air Force
📍 GANDHI NAGAR, GUJARAT
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Main Document
SCOPE_OF_WORK
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS