Indian Army Department Of Military Affairs Printer/Photostat Repair Tender 2026 India - KYOCERA & Brother Units 1-Year Warranty

Tender Overview

The opportunity is issued by the Indian Army under the Department Of Military Affairs for repair and associated services of multiple imaging devices, including Brother HL 3270 printer components and KYOCERA photostat machine units (scanner, pickup assembly, fuser, power switch improvements). Estimated value is ₹27,800.00. Scope covers supply, installation, testing, commissioning, and operator training, with statutory clearances if required. The contract includes an option clause allowing up to 25% quantity variation during or after the initial period, at contracted rates. A structured turnover clause requires bidders to demonstrate three-year average turnover in compliance with the bid document; financial proof via audited balance sheets or CA certificates is mandatory. A one-year warranty from final acceptance is mandated, with OEM warranty certificates due at delivery. Pre-dispatch inspection by an authorized agency is possible, with multiple agencies listed as potential inspectors. Unique aspects include in-situ maintenance capabilities and service network requirements across India.

Technical Specifications & Requirements

• Scope: Supply, Installation, Testing, Commissioning, and Operator Training for repair of Brother HL 3270 printer components and KYOCERA photostat subsystem units (scanner, pickup, fuser, power switch) as described in the tender terms
• Warranty: 1 year, from final acceptance or post-installation completion; OEM warranty certificates must accompany delivery
• Experience/Turnover: Minimum average annual turnover for the last three years as per bid document; audited balance sheets or CA certificates required
• Inspection: Pre-dispatch inspection option and nominated inspection agency to verify conformity before acceptance
• Delivery & Compliance: Delivery terms subject to option clause; ensure compliance with maintenance service capability and after-sales network across India

Terms, Conditions & Eligibility

• EMD/Financials: Not disclosed in the summary; bidders must provide turnover evidence and financial documents per the three-year rule
• Delivery Window: Delivery commencing after order; extended times may apply per option clause with minimum 30 days
• Training: Operator training included in scope; commissioning and troubleshooting support expected
• Maintenance: Service centers required near consignee destinations; post-warranty support measures to be detailed in bid
• Documentation: OEM authorizations, installation certificates, and statutory clearances where applicable
• Inspection: Pre-dispatch inspection possible; bidder to cooperate with Nominated Inspection Agency