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Information and Public Relations Department Uttar Pradesh Survey Services Tender Lucknow UP 2026 - Market Research & Feedback Survey

Bid Publish Date

08-Jul-2026, 5:45 pm

Bid End Date

20-Jul-2026, 2:00 pm

EMD

₹8,00,000

Progress

Issue08-Jul-2026, 5:45 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Organization requires dedicated toll-free service support and an escalation matrix for post-award service
  • EMD amount fixed at ₹8,00,000 with FDR or DD options payable in Lucknow
  • Contract can be increased up to 25% in quantity or duration with consent
  • Malicious code certification mandatory to prevent embedded security threats
  • Delivery of EMD documents and hard copies within 5 days of bid end date
  • No explicit BOQ items; tender focuses on survey/market research and evaluation services

Categories 8

Tender Overview

The procurement is issued by the Information and Public Relations Department Uttar Pradesh, for Survey or Market Research Services including program evaluation and feedback surveys, located in Lucknow, Uttar Pradesh 226001. The scope includes quantitative data collection and analysis related to public information campaigns. The estimated value is not disclosed, but an EMD of ₹8,00,000 is required. The tender includes a flexible scope clause allowing up to 25% variation in quantity or duration, subject to consent and contract terms. Submission must include acceptable EMD options like Fixed Deposit Receipt or Demand Draft, with hard copies delivered within 5 days of bid end date. The tender emphasizes dedicated service support and an escalation matrix for ongoing assistance.

Keywords: tender in Lucknow, UP procurement, market research Uttar Pradesh

Technical Specifications & Requirements

  • Organization: Information and Public Relations Department Uttar Pradesh
  • Product/Service: Survey/Market Research Services; quantitative feedback surveys; program evaluation
  • EMD: ₹8,00,000 (required; options include FDR or DD payable at Lucknow)
  • Variation Clause: up to 25% increase/decrease in quantity or duration
  • Support Requirements: dedicated toll-free service number; escalation matrix for support
  • Documentation: submission of proof for EMD (FDR/DD), bid documents, and necessary undertakings
  • Eligibility: no explicit experience criteria listed; however, bidders must satisfy financial/organizational due diligence and non-liquidation conditions
  • Delivery/Timelines: not explicitly stated; part of contract terms to be determined post-award

Terms & Eligibility

  • EMD & Security: ₹8,00,000 via FDR or DD; FDR must be endorsed to allow buyer withdrawal on demand
  • Payment/Delivery Terms: terms are standard government practice; ensure hardcopy EMD documents within 5 days of bid end/open date
  • Variation Clause: contract scope may be increased up to 25%; bidder acceptance required when revised
  • Malicious Code & Compliance: vendors must certify no embedded malicious code; maintain system integrity
  • Service & Support: dedicated toll-free numbers and escalation matrix must be provided by bidder/OEM
  • Submission: ensure all required BIDDER SUBMISSION documents are uploaded with the bid

Key Specifications

  • Survey/Market Research Services for quantitative data collection

  • Program evaluation and feedback survey scope

  • EMD ₹8,00,000; acceptable EMD forms include Fixed Deposit Receipt or Demand Draft

  • Variation allowance up to 25% in contract quantity/duration

  • Dedicated toll-free service support and escalation matrix required

  • No explicit BOQ items; focus on service capability and compliance

Terms & Conditions

  • 25% variation in scope allowed; consent required for lumpsum increases

  • EMD of ₹8,00,000 via FDR/DD with hardcopy delivery within 5 days

  • Malicious code certification and dedicated service support mandatory

Important Clauses

Payment Terms

EMD must be submitted as ₹8,00,000 via FDR or DD payable at Lucknow; hard copies required within 5 days of bid end date

Delivery Schedule

Delivery timelines to be defined in contract; bid requires continuity of service with escalation support

Penalties/Liquidated Damages

Penalties applicable as per standard government procurement terms; detailed LD clause to be provided in final contract

Bidder Eligibility

  • Not under liquidation or bankruptcy; provide an undertaking to this effect

  • Financial stability demonstrated by turnover and relevant project experience

  • Ability to provide dedicated service support with toll-free number and escalation matrix

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Survey or Market Research Services/ Program evaluation or assessment survey services/Feedback Survey - AS PER RFP; Quantitative

Authority Records

INFORMATION AND PUBLIC RELATIONS DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 7

GeM-Bidding-9577783.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent account number (PAN) card

3

Experience certificates for similar survey/market research projects

4

Financial statements or turnover proof

5

EMD submission proof (FDR or DD) and scanned copy

6

Technical bid documents and compliance certificates

7

OEM authorizations (if applicable) and service support details

8

Undertakings on non-liquidity and Malicious Code Certificate

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for the Lucknow market research tender in Uttar Pradesh 2026?

Bid submissions require EMD of ₹8,00,000 via FDR or DD payable in Lucknow, with scanned EMD proof and hard copies delivered within 5 days. Ensure GST, PAN, turnover, and project experience are uploaded, along with a Malicious Code Certificate and service support details.

What documents are required for the UP information department survey tender 2026?

Submit GST certificate, PAN, experience certificates for similar projects, financial statements, EMD proof (FDR/DD), technical bid, OEM authorizations if applicable, and service support details including toll-free numbers and escalation matrix.

What is the EMD amount and acceptable forms for this tender in Lucknow?

The EMD is ₹8,00,000. Acceptable forms are Fixed Deposit Receipt or Demand Draft drawn in favor of the Director Information and Public Relations Uttar Pradesh, with hardcopy delivery within 5 days after bid end.

What are the variation terms for contract quantity in this UP tender?

The buyer may increase or decrease contract quantity or duration up to 25% at the time of contract issuance; post-issuance, variations remain limited to a further 25% with the service provider's consent.

What service support requirements accompany this Lucknow market research tender?

Bidders must provide a dedicated toll-free service line and a formal escalation matrix for service support, ensuring timely assistance for data collection tools, surveys, and report delivery as per contract terms.

What malicious code certifications are required for tender submission in UP?

Submit a Malicious Code Certificate confirming that the hardware/software contains no embedded malicious code capable of disrupting functions, destroying data, or illegally accessing information; breach consequences apply if violated.

What is the location and department handling this UP procurement for surveys?

The procurement is handled by the Information and Public Relations Department Uttar Pradesh, Lucknow, UP 226001, focusing on quantitative survey services for public information campaigns.

What are the essential eligibility criteria for bidders in this tender?

Applicants must not be under liquidation, provide an undertaking of financial stability, and demonstrate ability to meet service support requirements and compliance with Malicious Code Certification as part of bid submission.

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